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Chipotle Old Georgetown Square is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.
Address and Contact Information
Address: 10400 Old Georgetown Rd, Bethesda, MD 20814
Phone: (301) 214-2410
Order and Reservations
Order: Order online
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Reviews
MELINDA Williams
The business really needs to evaluate their customer service training. It’s unfortunate to enter an establishment and receive staff that seem to have total disregard on conducting themselves professionally. Customers approach the counter, there should be a connection made right away by greeting that customer. You don’t have side conversations with coworkers while a customer is placing an order. You don’t walk away without excusing yourself and then don’t return. I don’t know who the manager is for the location on Old Georgetown Rd but I look forward to a conversation with them to discuss.
… moreInokori Machibaya
This is the worst Chipotle establishment I have EVER dined at. One empolyee completely RUINED my burrito bowl. Not only were they GREEDILY frugal, they were agressive in their tone. Not to mention, when I asked for guacamole, I was given a WHOLE AVOCADO. NOT MASHED. The bowl was so repulsive I didn’t even want to eat it anymore.
… morePerry Coughlin
… love the Chipotle App with easy ordering, payments, directions to the location, & pickup. … enjoyed a couple of Chicken Bowls & large chips & Queso. … see you again soon!!
… moreBrittney Thomas
Just picked up my order and there was a fruit fly in my daughters food!! Called customer service asked to speak to a manager would not transfer me. Asked me to send pictures as if he didn’t believe me and offered to refund the bowl on my order not the whole order, and offered two free entrees. Will be calling food safety tomorrow absolutely disgusting
… moreTammy Davis
I have no freakin’ clue how this Chipotle is still open! Convenience? Because it surely isn’t the service, food or location.
I never would equate those working for Chipotle as lazy, dismissive and disconnected but there’s a first for everything. Needless to say, Corporate? It’s time for a visit, training, and a good old “come to Jesus” talk about this location. ♀️ ♀️
… moreI never would equate those working for Chipotle as lazy, dismissive and disconnected but there’s a first for everything. Needless to say, Corporate? It’s time for a visit, training, and a good old “come to Jesus” talk about this location. ♀️ ♀️
KRaves
Best Chipotle I have ever ate from. Great music, customer service was on point, food was fresh fresh. Every bite was amazing and would com here again.
… moreRonald Coe
They are not very nice people.
Very flippant demeanor and poor custmer service.
Order bowl (there were only 8 to 9 pieces of chicken if that)
They failed to properly seal the bowl. (I’m visiting area) by the time I got back to daughters home and go inside the bottom of bag was completly soaked and entire fell out to ground. (Im still hungry) Not happy with this Chipotle. Not Happy Not Not Not!
In fairness manager did offer to replace order. I was not able to return today. Phooey
… moreVery flippant demeanor and poor custmer service.
Order bowl (there were only 8 to 9 pieces of chicken if that)
They failed to properly seal the bowl. (I’m visiting area) by the time I got back to daughters home and go inside the bottom of bag was completly soaked and entire fell out to ground. (Im still hungry) Not happy with this Chipotle. Not Happy Not Not Not!
In fairness manager did offer to replace order. I was not able to return today. Phooey
Shannon King
This was a huge disappointment. Ordered for delivery from the old Georgetown location… in store the burritos are huge… this was the same size as my seasoning bottle… disappointed.
… moreAnthony Laryukhin
$11 for this size of a bowl? Seriously? This is smaller than a kids meal
… moreChristopher Hernandez
The team is always great. They give good portions and the place is solid all around. Sometimes highschoolers invade but they’re harmless. Good place, highly recommend!
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