
Address and Contact Information
Address: 108 W Broadway St, Plattsburg, MO 64477
Phone: (816) 723-7359
Website: https://lucilasonmain.com/
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Outdoor Dining – Plattsburg, Missouri: Lucila’s On Main
The Backyard, 108 W Broadway St, Plattsburg, MO 64477, US
Reviews
I ordered a well done cheeseburger without bun. When I received it, the inside of the burger was very bloody and the outside of the thin patty was burnt. I sent it back and another cheeseburger came out. This one was extra burnt and when I took a bite, I could taste propane.
The wife of the cook then stated the first burger was well done and that’s what I get when I want it cooked more. She did not offer to refund money. She did offer to cook something else but I had already ordered three different things (first one was because of my dietary restrictions) and I did not want to taste what seemed to be propane. My bill came to approximately $31. I gave $40. After waiting 10-15 minutes my change had not returned. We decided to leave because my friend had waited patiently for me to get to eat.
I spoke with Gracie on way out and informed her any money due to me was her tip. There were only two other tables so no reason my change could not have came right back.
I would like to think Gracie got her tip and refund for the unedible cheeseburger. She was the only good experience. Will not be back.
Our first server, Gracie, was friendly & helpful.
My friend ordered a burger well done. I was shocked to see a pre-made burger as thin as a McDonald’s burger and was burnt on the outside but bloody juices in serving basket. It was sent back and the second burger was completely burnt up plus had a taste of propane. It was uneditable. Another server, Erin (cook’s wife), took over and we told her about how awful the food was and showed her the burnt burger but she did not offer any kind of refund. She did offer to cook some else but I already finished my dinner 20-30 minutes prior while my friend kept waiting for her meal.
I had a tenderloin which was good but the bun was burnt.
I was very disappointed & won’t be bringing any other guest/visitors back and don’t know if I’ll go back.