Dairy Queen Grill & Chill

  3.4 – 331 reviews   • Fast food restaurant

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Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Dairy Queen Grill & Chill 58072

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DQ Food and Treat in Valley City, ND, 909 Central Ave N

STORE HOURS · Wednesday10:30 AM-9:00 PM · Thursday10:30 AM-9:00 PM · Friday10:30 AM-9:00 PM · Saturday10:30 AM-9:00 PM · Sunday10:30 AM-9:00 PM · Monday10:30 AM-9:00 …

Dairy Queen Grill & Chill | Valley City ND – Facebook

Because we like you! Happy Hour EVERYDAY from 2pm – to 5pm. If it has a straw its on the happy hour menu! No photo description available.

Dairy Queen Locations in Valley City, North Dakota | DairyQueen.com

Find a Dairy Queen in Valley City, North Dakota and enjoy fast, convenient, and delicious food. Happy tastes good!

Reviews

Ariana Abrahamson
The last two nights I’ve been there. I understand that they are short staffed but they are not doing anything. I ordered a hot fudge sundae, a kids crunch cone and a mini snickers blizzard. The cone was barley filled and I didn’t get hot fudge I got cold fudge. And got a small instead of a mini and didn’t get a receipt.when I went to ask about it the first girl just closed the window and carried on. When I confronted the other employee she said our “ our machine just does that” and was very rude. The next one I got was a little warm.
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Anna Miller
Food Code Safety states when an employee is having symptoms of gastrointestinal illness, one should not work with food! When my daughter became sick at work with GI symptoms she was told she had to stay. So if you got sick this weekend let it be known that DQ broke the law and told a 16yr old that she had to stay and work while sick after having vomited, or find her own replacement. In a today’s society where illnesses create fear and unrest, I would think a franchised establishment such as Dairy Queen would understand that it is highly inappropriate to have an employee work with food while ill. I am rather sure that the corporate owners of the name Dairy Queen wouldn’t want to be associated with a foodborne illness outbreak.
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Carter !
Lukas K. , I believe his name is, is the kindest employee there. Friendly all the time and swift in service. Easily the best one. As for the rest of the business, sadly the wait time is 10-30 minutes or more. Even for a cone. This isn’t just one experience, it is multiple experiences. This happens often. The food orders do get messed up and the employees, specifically one girl, will get upset if you say its wrong. DoorDash is great, the orders I’ve made NEVER get messed up and the food is SO SO GOOD. It’s always good. The food is great there but the service and treatment of customers is horrible. The worst part is getting an order wrong, because you feel bad enough correcting them but then they freak out at you. Dairy Queen isn’t doing to hot but at least they always make the food good. Oh also, mocha means chocolate…. ifykyk
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Nicole Sanchez
Polite and friendly service, ordered hot and fresh Triple Cheeseburger Deluxe, the way I liked it and didn’t wait very long for my food. It was delicious! Great job DQ crew!
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Suzanne Johnson
It’s NOT fast food. Poor customer service. Very slow taking & filling orders. Burger was warm but the fries were cold. The atmosphere is only a two because there were so many disgruntled customers in the building.
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Joshua A
One year update and owner change.
Changed from 2 stars to 4 stars.
The current lunch crew is the best you are going to get at a fast food restaurant. For the past couple of weeks, since this new crew started, the food was made when ordered. You can’t ask for any better. Hopefully, they finally realized their workers deserved more money. if not, the lunch crew deserves a raise.
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Rebeca Fitzell
We think the Dairy Queen has good food and icecream. We seem to always be missing something when we go and portions are very small (which isn’t a big deal as long as you get what you ordered). We went by today 7/31/24 and went to the drive through and the girl said “can I take your order” and I said “just a moment please.” She very rudely sighed and sarcastically said yeeeeeaaahhh. I’m very sorry for bothering you and inconveniencing you. Not sure if basic customer service is just completely out of style, which it seems it is most places you go. We reversed the car and left and unfortunately you lost a sale. I’m not going to get the wrong order or missing items in my order as well as be treated poorly either.
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Wizard of the Valley
They’re usually pretty good at this location. I’m there pretty regularly. But lately at nights I’ve gotten bad service. Really long wait times and not so friendly staff.
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Kristine Sagaser
I came to grab a quick bite to eat between meetings, and my $7 chicken strip basket came out very quickly. I was able to eat and have plenty of time to not feel rushed. It was 2pm C and lobby was clean, and a steady flow of customers. Thanks dq
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Zoe Johnson
Food was good but everyone was waiting for at least twenty minutes for their food. Fast food should not take that long ever.
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