
At our Columbus, GA location, we are part of a historic seafood tradition. Captain D’s Seafood Restaurant first opened its doors back on August 15, 1969. A lot has changed since then, but our commitment to serving freshly prepared seafood at a great value has been our core mission from the beginning. Known originally as Mr. D’s Seafood and Hamburgers, Captain D’s was opened in Donelson, Tennessee. From the very start, we set out to provide quality seafood at reasonable prices, a concept that was revolutionary at the time.
Fast-food chain serving fried fish & shrimp combo meals along with gumbo & funnel cakes.
Hours
| Sunday | 10:30 AM–10 PM |
| Monday | 10:30 AM–10 PM |
| Tuesday | 10:30 AM–10 PM |
| Wednesday | 10:30 AM–10 PM |
| Thursday | 10:30 AM–10 PM |
| Friday | 10:30 AM–11 PM |
| Saturday | 10:30 AM–11 PM |
Address and Contact Information
Address: 3306 Macon Rd, Columbus, GA 31906
Phone: (706) 565-6601
Website: https://locations.captainds.com/ll/US/GA/Columbus/3306-Macon-Rd
Order and Reservations
Order: Order online
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Captain D’s at 3306 Macon Road, GA | Seafood, Fresh Fish, Affordable
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Reviews
Very unsatisfied customer who actually lives Captain Ds but had never tried this particular catfish sandwich.
Two visits ago, I drove up to the speaker and told the employee I had a question about the menu. Her immediate response was to tell me to look at the menu! My question was about a special they had very recently run, but I couldn’t see information about it. In any case, when I told her I wanted to know if they were still running the special, she replied “is it on our menu?” Extremely inappropriate and poor customer service on her part! To make matters worse, I noticed after paying that she had rung up the wrong items and over charged me by $2.74. When I told her of the issue, she made me hand back the whole bag she had handed me- which I was told was a health related violation when I worked fast food in college- and I believe proceeded to talk about me and my father through the closed window based on her gestures and repeated glances our way. When she finally gave back the bag after waiting more than ten minutes for the order to be corrected, I was still initially shorted part of the order! I asked for what was missing, and she rolled her eyes at me. After giving me the item, I asked for our refund since we had been overcharged. She proceeded to hand me $2, but since we had been overcharged by $2.74, I again asked her for the refund. She proceeded by very loudly sighing and handing me the change. I was nothing but polite and patient with her, but I cannot say the same of her. Very rude and curt with me through the whole interaction.
A few weeks later- yesterday- I went back to give this location a second chance. I was shorted once again, but I did not notice until I got home. I called to ask if I could get the rest of my order, and that manager was actually very helpful and nice. She told me to come back through, give my name, and they would give me what was shorted. Because I am sick, I asked family to pick it up for me today. The manager a few minutes ago was apparently very different from the one I spoke with yesterday, because he was very rude to my mother. Even repeatedly insinuated that she was a liar! And surprise surprise, the order my mother placed for herself still wasn’t accurate!
There’s no excuse for such poor customer service and a terrible level of order accuracy. If you want Captain Ds in Columbus, just go to Manchester or Airport Thruway.