Counter-serve sandwich chain offering made-to-order hot & cold subs, plus a variety of hot sauces.
Address and Contact Information
Address: 150 Harbison Blvd A, Columbia, SC 29212
Phone: (803) 749-5535
Website: https://www.firehousesubs.com/
Menu Photos
Order and Reservations
Order: Order online
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150-A Harbison Blvd. – Firehouse Subs
150-a harbison blvd. Directions. Columbia SC, 29212. 803-749-5535. Ways to order. Mobile Ordering.. Delivery. Catering. Dine in hours. Wednesday. 9:00 a.m. – …
Firehouse Subs – Harbison – Experience Columbia SC
Firehouse Subs – Harbison · 150-A Harbison Boulevard Columbia, SC 29212 · (803) 749-5535. $ – 28 reviews. Located in Harbison, this fire stationed …
Firehouse Subs Harbison | Columbia SC – Facebook
Firehouse Subs Harbison, Columbia. 70 likes · 655 were here. Specializing in hot subs made with premium meats and cheeses and piled high on a toasted sub…
Reviews
H MW
My husband and I visited the Firehouse Subs location along Harbison Blvd,Columbia SC on Veterans Day,2025. As a veteran, my husband mentioned they were offering a BOGO (buy one, get one free) sub, and he thought it would be the perfect time for me to finally try it since he often goes there without me. We ordered the Steak and Cheese Sub around 12:45 PM. The restaurant was understandably busy because of the holiday, and we were prepared for a bit of a wait. However, after more than 50 min our order still hadn’t come out.
We noticed several people who arrived after us had already received their orders and left. At that point, I went to the counter and politely asked one of the ladies working the front, “Can you please check on our order? I just want to make sure it didn’t get lost.” Her response was, “Ma’am, we have a lot of orders!” I explained that we were in a hurry and would just like a refund instead.
My husband went to the register, and a young man began processing the refund. My husband noticed the refund amount was $7 more than what we had paid, and he immediately told the cashier he didn’t want to receive more than what was due. While the young man was trying to sort it out, the two women at the counter started mumbling to each other. One of them said she had called our order “a long time ago,” insisting she called it several times. However, I can say with certainty that she only calls each name once, and she had called out “Casey”–which was not my husband’s name. When I mentioned we had been waiting over an hour, the younger lady responded that she had been there since 10 a.m.–a comment that didn’t seem relevant to the situation.
We eventually got our refund, but the experience left us disappointed. It was difficult not to wonder why our order seemed overlooked, especially since we saw others come and go while we waited. As a mixed couple–I’m an Asian woman and my husband is white–I can’t help but question whether that might have played a role. I truly hope that wasn’t the case, but the lack of attentiveness and the defensive tone from the staff made the situation uncomfortable.
We came in excited to support a restaurant that honors veterans, but we left feeling disheartened. I understand that Veterans Day can be a hectic day for restaurants, and mistakes can happen, but respect, communication, and fairness should never be compromised–especially on a day meant to honor those who served.
I truly hope this was an isolated experience. Firehouse Subs has a reputation for quality food and community spirit, and I’d like to believe that with more care and attention to customer experience, this location can live up to that mission.
… moreWe noticed several people who arrived after us had already received their orders and left. At that point, I went to the counter and politely asked one of the ladies working the front, “Can you please check on our order? I just want to make sure it didn’t get lost.” Her response was, “Ma’am, we have a lot of orders!” I explained that we were in a hurry and would just like a refund instead.
My husband went to the register, and a young man began processing the refund. My husband noticed the refund amount was $7 more than what we had paid, and he immediately told the cashier he didn’t want to receive more than what was due. While the young man was trying to sort it out, the two women at the counter started mumbling to each other. One of them said she had called our order “a long time ago,” insisting she called it several times. However, I can say with certainty that she only calls each name once, and she had called out “Casey”–which was not my husband’s name. When I mentioned we had been waiting over an hour, the younger lady responded that she had been there since 10 a.m.–a comment that didn’t seem relevant to the situation.
We eventually got our refund, but the experience left us disappointed. It was difficult not to wonder why our order seemed overlooked, especially since we saw others come and go while we waited. As a mixed couple–I’m an Asian woman and my husband is white–I can’t help but question whether that might have played a role. I truly hope that wasn’t the case, but the lack of attentiveness and the defensive tone from the staff made the situation uncomfortable.
