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Jersey Mike’s, a fast-casual sub sandwich franchise with more than 2,500 locations open and under development nationwide, has a long history of community involvement and support. Started at the Jersey Shore in 1956, Jersey Mike’s serves authentic East Coast-style subs on fresh baked bread – the same recipe it started with over 60 years ago. The company’s mission is to bring its customers the highest quality, freshest made sub in the industry and give back to the communities in which it operates.
New Jersey–based counter-serve sandwich chain serving jumbo subs filled with cold cuts & toppings.
Address and Contact Information
Address: 3569 Russett Green E Unit 107, Laurel, MD 20724
Phone: (240) 547-1881
Menu Photos
Order and Reservations
Order: Order online
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Reviews
Voncia
A Neighborhood Gem with a Golden Heart
What truly sets this location apart is the family dynamic and the leadership behind the counter. Meeting the owner—an incredible woman with a heart of gold—changes the entire experience. You can feel her influence throughout this Black-owned business; it doesn’t just serve the community, it truly belongs to it. The atmosphere is warm and intentional, making you feel like a welcomed guest rather than just another order number.
Custom Perfection: The Veggie “Your Way”
While the atmosphere draws you in, the precision of the kitchen keeps you coming back. For fans of the Veggie Sandwich, this is my signature version, it is all about the balance:
– The Pro Move: Request a 2-2 cheese ratio instead of the standard 5-5.
– The Result: This creates a lighter, crunchier profile that lets the fresh produce shine while maintaining a creamy “Mike’s Way” finish. It is a customized masterpiece handled with care by the staff.
Why You Should Visit
Whether you are a local or just passing through Laurel, this spot is a must-visit for several reasons:
– Authentic Hospitality: A rare, family-oriented environment.
– Community Impact: Support for a local, Black-owned business making a difference.
– Quality Subs: Fresh ingredients prepared exactly to your preference.
If you are looking for a great sandwich wrapped in a world-class atmosphere, look no further. This location is a true gem.
… moreWhat truly sets this location apart is the family dynamic and the leadership behind the counter. Meeting the owner—an incredible woman with a heart of gold—changes the entire experience. You can feel her influence throughout this Black-owned business; it doesn’t just serve the community, it truly belongs to it. The atmosphere is warm and intentional, making you feel like a welcomed guest rather than just another order number.
Custom Perfection: The Veggie “Your Way”
While the atmosphere draws you in, the precision of the kitchen keeps you coming back. For fans of the Veggie Sandwich, this is my signature version, it is all about the balance:
– The Pro Move: Request a 2-2 cheese ratio instead of the standard 5-5.
– The Result: This creates a lighter, crunchier profile that lets the fresh produce shine while maintaining a creamy “Mike’s Way” finish. It is a customized masterpiece handled with care by the staff.
Why You Should Visit
Whether you are a local or just passing through Laurel, this spot is a must-visit for several reasons:
– Authentic Hospitality: A rare, family-oriented environment.
– Community Impact: Support for a local, Black-owned business making a difference.
– Quality Subs: Fresh ingredients prepared exactly to your preference.
If you are looking for a great sandwich wrapped in a world-class atmosphere, look no further. This location is a true gem.
Khoi Nguyen
Owner and operator Patrick was kind, professional, genuine and great at training his staff. When I arrived on a late Monday evening there were 5 employees working. Food was fresh and entire location was spotless
… moreAnthony Marshall
I love the fact that this jersey mikes is black owned. I come here often. I ordered my sub online. I arrive 5mins late because its NEVER ready. I get there its not ready. I come here on my lunch breaks so I dont have time to wait. Today I spent my whole break waiting on half of my order. I watched the dude at the counter take 2 orders and make them after I was told we are “working on it”. I was furious being that I had to make another stop on my break. That I couldnt do because the customer service failed me again. I wanted to give them a piece of my mind but I decided not to and keep my kool. I always walk into places and see black people yelling at the workers and I aways told myself I’d never do that because I work in customer service as a black man. But today I had to hold myself back from being that person. Its for reasons like this. I will continue to support my people but please make sure the customer comes 1st. 41 minutes for a online order is crazy. I was late coming back from break due to the lack of attention to detail. Not to mention the sandwich was made incorrectly. Thank you!!
