morgan bindas
I’ve ordered online twice in the past week, once on Thursday and once today. Thursday, my order was in two separate bags– which is fine but the second bag was not labeled and didn’t want to grab someone else’s bag, so I had to call the store and go back to Panera to pick it back up, which the employees then wrote my name on the bag to have in the back. Not a big deal but an easy fix if you write names on the bags or print an extra receipt.
Today, I ordered the same exact salad, except I ordered extra cheese. There was hardly any cheese or chicken on the salad but mainly croutons. I paid extra to receive less. I would rather drive an extra 15 minutes to another location that I can rely on providing quality food.
The pictures are from today’s visit, 2/7. I just ordered this salad two days ago and is usually my order every time, but the quality of the food has definitely decreased.
… moreBelinda Mesko
Order was To Go. Food is always good, but sizes are getting smaller. Soups weren’t even a full cup, and the apple was rotten.
… moreLisa Clemens
Absolutely the worst experience ever at a Panera. I tried to resolve my multiple issues while I was there and I got shoulder shrugs and blank looks. My bagel was literally raw inside, the bread bowl had a peep hole to get my spoon in and out, they cleared my order as “ready” long before it ever was. Super disappointed as Panera is typically my go-to place for fresh and yummy food.
… moreJulie Wisniewski
Ordered a bowl of broccoli cheddar soup. That’s it. Almost 10 dollars…the portions are small as it is now but I love the soup. It was water…with no vegetables. I had already gotten home before I opened it. I did report it to main Panera and they said sorry and gave me a free meal. Not that I want to even go back and waste my time. Sad services.
… moreMichael Shallal
I just paid $7 for a sandwich thats 1.5 in in diameter. 1/2 the aize of a bagel. I Waited 17 minutes for someone to bring a new coffee container. By the time I got the coffee my miniature sandwich was cold.
… moreDenise Fleming
Chicken noodle soup had about 8 noodles in it! $4.99 for a cup! Out of stuff for several sandwiches! Pop machine was out of different brands! Dirty dishes overflowing and short staffed!! Won’t be back!
… moreShelley Jones
There’s a bunch of teenagers running the store. It used to be a place of enjoyment, but takes forever to get your food. Nobody’s paying attention and they’re cackling like a bunch of hens not paying attention to customers. Restaurant absolutely filthy. Where is the manager?
… moreJesse Morgan
No pickle, wrong bread, and little chicken on the sandwich. The avocado, didn’t look fresh. No receipt. Panera Bread has gone down hill. For now on I will not be going to Panera Bread to eat. I should’ve gone to Bob Evans.
Google: How much did you spend per person? My answer: Too much, for the food I received from them.
… moreHelen B
Food was good but expensive (sadly like this everywhere). Service was good had patience with me.
… moreMerrick Fritts
went to order food and baguette was sold out waited over a half hour for more to be made so just left due to not wanting to wait all day… also tried to get a pepsi from the machine and it was clear and was not pepsi and had to get something else due to some of the soda pumps not working properly
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