Paola’s Osteria, new Carnegie Hill hot spot, this casual Italian restaurant is named after legendary chef, Paola Bottero, the Osteria feature, chef Riccardo Sarnataro thin and light, signature pizza. Fresh home-made pastas, meats and seafood dishes created by chef Nelson Monte, an extensive variety of Italian wines and cocktails that can be tasted in the dining room, at the bar or in the private wine cellar. Paola’s Osteria is one of the neighborhood favorite spot.
Comfortable restaurant spotlighting Italian cuisine, including pasta, pizza & seafood dishes.
Address and Contact Information
Address: 1246 Madison Ave, New York, NY 10128
Phone: (212) 923-5820
Website: http://paolasosteria.com/
Menu Photos
Order and Reservations
Order: Order online
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Reviews
Paola’s truly offers the best dining experience in town. I always enjoy coming here and can’t wait to return!
The Margherita was equally divine, letting the fresh mozzarella, tomato, and basil shine in simplicity. Dessert was the sweetest finale: creamy pistachio and vanilla gelati paired with a light, luscious tiramisù topped with chocolate and fresh mint. With crisp Lurisia sparkling water to complement the meal, the experience felt like dining in Naples without leaving NYC.
Paola’s Osteria is a true gem — the Capricciosa with prosciutto cotto is worth the trip alone, but the entire menu earns a well-deserved five stars.
Now onto the food; we had the eggplant Parmesan and the Tartufata pizza (mushrooms, freshly shaved Parmesan, shaved truffles) and both were excellent. Very light yet filling at the same time. The red sauce on the eggplant parm was excellent too. They had high chairs and were very accommodating to children as well.
My ONLY qualm would be that they didn’t have any changing tables in their bathrooms for babies and no countertops either where you can put them down on.
Nice table
I read previous reviews about the lack of customer service and while I personally didn’t have any issues (my waiter was great), I can see how rude service may be interpreted to others. There wasn’t a follow-up/check in when eating my meal (no biggie to me but maybe to others), my waiter did forget my straw (again no biggie to me since I grabbed the one returning from the restroom) and the staff aren’t overly friendly. A manager (my assumption) did ensure that I was receiving service when I first sat down.
Restroom was also very clean, spacious by NY standards and had paper towels rather than a hand dryer.
The food offers no recovery. Prices suggest thoughtful, well-executed Italian cooking, yet what arrives at the table is consistently underwhelming. Pastas are bland and under-seasoned, fish dishes are dry and forgettable, and bread arrives cold, an almost unforgivable misstep for an Italian restaurant. Most egregious are the pizzas: wildly overpriced for their size and quality, yet somehow still undercooked, with limp centers and dough that never fully sets. Charging a premium for pizza that can’t clear the most basic execution bar is hard to defend.
In a city overflowing with excellent Italian restaurants, Paola’s Osteria stands out for its complacency. It assumes diners will accept poor service, inflated prices, and sloppy execution. They shouldn’t. Better options are abundant, even just a few blocks away.