

At Texas Roadhouse in Edwardsville, IL we like to brag about our Hand-Cut Steaks, Fall-Off-The-Bone Ribs, Made-From-Scratch Sides, and Fresh-Baked Bread. Everything we do goes into making our hearty meals stand out. We handcraft almost everything we serve. We provide larger portions so you get more food for your dollar. And if you want an Ice Cold Beer or Legendary Margarita to wash it all down‚ well, we have those, too. Our food’s not the only thing that’s Legendary at the Roadhouse‚ our fun is too! From our line dancers to our jukebox to our friendly servers, you’ll enjoy every second you spend in a Texas Roadhouse. The Texas Roadhouse story is simple. Legendary Food, Legendary Service‚ all with lots of Legendary Fun!
Lively chain steakhouse serving American fare with a Southwestern spin amid Texas-themed decor.
Address and Contact Information
Address: 6640 Edwardsville Crossing Dr, Edwardsville, IL 62025
Phone: (618) 656-8000
Website: https://www.texasroadhouse.com/locations/illinois/edwardsville?utm_source=listing&utm_medium=search
Menu Photos
Order and Reservations
Reservations: texasroadhouse.com
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Related Web Results
EDWARDSVILLE,IL – Texas Roadhouse
Texas Roadhouse | Edwardsville IL – Facebook
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Reviews
I have really never liked the atmosphere here, it’s just okay. The place clean, but it’s very loud. I will continue to eat at this location because 99.9% of the time the food is very, very good here.
Even though it was quiet, it took about 15 minutes for someone to come over and take our order. Once our server finally came, she was friendly, and we ordered a steak and a burger. The food was excellent—cooked perfectly and full of flavor.
Unfortunately, the service was disappointing. Our server never checked back on us, forgot about our table, and didn’t ask if we needed anything. Meanwhile, another table sat down after us and was helped almost immediately.
Overall, the food was great, but the service really brought the experience down.
I was really looking forward to dining at Texas Roadhouse, but unfortunately, it turned out to be a frustrating experience.
We were initially told there would be a 40-minute wait, but thankfully, we were seated earlier than expected. However, when we asked if we could switch tables because the booth was too tight, the host said she would check—only to return and abruptly inform us they would just extend the table, cutting us off mid-conversation. I was left speechless. My husband ended up awkwardly seated in the middle of the aisle, which felt unnecessary and embarrassing, especially since it was just the two of us and our son. I would have understood if we were a large group, but that wasn’t the case.
When the food arrived, it was barely hot. As someone who works in the F&B industry, I could tell it had been sitting for 10 to 15 minutes before being served. After just a couple of bites, I decided to ask for a box and cut the meal short.
This was the worst dining experience I’ve had in all my years in America. The lack of attentiveness, poor service, and lukewarm food made it truly disappointing. I hope the management takes feedback seriously and improves both customer service and food quality. Unfortunately, I wouldn’t recommend this place.
If I can only put no star/rate i would do so!