Popeyes Louisiana Kitchen

  3.3 – 454 reviews   • Restaurant

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Swing by your local Popeyes at 7060 Cedar St and treat yourself to our awesome New Orleans-style menu. We’ve got wings in 6 delicious flavors, crispy fried chicken, perfectly seasoned chicken tenders, and our famous chicken sandwich that you’re going to love. And don’t forget about the newest addition to our lineup: Boneless Wings! Whether you need a quick lunch, a filling dinner, or a family meal, we’ve got you covered. Use our convenient drive-thru, order ahead online or on the Popeyes app for easy pickup, or get your meal delivered right to your door. We even offer catering at select locations!

Louisiana-inspired fast-food chain known for its crispy fried chicken, chicken sandwiches & fries.

✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Popeyes Louisiana Kitchen 48911

Hours

Tuesday10:30 AM–10 PM
Wednesday10:30 AM–10 PM
Thursday10:30 AM–11 PM
Friday10:30 AM–11 PM
Saturday10:30 AM–11 PM
Sunday10:30 AM–10 PM
Monday10:30 AM–10 PM

Address and Contact Information

Address: 7060 S Cedar St, Lansing, MI 48911

Phone: (989) 403-5612

Website: https://www.popeyes.com/store-locator/store/restaurant_878462

Menu Photos

Order and Reservations

Order: Order online

popeyes.com

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Reviews

Charles Taricska
Chicken was hot and juicy. Dining area very clean and they decorated for the holiday season. Restaurant is on a busy corner so be careful exiting onto cedar st or Willoughby
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Jessica P
I am absolutely disgusted with the experience I had at this Popeyes location. I **pre-ordered and PAID IN ADVANCE** for a Cajun Turkey on **11/16/2025 at 4:30 PM**, with a confirmed pickup time of **11/26/2025 at 5 PM**. I planned this weeks ahead specifically to avoid last-minute stress and to ensure my family had a complete Thanksgiving meal. This wasn’t an impulse purchase, this was a **scheduled holiday order** that Popeyes advertised, accepted, and took my payment for.

When I arrived today **the day before Thanksgiving** I was told the store was “sold out” and they “didn’t have my turkey.” No explanation. No warning. No call. No email. No apology. No effort to fix it. Nothing. Just a flat, casual “we don’t have any more.”

How is it even possible to be *sold out* of something that was already **pre-ordered** and **paid for**? What exactly was the point of the pre-order form and taking my money if you’re going to sell my turkey out from under me?

This is **completely unacceptable**. Popeyes confirmed my order, accepted my payment, and then failed to provide the product I paid for on a major holiday when finding a replacement is nearly impossible. Because of their incompetence, negligence, and lack of communication, my family’s Thanksgiving meal is now in jeopardy. Instead of spending today preparing, I am forced to run around at the last minute hoping to find whatever scraps are left at overcrowded grocery stores all because this store couldn’t manage basic inventory or honor pre-paid commitments.

What makes it worse is the absolute lack of concern from the staff. Not even a simple “Sorry.” No accountability. No attempt at a solution. Just a shrug and dismissal, like my holiday plans didn’t matter at all.

If Popeyes can’t fulfill **paid** Thanksgiving pre-orders, one of the most important meals of the year, then they shouldn’t be advertising them in the first place. This was a total failure of customer service, communication, and professionalism. I will be escalating this to corporate because this kind of service is beyond disappointing; it’s downright disrespectful.