… moreSean Lester
Had to leave a review after I had an amazing sandwich here yesterday. Customer service 10/10. Staff were very friendly and welcoming. Establishment was very clean and well kept. Anyone looking for a tasty sub should definitely stop on by! I will most certainly be back!
… moreAbstractly Yourz
Let me start my review by saying that the star ratings are based on my daytime experience, but I also highlight the positives in this review as well, that took place with the evening crew.
My husband and I love great customer, which is why we returned to this location based on our first visit. However, we were disappointed with this visit. Our first visit was an evening visit where Tristan, Christina, and the evening crew assisted us and gave amazing customer service.
However, today we visited this location during the day and this crew (different crew from our first visit) did not match what we experienced before. The tension in the atmosphere amongst the owner/manager and staff was felt. There was no joy on the faces of any of the workers. The music playing was inappropriate. Had this been our first experience, we would not be as enthused to return.
That said a family member wanted Jersey Mike’s this evening and I said to them “if Tristan and his staff are not working then I will not stop” and they agreed after hearing about my unpleasant experience earlier that day. Thankfully, Tristan, Christina, and the staff this evening were present and rendered yet again great customer service. While we try to support local businesses, there is an expectation of receiving good customer service. We understand that everyone’s personality is different, but everyone from management on down should be able to give good customer service.
Update: I don’t want to just comment on the negative, but I think its fair to comment on when corrective action is taken as well. Since leaving my review I recently saw the manager and she was very pleasant and apologetic for the experience my husband and I had and offered a courtesy to us for our next visit. I would like to add that once it was brought to her attention by staff that we left the review, she initiated interaction with us and really took accountability and was very sincere. That really meant a lot to us.
… moreMy husband and I love great customer, which is why we returned to this location based on our first visit. However, we were disappointed with this visit. Our first visit was an evening visit where Tristan, Christina, and the evening crew assisted us and gave amazing customer service.
However, today we visited this location during the day and this crew (different crew from our first visit) did not match what we experienced before. The tension in the atmosphere amongst the owner/manager and staff was felt. There was no joy on the faces of any of the workers. The music playing was inappropriate. Had this been our first experience, we would not be as enthused to return.
That said a family member wanted Jersey Mike’s this evening and I said to them “if Tristan and his staff are not working then I will not stop” and they agreed after hearing about my unpleasant experience earlier that day. Thankfully, Tristan, Christina, and the staff this evening were present and rendered yet again great customer service. While we try to support local businesses, there is an expectation of receiving good customer service. We understand that everyone’s personality is different, but everyone from management on down should be able to give good customer service.
Update: I don’t want to just comment on the negative, but I think its fair to comment on when corrective action is taken as well. Since leaving my review I recently saw the manager and she was very pleasant and apologetic for the experience my husband and I had and offered a courtesy to us for our next visit. I would like to add that once it was brought to her attention by staff that we left the review, she initiated interaction with us and really took accountability and was very sincere. That really meant a lot to us.
Here for the day
I have nothing but good things to say about this establishment. The employees are always friendly and go out of their way to be exceptional. I come here frequently and have always been taken care of and I look forward to coming in after long shifts. There is a clear difference between just purchasing food and feeling welcome in a place!
… moreAvis Coleman
Hello, I really would like to acknowledge Tristan. His smile and personality warms my heart everytime I come into this location. Not only that he remembers our order. Jersey Mike’s, Tristan is truly a treasure!!!!
… moreHailey
My visit to this location was excellent. Service provided by Ms.Lorraine and Ethan were top notch.
Everything about the visit was great. Customer service was perfection and the sub was DELICIOUS! Will be coming out of my way to visit again.
… moreEverything about the visit was great. Customer service was perfection and the sub was DELICIOUS! Will be coming out of my way to visit again.
Belinda Sims
Great customer service, including for catering! Very tasty food! Overall, a high quality Jersey Mike’s location.
… moreTommy Mai
I’ve been a returning customer for some time now, but after last week i think i’ll be coming for the last time. Who i think is the owner and manager are constantly arguing whenever i’m here, and if its not that it’s just the constant dirty environment, it’s never clean! theres lettuce in the onions and lettuce in the tomatoes. Boards aren’t clean when they need to be. I used to frequent the other one before the move. The food is good online but i can’t stand coming here in person, there’s always too much going and and a poor ownership environment. Wouldn’t recommend. Also whenever i pick up my food it’s never ready. Also its bought out by P.E. Buy local!!!
… more