4.2 – 343 reviews • Coffee shop
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Come on in, stay awhile at our welcoming Starbucks coffeehouse in Downers Grove. Savor brewed coffee, tea, espresso, Cold Brew, Refreshers, and seasonal favorites, alongside quality breakfast and lunch sandwiches, wraps, egg bites, and a variety of pastries and bakery favorites. Take a moment to relax with comfortable seating and free WiFi. Explore the menu and order ahead in the Starbucks app or on our website. Plus, join Starbucks® Rewards to earn Stars toward free drinks and food, receive personalized offers, and enjoy exclusive member benefits. Since 1971, Starbucks Coffee Company has been dedicated to ethically sourcing and roasting highquality arabica coffee, bringing the Starbucks Experience to life in every cup.
Welcoming coffeehouse with handcrafted coffee, espresso & tea, plus breakfast, lunch & pastries.
✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dine in ✔️Take out ✔️Delivery
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Reviews
Artur Ciegotura
Very friendly and helpful staff. I don’t usually go there for any hot beverages so I am not familiar with any menu options. They were very patient and welcoming. Great location as you can grab your coffee to go and go on a little tour around Downers Grove downtown area, which is beautiful.
… moreWyatt Whitworth
The staff is super friendly and nice. It was a bit hectic in there when I stopped in. I was hoping to get some work done and chill but def not the best atmosphere for that. Lots of families and kids and such.
It’s a cute little downtown area.
The parking was confusing. I was unsure if I was going to get towed.
… moreStephanie Slavkin
Mobile order not ready when I arrived on my way to the train. Just a tall, black coffee. No telling where in the lineup my coffee was. No way to cancel my mobile order. Missed my train waiting for my coffee. Delays can happen, but there’s no help in managing around the problem.
Update in response to Starbucks’ suggestion to get in touch:
I actually tried to call customer service the morning it occurred, but the wait to talk to someone was >10 minutes. I kept getting referred to FAQs and the chat bot, which weren’t helpful. I felt like this was the only place to air my issue.
… moreNatasha From Chicago
The staff is amazing, greeted everyone that came in and took my order right away. It was a Thursday morning. Also super fast too they all deserve a raise.
… moreKevin DeLaMar
Definitely a letdown of an experience. Being so close to this Starbucks, it’s disappointing how rude the staff are here. This wasn’t my first time experiencing it here, but given the fact that this happened multiple times, I’ll definitely be going to a different one moving forward. Despite the convenience of it being walkable, it’s not worth it if this is the way it treats its customers.
… morepatti johnson
I just can’t thank you enough my sister lost one of her diamond teardrop earring someone turned it in and it was returned to my sister. She is going through a divorce and has been really struggling lately. This just shows there are honest people out there. Gave her faith and hope again. Thanks again it meant a lot to her. Made her day!!!
… moreNatasha Diorio
Overall a good Starbucks location! Staff is always friendly and quick with the orders. However, the space isn’t the best. It’s a very busy location being right by the train station and I expect it to be crowded but the way the store is set up, when you walk in the space immediately feels cramped and there’s always a traffic jam of people trying to come in, come out, get in line, or wait for their drink. Would love to see this space revamped a bit.
… moreEsabel Jones
Amazing employees, amazing customer service, great drink selections, clean atmosphere. Love beautiful smiles.
… moreKathryn Stepp
Not gonna lie. The baristas here are better in every way than the Starbucks by me. Worth stopping by on my way to the train station. Tiffany, and Kamil are my favorite. They are always so friendly.
… moreJomo
Used to come to this starbucks all the time with the wife and kids and friends, but no more. Walked in with the intention of picking up 4 drinks and some snacks for wife and kids to take home, but was refused service because I had a cup of tea, which the guy at the register said was an outside drink. I told him multiple times I was ordering stuff to go, and he very rudely said nope nope, you can’t order. He was extremely rude and dismissive. Never heard of a business turning down money. I will never come back here and will make sure to let anyone in the Downers Grove community know how I was treated. Never treated like that in my entire life.
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