Starbucks Coffee Company

  4.3 – 409 reviews   • Coffee shop

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Come on in, stay awhile at our welcoming Starbucks coffeehouse in East Greenbush. Savor brewed coffee, tea, espresso, Cold Brew, Refreshers, and seasonal favorites, alongside quality breakfast and lunch sandwiches, wraps, egg bites, and a variety of pastries and bakery favorites. Take a moment to relax with comfortable seating and free WiFi. Explore the menu and order ahead in the Starbucks app or on our website. Plus, join Starbucks® Rewards to earn Stars toward free drinks and food, receive personalized offers, and enjoy exclusive member benefits. Since 1971, Starbucks Coffee Company has been dedicated to ethically sourcing and roasting highquality arabica coffee, bringing the Starbucks Experience to life in every cup.

Welcoming coffeehouse with handcrafted coffee, espresso & tea, plus breakfast, lunch & pastries.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dine in ✔️Take out Starbucks Coffee Company 12061

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Reviews

Kristin McClune
The rudest customer service I’ve ever experienced in a Starbucks. We ordered iced lattes, got hot ones, and the person at the window partly spilled the contents on his hand because the lid wasn’t securely on yet. They double cupped instead of using a hand sleeve. She offered no apology and the offer of napkins was an afterthought.

We paid cash and my partner told her to keep the change as a tip. Not a thank you or any acknowledgment.
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Ryan Murphy
Ordered inside. 6 people working and took 3 minutes to be acknowledged. While waiting saw bees floating around the syrup containers. My iced coffee isn’t terrible
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John Bond
I had an extremely frustrating experience with this location this morning. I placed two separate mobile orders at this store. I picked up one order without issue and informed the barista that my husband would arrive about 10 minutes later to pick up the second order on his way to work.

When he arrived, he was told the order didn’t exist, even though I had already been charged. Because he was in a rush, he had to leave without the coffee.

I called the store to request a refund and was told by an employee named Jared that they did actually have the drink, but they assumed it wasn’t his because 10 minutes had passed since the order was placed. That explanation makes no sense and shows a lack of basic order handling. Even worse, I was told they could not issue a refund, with no clear reason given.

When I asked how they planned to make it right, I was offered a “free coffee next time,” which is not helpful since I rarely visit this location. To top it off, the employee hung up on me before even taking my name.

This entire interaction was unprofessional, dismissive, and unacceptable. I paid for an order that was mishandled, denied, and never refunded. I expect better service and accountability.
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Ethan Realander
Visited this Starbucks while passing through East Greenbush and had a great experience. The store was clean and well-kept, with plenty of comfortable seating and a relaxed vibe. The baristas were friendly, efficient, and got my order just right — even with a couple of customizations. It’s clear this team is well-trained and takes pride in their work.

What stood out most was how smoothly the location handled the morning rush. Despite a line of customers, drinks came out quickly and accurately, and everyone was greeted with a smile. There’s also ample parking, which made it super convenient for a quick stop. If you’re in the area and need a solid coffee break, this Starbucks is a reliable choice.
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Jessica Coolcat
I normally don’t have a problem after I leave Starbucks for a drink but nothing worse then expecting white chocolate pepermint mocha and feeling like you just swallowed a giant dark chocolate bar cause they gave you a peppermint mocha because the worker making it didn’t even read the label that clearly said white chocolate peppermint mocha. Now I can’t even fix it at home and have to throw away a $8 drink cause they couldn’t read making it.
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Jeana Oliver
WAIT TIMES!!!!!!!!
Why is one of the newer baristas on bar doing the mobile orders during the busiest time?!? I waited 10 minutes for a drink and the barista decided to ask for help AFTER it was like 6 of us waiting for our mobile orders! The entire point of ordering via mobile is get in and get out. Mind you I came in before all of them save one, and 2 people who came in after me received their drinks before me?!? ANNOYING. I have been coming to this location for years, since Nicole was manager but she has since moved on to a different location. I may have to start going to the north Greenbush location, not sure what’s going on now
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Arthur Pelton
Great if you order in advance, that’s because they’re extremely busy, but they do a great job
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Maureen Rizzuto
Once AGAIN CLOSED by early afternoon. Note on the door closed with no explanation per usual. I lost count of how many times this has happened at this particular store. They need to get it together or turn it into a Taco Bell. So tired of the inconvenience.
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John Austin
Day after day Thanksgiving, stopped in for a coffee, 6 people behind the counter – not one took my order. So I waited and then I left. There’s a dunkin’ Donuts across the street I think I’ll go there.
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Jeff Sobel
Comfortable and friendly, atmosphere is always chill, even when busy. They do have a Clover machine, which is nice.
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