Hillary Puente
Every-time i go the staff is rude. They employees act as if they don’t want to be there or as if they are being forced to work there. About a week ago i accidentally gave the employee at the drive through the wrong mobile app code on accident and the employee proceeds to flip me off at the window. I also want to include these pictures of my drinks for my past visits. They never fill my drinks up or put any ice in them.
… moreVictor Vigil Sr
I would like to commend Vincent. That young man took my order with patience. My order was chaotic and he got me through it with ease. He went the extra mile when he didn’t have to, you need more employees like this gentleman. Thank you sir.
… morePatrick Lewis
So in the morning, they’re great. But at night extremely horrible attitude bad act like they don’t wanna be at work unless you order through the app I asked for a double quarter pounder with Mac sauce, no ketchup, no mustard. Before I finish my order, the individual was asking me about my size. The fries were cold. The burger was cold. This is the only McDonald’s in Kermit. Can’t do nothing about it and they know that, but I will continue to leave a bad review whenever I get bad service I promise you that and I won’t be eating there anymore and I’ll continue to go order food and leave a review
… moreKimberly Perez
Generally I have no issues, but lately my macchiatos, for the high cost they are, can’t even be bothered to be filled up. For the price, the should be full as they have been.
… moreMiguel Cortes
Bad service from McDonald night shift not doing there job right never received my order waited 1 hour for my food to arrived and they never delivered it that’s very unprofessional of them for not letting me know and now I gotta wait 3 to 5 business day for my refund that’s bull…. It wasn’t much wat I ordered but my kids really was depending on the tote of cookies and pumpkin pies and 10 piece chicken nuggets I will never get McDonald’s again worst service I’ve ever had
… moreJay C
Order was made wrong 4 times watched them rewrap my wrong order in a new wrapper then sent it back down the line for another customer. Staff and the manager were very rude talking crap in Spanish thinking I wouldn’t understand. Absolutely worst McDonald’s I’ve been too. Check your order before leaving!!!!
… moreBrandon Williams
Its always one item missing when me and my family go but the food is cooked good.
… moreAngela Cramer
Nuggets weren’t cooked fully still slightly frozen in middle.
… moredusty mclelland
Window people weren’t exactly rude but the food service was terrible. Fries were over salted. And I don’t mean McDonald’s over salty I mean like double the normal salt levels and the burger. Was covered in sauce to the point it was coating the bag inside
… moreJ. Otis Vance
I mean, it’s McDonald’s – so obviously not a night out on the town venue. I do like how they’re prompt; and they immediately fix wrong or cold orders. My only issue with this location is they have an employee somewhere in the back that laughs loudly and almost incessantly. I get that you love your job, but if I can hear you at lunchtime with people around in the sitting area, then it’s a nuisance.
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