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At Papa Johns Pizza in Edmonton, AB, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it’s our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Edmonton pizza for any occasion. Call us for pizza delivery in Edmonton or stop by #6 Blackburn Drive West SW for carryout to order the best pizza in Edmonton, along with breadsticks, wings, and more!
Pizza take-out & delivery chain offering classic & specialty pizzas, plus wings, sides & desserts.
Address and Contact Information
Address: 6 Blackburn Dr W Southwest, Edmonton, AB T6W 2K5, Canada
Phone: +1 780-391-1177
Menu Photos
Order and Reservations
Order: Order online
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Reviews
Asad Shah
3:13am Nov30th I request to please check your cameras. I tried calling 5-6 times before I came to the store and when I came in I saw the guy eating his lunch and ignoring the phone I walked inside the store guy was still busy with his meal I didn’t mind and when I told him to at least pick up the call and tell me that u are on your lunch break the guy said im the manager and he’s not going to serve me and walked away even showed me a middle finger y’all should hire better employees wonder why the ratings for this location is shit
… moremanpreet toor
A pepperoni pizza was ordered by me today. The manager on duty, Jaskaran Singh, helped me. He was super nice and polite. He made the whole experience fast and easy & did a great job!
Jaskaran showed what good customer service means actually. He made me feel happy and welcome at the store. I will definitely come back to this location. He is awesome
… moreJaskaran showed what good customer service means actually. He made me feel happy and welcome at the store. I will definitely come back to this location. He is awesome
Ji Hwan Kim
I work night shift. I work 9 to 10 hours without food so I like grabbing my food after my long shift when I go back to home. I ordered my Peperroni and bacon pizza, and butterchicken sauce extra chicken pizza for carry out on Dec 8th around 2am over the papa johns mobile app. I went to location and I ended up getting wrong order, by the time I came home take shower and everything I realized my food was wrong. I understand there can be a mistake, I understand mistake happens and that is not a big deal.
I called the store and asked if I can have my order the following day or the day after since I will be working night shift. The gentlemen over the phone denied the request and said to come pick it up by myself or have it delivered to my address which will be after 5am when they close. I let them know I will be sleeping very shortly because I’m tired. They didn’t listen, and after I suggested alternative solution for refund or store credit they didn’t like that solution because it is not their “fault” somehow. They said it was my responsibility and my mistake that I got the wrong item. I explained I can’t go into their kitchen and find what I ordered.
They put manager on shift on call and had conversation with me. I described what happened but the manager told me if I want the food, I either drive back 30 mins round trip to grab my order, or pay extra $5 for the delivery to my address. I explained to the manager, imagine if you are walking into the restaurant and you get wrong food and you ask for your right order, but restaurant charge you for their mistake. He didn’t understand and didn’t listen to what I said. After few more times of explanation he finally understood that the store made a mistake on their end and gave me wrong person’s order to me. At this point I was heavily disappointed and asked for the refund and told manager that I would give all evidences needed to prove that I’m not liar. He apologized and said will deliver to my address for no charge and promised 30% off on next visit verbally with no proof of that. So at the end of the day, manager was very nice to handle professionally once he knew I was not a liar. It is very bad negative experience from ordering 2 pizzas. It would have been much better if the store double check phone number or something to prevent their mistake and try to charge customer additional money for covering up their mistake.
I can’t believe I had no choice to refund for their mistake and had to stay up until 4 15am to get the food, when I could have slept and be in peace.
Thank you for your exceptional negative service and an empty promise on 30% off whatever on next visit. Nice try to trick people into pay additional money for your mistake.
If you want the proof, please let me know. Happy to share any pictures or emails of wrong order handed to me. Cheers
… moreI called the store and asked if I can have my order the following day or the day after since I will be working night shift. The gentlemen over the phone denied the request and said to come pick it up by myself or have it delivered to my address which will be after 5am when they close. I let them know I will be sleeping very shortly because I’m tired. They didn’t listen, and after I suggested alternative solution for refund or store credit they didn’t like that solution because it is not their “fault” somehow. They said it was my responsibility and my mistake that I got the wrong item. I explained I can’t go into their kitchen and find what I ordered.
