

Counter-serve chain dishing out traditional pizzas, plus pasta, subs & calzones.
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Woodman Drive – The Pizza King – Cassano’s
Cassano’s Pizza – Greater Dayton, Ohio – Shipping to Cont. USA too!
Menu – The Pizza King – Cassano’s
Reviews
The pizza was hot, yet over-baked. Requested red but not green pepper, they didn’t put any peppers on. Why ask if you are not going to do what the customer wanted.
The cheese sauce I was told was cheese sauce, yet it does have a jalapeño flavor to it. Would be a good thing to tell people.
There was a funky cleaning solution smell in the restaurant that the pizza also took on. The pizza smelled weird and tasted weird, on top of the super salty taste.
For $28, they didn’t even deliver to my room at the hotel. I told the rep on the phone what room I was in, and she was like, “They’ll just call you” and to “keep a look out for the next hour”. I get a ton of spam calls. So I had to shut off my spam blocker, and during that hour, I got 32 spam calls that got through, none of which was the delivery driver.
I then went downstairs after an hour and sat in the lobby, because, you know, when you’re traveling for business, you have nothing else to do but to sit in the lobby watching everyone come in waiting for your food because the pizza call center is too lazy to put your room number on the order.
Turns out the rep on the phone didn’t bother to even put on the order what room number I was in, didn’t bother telling anyone that I specifically requested silverware or napkins. My food was cold, and it was disgusting.
I was charged $28 for that nasty cold food, including the $5 delivery charge. I should have just ordered Domino’s. They would have happily put on my room number and delivered to my room with no issues so I could do what I needed to do after spending 12 hours on the road for my job. And my food would have been hot.
Don’t waste your time. This company clearly doesn’t care. The call center people proved this. They don’t give a care about you or your order whatsoever. That’s why they don’t want to put your room number and tell you to just sit around for an hour or so in the lobby waiting for your pizza to be delivered. Because if you’re in a hotel, you clearly have nothing better to do.
This place is definately going on my “Never again”. And, as I’ve done mystery shopping for 25 year, this place would have failed miserably if it was a mystery shop. Yes, I know I repeated things. But this review isn’t a mystery shop. No, it wasn’t written professionally and I don’t care.
But I will admit the food was good. But the atmosphere was absolutely uncalled for.
( woodman drive ) is hands down the best crew I have encountered. My order is always a little strange as I always get No Sauce on my Pizzas and they w/o fail always make it correctly. Also the quality of the Pizza(s) are always well made and the crew is always friendly and helpful. Special thank you to Rebecca who always makes sure the food is made properly and always greets me with a smile and is kind/quick and a great ambassador for the company. Keep up the great work!-Brian H