We came in excited to support a restaurant that honors veterans, but we left feeling disheartened. I understand that Veterans Day can be a hectic day for restaurants, and mistakes can happen, but respect, communication, and fairness should never be compromised–especially on a day meant to honor those who served.
I truly hope this was an isolated experience. Firehouse Subs has a reputation for quality food and community spirit, and I’d like to believe that with more care and attention to customer experience, this location can live up to that mission.
Paul Lewis
I ordered through the firehouse app a meatball sub pickle spear, chips, and sprite. I only received the meatball sub and pickle. This is why I don’t order through an app. It’s a hassle to go through the process and then when you finally speak to someone they act like they don’t care or can’t do anything to help. I spoke to a lady at the firehouse and she said that firehouse had nothing to do with this call Uber Eats. Ridiculous!!!! She invited me to come the and pickup the sprite and chips. The reason I ordered was so I didn’t have to leave. Ridiculous!!!!!AGAIN!!!! I’ll never order again. Whoever is running that store on Harbison probably needs to be evaluated by upper management.
… moreJessica Lang
After ordering my sub (steak and cheese), paying, and sitting down to wait, I was told they no longer had steak because someone ordered too much online and the rest of their steak was frozen. While processing my refund, the manager said she could microwave the meat to thaw it quickly. This is unsanitary and unhygienic. I got my sandwich refunded but not the combo because “I’d already poured the drink.” The staff was incredibly rude and unapologetic about the situation. I will not be coming back and will tell others about the experience.
… moreHarrison Obi
It always baffles me when a general manager doesn’t know how to talk or communicate with customers. Unfortunately that was my experience here. The general manager was extremely rude and unhelpful. When my order didn’t go through on their online ordering system, she offered little to no guidance, instead blaming me for their system not working correctly. When asking if they wouldn’t be making my order, she ignored me each time. Then accused me of being ‘sarcastic’ and decided to serve other customers instead of helping me.
… morePatricia Long
This place used to be really good. The food and the customer service. Idk what’s been going on the last year or 2 but all the good employees are gone. I used to eat here least 3 times a week because I work on the shopping center next door. I barely eat here now. The last couple times I online order. They don’t have it ready by the time provided and no customers are here when I come in. (I have a short lunch break so I online order to prevent the waiting time) Also they never have large cups anymore so I’ve been paying for a large and have to get medium. Don’t have it available if you aren’t buying the cups anymore. The current staff is very rude as well. Makes me not want to go back.
… moreLaLa G
I recently had the pleasure of receiving my Free Sub for a promotion they were having. I totally enjoyed my sub. Customer service very friendly.
… moreJay Kleckley
I should have taken a picture but I forgot to ask I sat next to 2 dirty tables. A male took my order and he was well mannered and professional. I came in ORIGINALLY for a remake I was “told” to come get and ask I stated that it seems that a manager was there. A heavy set black lady, she was so rude and loud that I didn’t want to ask her for her name because they are handling my food. She was loud and rude because her employee did not notify her that I was coming in for a remake and she kept loudly saying how that was against protocol which has nothing to do with me at all. THE GUY WHO TOOK MY ORDER ORIGINALLY OFFERED ME A REFUND but I said a remake was fine since he was nice and professional. Makayla (name on the receipt) was also there making subs, she was extremely rude as well. I thought she was the girl who took my order on 5/31/25 at around 9:06pm but Makayla said no rolled her eyes and walked of on me saying whatever she was saying. Maybe these people think that customers are dead and blind and want rude people handling their food but I swear I don’t. You 2 ladies really make me not want to come back here. I will be returning with a purpose. Maybe I need to speak with someone above whoever that manager was. Hope the employee who was just trying to get my order correct didn’t get in any trouble, I appreciate you for correcting my order sir.
… moreCarol Smith
Easy to order on Firehouse App and ready when we got there. Great tasting.
… moreWayne
Not impressed. Stale bread and a funny taste to the dressing has my stomach not happy. Even the pickle had issues. Just something off about this particular location.
… moreAmber Robinton
This particular Firehouse Subs every time I go there my order is made fresh on the spot and right even when they’re extremely busy that kind of accuracy is hard to find nowadays it’s still nice that they continue to help First Responders out the Italian sub is amazing but their Philly cheesesteak definitely gives a run for its money please check this place out it’s a good sub shop any help local Hometown Heroes too
… more