They put manager on shift on call and had conversation with me. I described what happened but the manager told me if I want the food, I either drive back 30 mins round trip to grab my order, or pay extra $5 for the delivery to my address. I explained to the manager, imagine if you are walking into the restaurant and you get wrong food and you ask for your right order, but restaurant charge you for their mistake. He didn’t understand and didn’t listen to what I said. After few more times of explanation he finally understood that the store made a mistake on their end and gave me wrong person’s order to me. At this point I was heavily disappointed and asked for the refund and told manager that I would give all evidences needed to prove that I’m not liar. He apologized and said will deliver to my address for no charge and promised 30% off on next visit verbally with no proof of that. So at the end of the day, manager was very nice to handle professionally once he knew I was not a liar. It is very bad negative experience from ordering 2 pizzas. It would have been much better if the store double check phone number or something to prevent their mistake and try to charge customer additional money for covering up their mistake.
I can’t believe I had no choice to refund for their mistake and had to stay up until 4 15am to get the food, when I could have slept and be in peace.
Thank you for your exceptional negative service and an empty promise on 30% off whatever on next visit. Nice try to trick people into pay additional money for your mistake.
If you want the proof, please let me know. Happy to share any pictures or emails of wrong order handed to me. Cheers
jack b
I just ordered a pizza from here for the first and last time sadly. I checked the tag on the box to make sure I got the right order and I did. The staff were friendly when I picked it up. When I opened it at my place there was 0 pepperoni on my pepperoni pizza
… moreHarjoban Gill
One of the best pizza stores I’ve tried! The staff is friendly, the place is clean, and the pizza tastes delicious every single time. The cheese was perfectly melted and the sauce had a great flavour. Definitely my go-to pizza spot now! Jaskaran Singh very good person
… moreChris Stang
Placed an order at 5:30 and they told us it’ll take 45 min. Wait till 6:30 and call back to see how much longer. They tell us it’ll be another 10-15 minutes. Call back at close to 7:00 and they tell us they never received our order, even though at 6:30 they told us it’d be another 10-15. Absolutely no way to run a business and horrible customer service.
… moreChipo Mapfumo
I ordered a BBQ chicken pizza here from Doordash with Bacon on ONLY half of the pizza . When the order arrived, we found that they put bacon on the whole thing even though the order specifically said only on half. I contacted Doordash and they gave a small 20% refund. I contacted the store directly and they did not acknowledge their mistake or offer any type of help or resolution. They just kept telling me to contact doordash, which I was clear in saying I already did. Very disappointed. I just wanted them to acknowledge that they made an error and try to be helpful but I guess not. I do not recommend at ALL.
… moreLolvee
1. Found a long hair embedded in the cheese. Really hope staff are wearing hair nets.
2. Pay extra for dipping sauce (specifically the icing) and get 1/3 of the cup full. Very disappointing.
3. Ordered on Uber Eats and got extra toppings but only on half a pizza but still pay full price as if you are putting the topping on the full pizza. How 5 pieces of banana peppers $2? Price needs to reflect half pizza toppings. $1 is way more appropriate.
5. Taste is pretty bland.
4. There was so much crust without topping.
… more2. Pay extra for dipping sauce (specifically the icing) and get 1/3 of the cup full. Very disappointing.
3. Ordered on Uber Eats and got extra toppings but only on half a pizza but still pay full price as if you are putting the topping on the full pizza. How 5 pieces of banana peppers $2? Price needs to reflect half pizza toppings. $1 is way more appropriate.
5. Taste is pretty bland.
4. There was so much crust without topping.
She
Ordered delivery and when the pizza arrived which is basically a 12 minute drive the pizza was cold. It’s shouldn’t have taken that long for delivery.
It wasn’t great tasting either. Would not recommend this location.
The Papa John’s in Windermere is much better.
… moreIt wasn’t great tasting either. Would not recommend this location.
The Papa John’s in Windermere is much better.
Sunny Photography
Excellent pizza and outstanding service. The quality of ingredients is noticeable, and the flavors are perfectly balanced. A clean, well-managed store with quick preparation. Highly satisfied.” Mr Jaskarn Singh
… more