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Come on in, stay awhile at our welcoming Starbucks coffeehouse in Albany. Savor brewed coffee, tea, espresso, Cold Brew, Refreshers, and seasonal favorites, alongside quality breakfast and lunch sandwiches, wraps, egg bites, and a variety of pastries and bakery favorites. Take a moment to relax with comfortable seating and free WiFi. Explore the menu and order ahead in the Starbucks app or on our website. Plus, join Starbucks® Rewards to earn Stars toward free drinks and food, receive personalized offers, and enjoy exclusive member benefits. Since 1971, Starbucks Coffee Company has been dedicated to ethically sourcing and roasting highquality arabica coffee, bringing the Starbucks Experience to life in every cup.
Welcoming coffeehouse with handcrafted coffee, espresso & tea, plus breakfast, lunch & pastries.
Address and Contact Information
Address: 1 Crossgates Mall Road Crossgates Mall, Albany, NY 12203
Phone: (518) 218-1520
Website: https://www.starbucks.com/store-locator/store/17883/
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Store Locator: Starbucks Coffee Company
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Reviews
Vishnu Bag
The staff keeps & gives me coffee grounds for my garden. That says a lot about the attitude. Starbucks usually rebuffs, but these guys are polite and helpful. Thank you, Team.
… moreKaty Ortiz
I waited 15 minutes today for my drink. I saw that they were busy I tipped them at the register and then I went and use the bathroom and stood and watched everybody that came in after me leave. My matcha was sitting in the machine and I had to ask somebody to please take it out and pour it over ice because the barista started talking to somebody else and helping them even though they came in 10 minutes after I did. The lid was not put on correctly so it’s spilt on the floor and it didn’t have the correct amount of classic syrup that I had asked for. I placed the order at 4:02 and got it at 4:17.
… moreIris Duggan
I had never been to a Starbucks before, and honestly I was pretty impressed. It was $5 for an iced chai latte, which was a bit pricy, but honestly not as bad as I was expecting. My friend got a caramel machiato, and both of our drinks were good. The place wasn’t too busy and was pretty clean. Good atmosphere.
… moreDevon Laquire
Drink was fine but service is abysmal. Placed order online, ready to be picked up at 1200. 1210, still havent received drink. There is zero sense of urgency or care here. Multiple orders placed after I arrived and left before me.
… moreGeoffry Govertsen
This is a great Starbucks. There are a good amount of places to relax now after their remodel and they are very welcoming and friendly there. They have a lot of sitting outside the actual store now in the mall.
… moreJ W
Great customer service from Dylan, team prepares order quick and great quality
… moreSalaam Akbar
AS A CEO & FOUNDER OF “ WE TAKE IT FROM ZERO to 1000% LIFESTYLE & ENTERTAINMENT “ … SALAAM “ Mo BETTER “ AKBAR .. I LOVE COMING HERE ALMOST EVERY DAY DURING MY TIME FINISHING UP MY ASSIGNMENT BEFORE I GO BACK TO LOS ANGELES ( I LOVE L.A) FROM DAY ONE I LOVE THE ATMOSPHERE AND I GIVE THE STAFF A BUNCH OF CREDIT FOR BEING ENTHUSIAST SO EARLY & MUCH MORE THAN THE COFFE THESE GUYS HAVE MADE MY DAY !!! BEFORE IT STARTS… THANK YOU SO VERY MUCH & SHOUT OUT TO THE MANAGER DILLION FOR BEING ENGAGING WITH YOUR TEAM & BE WILLING TO BE HUMBLE AS A “ TEAM PLAYER “ AND I SEE THEY APPRECIATE LOYALTY… PPL ALWAYS REMEMBER HOW YOU MAKE THEM FEEL & CUSTOMER SERVICE IS NOT EASY & THANK YOU FOR HAVING “ EMOTIONAL INTELLIGENCE “ SOMETHING ME & DILLION & THE TEAM TALKS ABOUT… WISH U THE BEST & YOUR STORY FROM MY EXPERIENCE WILL BE TOLD … THANK YOU … SALAAM “ MO BETTER “ AKBAR
… moreElijah “OmegaReese” Watson
Austin and Jackie was awesome. Best Starbucks location ever!!! We are visiting from Orlando, FL.
… moreTaiya Zoe
Never have I posted a review ever, but this Starbucks was definitely quite an experience! Got my sister and myself caramel crunch frappes and never have I seen a barista put so much effort and made it look so perfectly delicious!! The crew in this store are such a fun bunch and I love it! And huge shout out to Ivan for his incredible patience with us customers andd making our frappes pretty!! Definitely would visit again! <3
… moreM. E.
Crossgates Mall location is always very busy and understaffed. I ordered a cortado today, which is my favorite drink, and was very excited. It was a huge dissappointment. It wasn’t strong enough to call a cortado, tastes like just regular coffee with too much milk in it.
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