Save yourself the stress and order your holiday meal from a business that actually honors its commitments. Popeyes clearly does not.
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bucketCP
1 Star (because 0 isn’t an option)
I ordered a Cajun turkey from this Popeyes TEN DAYS in advance for Thanksgiving pickup, thinking I was being responsible and avoiding the holiday chaos. Joke’s on me. I showed up the day before Thanksgiving receipt in hand, order confirmed, everything squared away only to be told, with a shrug, that they never had my order and they’re completely out of turkeys.
No apology. No solution. Just “we don’t have it.”
How do you take an order, take a payment, issue a receipt… and then somehow not have the turkey? Did it evaporate? Did someone misplace an entire bird? Did it get raptured?? Because apparently every Popeyes in Michigan is out, too. I called around like a man desperately searching for a lost child, only to learn there are zero turkeys left in the state.
So now I’m stuck the day before Thanksgiving fighting through grocery stores that look like they’ve been looted by a zombie horde, trying to find anything resembling a main course to go with the potatoes I already prepped.
This location absolutely ruined my Thanksgiving plans with incompetence I honestly didn’t believe was possible. If you promise a holiday meal, have the holiday meal. If you take an order, honor the order. If you mess up, at least pretend you care.
Do better. Or at the very least, don’t leave customers stranded on the biggest food day of the year.
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R R
Three pieces for five dollars I asked could I pick she says she has to pick I told her I wanted two thighs. She said it’s all random. I told her she’s picking she said OK I’ll give you two thighs. Turn around box my chicken, and decided to give me no thighs at all. Smiled at me and said I hope you have a great day. (It’s very funny, but I’ll get home and it was pissed). And I also ordered mac & cheese and this is all they gave me…… I drove away, wishing our own that restaurant just so I can fire that girl for poor customer service
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Melissa Grammatico
We’ve been there twice and both times we were shorted our sides and one additional item. I’m unsure at this point if they’re just incompetent or if this is a cost cutting messure. The food is amazing but check your food *before* you leave to ensure you have everything.
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Erin Hartmann
Order was wrong and missing items.
I worked in the food industry and it’s hard to keep up. It’s not hard to get the order right. Our younger generation is educated enough to get it right. Stop being lazy and ignorant. Everyone is tired, everyone has a battle they face. Is the food good, normally yes as long as they get it right CHECK your orders thoroughly. Stay Kind
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China
My husband and I went to this Popeyes, my husband asked if they had a dark meat special, the manager said I could get a two piece special with a breast and a wing. I repeated the question for any type of dark meat special. Then the worker somebody’s smart mouth kid shows a menu for meat only, but mixed. My husband said he’ll just get that. I pull up to the window and this kid takes the card from me and hands it back. The kid hands me the bag of chicken, saying nothing. So I said wow you can’t say thank you? He says thank you for what? I asked for the manager a Hispanic man(can’t remember his name) and explained, obviously this kid had no home training or basic etiquette. So I explained to this manager, I purchased something from this establishment and it is courteous to say thank you for spending your money with them! I could see it was a waste of time because the boy continued to get smart!!!
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Katressa Berning
I ordered thru the app. It took me 3 min to get there because i live around the corner. There was 1 car ahead of me in the drive thru. Service was okay. But my 6 piece chicken strip meal was dry and old. My fries were old and chewy! My mashed potatoes were barely warm. My 2 biscuits didnt taste like popeye biscuits. They tasted like a heavy piece of flavorless biscuit. I will not be coming back here for a while!! Very irritated and unhappy with popeyes in Holt!!
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Jeremy Mathews
Hi I want to file a formal complaint with the 7060 cedar store in holt Michigan. I sat in the drive thru for 10+ minutes at 10:20pm not being serviced. I pulled to the front pick up window and 5 different employees walk past the window looked at me and laugh at different times. One male sat in the back corner and peak at me periodically and still no one came and addressed me. It wasn’t until 10:37pm after knocking on the drive thru window did I get a man walk to the window and say oh we are closed. Your sign says open until 11, your online listing says open to 11. He proceeds to say oh that’s the other Popeyes as if I don’t see the address and the listing and the posted store hours all say 11pm. I couldn’t believe the lack of customer service and the unprofessionalism I received. I don’t typically leave negative reviews I usually don’t come back. My first experience here was excellent but the last two have been poor to say the least. You should review the last hour of closing on camera July 12th to see how your business is being cared for. There has been 9 cars come through the drive thru and the business is “closed” when it is listed as opened. 1 Additional car as I sit in my truck typing this review.
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Geoffroy Laumet
The location is wrong on Google maps.

I found it pretty pricey for a fast food. I asked to remove the mayo and they didn’t. Im not sure what I got matches my order.
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