Melissa Butcher
2nd time ordering online with this location and the bowl has literally no meat, cold, and no Xtra cheese. I understand there are portions in play but I’m not paying $13 for a piece of chicken and a shred of barbacoa. It seems unless you go inside and order you might get lucky to have the bare minimum put in the bowl.
… moreSteve B
I’ve gone to this location four times now and every time I go, the staff is very calm, friendly and the food is solid. So much negativity on these reviews because of an issue on one visit. Get a life. “Staff looked at me wrong, 1 star and I’m NEVER coming back”. On top of that, the people talking about paying a house mortgage on the food here… Don’t know what you’re smoking or how you spent that much but, I get a loaded bowl with double protein and 3 tacos, comes out to like $25…sooo…
It’s literally fast food but a bit better quality. Everyone has bad days.. Stop holding everyone up to your perfection. Big yikes.
… moreMr. Inbetween
“Mystery Meat” now being served at this chipotle. How bad and how gross this experience was. This alone should be reason enough to close this place down.
… moreNevaeh Mmurrin
Prefer pick up food was cold and my bowl was missing half its topping , chicken tasted expired and my bowl wasn’t even full
… moreEJ randomstuff
I wanted to give a special shoutout to McKenna! Every time I come in, she is incredibly warm, kind, and inviting. When I was struggling to decide between a bowl or a burrito, she instantly knew how to help me by getting me a bowl with a tortilla on the side. I look forward to seeing her every time I go to this location. This girl is incredible at her job!
… moreJoshua
My wife just picked us up dinner . Worst customer service ever . Product was very old on line so she asked for fresh meat and clearly annoyed the staff by asking for it to be made . . She asked for things like extra sour cream and was clearly ignored by staff . Asked for large cheese and again ignored. For 40 some dollars for 2 bowls I expect to be treated a bit nicer and made up to standards. If you don’t like your job get a new one . Very disappointing. Do better Chipotle
… moreJulia Nichole
First visit at this chipotle and while I am thrilled to have a drive through chipotle near me, going inside was a pleasant surprise! It was clean both customer side and behind the counter towards the end of what looked like a busy day. Laura rang us out and was cleaning in between customers, and was a real delight. It’s shocking how important a simple greeting and asking about the day can be nowadays, but I think this is my new go to chipotle in North Olmsted. Thank you for hiring people like Laura. (The food isn’t too bad either for what it’s worth).
… moreNabil ALtaher
This place used to be good at the beginning when they open I paid $2.50 guac not even half a scoop I got and the portion of the food is barely there and barely any cheese and it happened in front of the manager and the manager didn’t care
… moreAmber Batteiger
Ordered delivery – it wasn’t edible. The rice was raw and crunchy ruining my bowl as well as my husband’s burrito. The last time I picked up here, they gave me the wong order entirely. 0 for 2 with this location and will avoid going forward.
… moreNick Espinosa
Went there on the afternoon 12/30. Kitchen look clean, service was great, with Chipotle usually is a hit or miss. This time was a great experience.
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