This neighborhood Chinese restaurant serves traditional entrees, plus some Thai selections.
Address and Contact Information
Address: 7860 Glades Rd #105, Boca Raton, FL 33434
Phone: (561) 482-1291
Website: http://shanghai818.com/
Menu Photos
Photo Gallery
Related Web Results
818 Shanghai | The Best Dim Sum Restaurant in Boca Raton
818 Shanghai – Best Chinese Food, Online Ordering Delivery …
Review of 818 Shanghai dim sum in Boca Raton – Facebook
Reviews
We called the restaurant on Wednesday because in previous years for Christmas Day take-out they asked us to place the order a day in advance. But this year they said to call on Thursday the 25th.
We called at 2:00 PM for a 5:00 PM pickup for 6 adults and a child’s dinner.
I arrived at 4:55 and saw there were people waiting outside, and inside near the tables and 10 to 15 people gathered around the counter and cashier. When it was my turn, I offered the phone number the order was placed with and was given my order number and a response that there was no way to tell when my order would be ready.
If I was told that the wait would be an hour, I would have left and ordered pizza.
My order was handed to me at 6:32 PM one hour and 32 minutes after my pickup time. Did I feel entitled to get my order in less than an hour and a half, definitely!
One of the four dishes was wrong, but the food was good.
I heard the the restaurant had recently changed owners, I cannot say that is a fact or not. I can say that this is the first year that the restaurant was in a complete state of chaos, both for dinners in house and for those waiting to take out. It was clear that they had overbooked the dining areas with reservations, and I have to assume that they never stopped taking take out orders. They even continued to take new orders as people were arriving to pick up orders that had been placed after 6:00 PM.
When the orders did come out of the kitchen, there were approximately one order every 10 minutes, and the crowd kept getting larger and more upset. The management was woefully unprepared to handle the ridiculous number of orders that they accepted. And they deserve to get slammed by everyone that they took advantage of by taking the orders with the obligation to fill those orders in a timely manner, and for not updating customers with a time to expect the order to be filled, and having people stand in the restaurant for what was 90 minutes in my case. Shame on you!
This restaurant is located near the Turnpike on Glades near the City Fish Market.
Food is great! Dim Sum are on the pricey side but portions are bigger also. We used to go to Real Wok in Boynton and Grand Lakes in WPB but this restaurant is better in portion and flavor. Kitchen dishes are still a little inconsistent because we ordered some clams and black bean sauce and both times came out different taste.
Service is okay, not bad but just typical Chinese restaurant service. I feel like the service could improve since it located in Boca Area. That’s the only reason I give this review a 4 instead of 5.
Inside of the restaurant is nicely decorated like banquets style restaurant. Nice booths, chandeliers and decors. However, like any other Chinese restaurants the cleanliness seems to be overlooked. Ceiling tiles not pushed in all the way, Windows are little dirty, soy bottles and condiments are kind of dirty, bathrooms can be little more clean.
Hopefully, this restaurant can keep its quality and cleanliness consistent.
The “new” aspect of 818 Shanghai seems to be the addition of a dim sum menu and some new Cantonese dishes. However, the main menu remains unchanged and still features American Chinese classics under the old Shanghai City branding. The staff is new, but the transition feels incomplete.
We ordered exclusively from the dim sum menu, which is currently being reprinted, but take note: the English translations don’t always match the Chinese descriptions, so double-check your order.
The others in my party—Ming, James, and Rachel—enjoyed the food more than I did. While I didn’t dine here under the previous ownership for comparison, I found the dishes underseasoned and lacking flavor. It felt like the kitchen is holding back on seasoning, possibly omitting MSG to cater to local preferences. This blandness mirrored my experience at 818 Asian Fusion (another spot under the same ownership), leaving me underwhelmed overall.
Our group avoided most seafood dishes since James doesn’t eat shrimp, so I can’t comment on their seafood mains. We did try the beef chow fun, which came recommended by Ming’s Chinese friend. While the ingredients were fresh—the bean sprouts crisp and the beef perfectly tenderized—it lacked the depth of flavor I expect from this dish. The pork fried rice was similarly well-executed in texture and preparation but equally bland.
I might return in a few months to sample the seafood mains and see if the kitchen has found its stride, but for now, I’m hoping they address the cleanliness and overall presentation. The restaurant needs a serious refresh to shake off the lingering reputation of “Shanghai Sh***y” from its previous iteration.
We waited 90 minutes to be served although, in fairness, it was a holiday, and our expectations regarding service were not high.
By comparison, the night before I joined a group of friends at REAL WOK located on Hypoluxo and Military Trail. The place was jammed because it was a holiday, but the service was excellent and, more importantly, the food was outstanding.
Normally, I would give a restaurant a second chance, however, given their high prices, skimpy portions and horrible food preparation, this one doesn’t warrant another visit.