Dairy Queen Grill & Chill

  3.6 – 466 reviews  $ • Fast food restaurant

Social Profile:

Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out Dairy Queen Grill & Chill 66839

Hours

Tuesday10 AM–9 PM
Wednesday10 AM–9 PM
Thursday10 AM–9 PM
Friday10 AM–9 PM
Saturday10 AM–9 PM
Sunday10 AM–9 PM
Monday10 AM–9 PM

Address and Contact Information

Address: 324 Cross St, Burlington, KS 66839

Phone: (620) 364-8966

Website: https://www.dairyqueen.com/en-us/locations/ks/burlington/324-cross-st/1298/?utm_source=organic&utm_campaign=yext%2F&y_source=1_ODk5NzI5Ni03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D

Order and Reservations

Order: Order online

dairyqueen.com

Photo Gallery

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Reviews

Angela Adams
Wow! The food was amazing. I got the number five burger with no cheese, add ketchup, mayo, mustard. It was the best burger I have had in 10 years. The gentleman who helped us was thorough, respectful and got every detail of our order correct. Amazing!
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Jessica
I am so sick of this place. I stopped eating here cause some guy with dirty hands took my order, and money and then proceeded to go in the back to make my food. NOPE. So, I just come here for PRE made Dilly bars and buster bars. And she gives me a box and one side is ROCK hard. SO i opened it, it had been melted and stuff was out of the package, ALL stinky, and so I asked for another box. This one was not all clumped to one side so i brought it home. Low and behold, ALL 6 of them had been melted and re frozen! In the photos you can see how yellow all that nasty stuff on the outside is compared to the WHITE ice cream in the middle. And the middle wasn’t full of ice cream. Looks to me like it melted out, soured, and refroze or something.
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Felicia Karen
If i could, i would leave zero stars. To say the service was horrible, is an understatement. The microphone was broken, so i was instructed to drive to the window to order. we sat for at least 10 minutes, before being acknowledged. I had to bang on the window and honk my horn, before anyone even noticed. One teenage girl walked by, right after i honked, and allegedly didn’t hear it. After someone finally came to the window, there wasn’t an apology, or a warm greeting. after taking our order, didn’t say anything and just held their hand out for payment. after i paid, nothing else was said. Although the food was made quickly and yummy, i am disappointed in the lack of service in the front. I am also very upset that my blizzards weren’t flipped upside down. As i was leaving, there was no “have a good night” or “thank you” or apology for the wait. I truly expected better, as i have gone to this specific location many times before, and the service was incredible.
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Callie Tinker
lady working was terrible. grouchy. locked customers in building. my order was supposed be done at 7:30 and i didn’t get it until 8:17. (the order was a butterfinger blizzard and they didn’t even flip it upside down.) i felt discriminated. people who order/arrived after I did, got their food before me.
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Sawyer Dunaway
We stopped in during a run to get water cups. We thought this may be a 30-second endeavor however, we waited 7 minutes to be acknowledged by people who looked us directly in the eyes several times. When we finally got our cups I picked mine up and I broke on contact. I got another and went to fill it up, and the water dispenser wouldn’t stop dispensing. Overall the place was terriblely maintained and run down with poor management and poor service. I didn’t even hear the words have a good day or even “enjoy”
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Wanda Smith
Stopped for a meal after a volleyball game. Horrible service. Waited about 15 minutes for our food, which was barely warm. Chicken strips tasted old and gross. The meal deal included a small sundae, which I told the kid I would get after I finished my meal. Couldn’t even eat half the meal because it just tasted off. Went to the counter to get the sundae and was told someone would get to me in 15 minutes. People were lining up behind me waiting to order. I finally got tired of waiting and just left. Won’t go to that location again. The fly strip covered in flies hanging from the ceiling was disgusting as well.
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dyllan
i found a long blonde hair in my food and ate it… the food made my arteries explode. the cashier didn’t even talk to me just put my food in the machine and gave me a receip. the food took 2 seconds but the drink took ages. before leaving a rat with wings jumped from the ceiling and dipped.
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Nathaniel Krugjohn
Fresh food, good portion sizes, friendly staff, clean tables. Much better than I thought it would be on a slow evening in a small town. We were just passing through. My wife wanted DQ. It was dead. I thought we’d get old food. But they cooked it fresh when we ordered. The fries in our chicken baskets were full and the ice cream parfaits were filled to the top of the lids. Picked any table we wanted since they were all clean. Very pleasing visit.
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Erin Shepard
Very disappointed,

Today was my LAST time ever going to this location! There were a couple of employees installing cameras, At least three in the back working, and a couple of employees doing the bare minimum (standing around talking most of the time we were there.) After we received our food I began eating my toast. I got to my second piece of toast when the person I was with told me to stop, so I looked at it and it had MOLD on the toast. Our fries were cold when received our food. After we got done eating we then got ice cream I got a blizzard that was not turned upside down and was soup-like when we received it. The other ice cream was a hot fudge sundae that did not have much fudge on it. The pictures I have attached are of the mold on the toast and the blizzard I received.
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Melissa Christopher
We stopped in on a road trip. The young boys working are super friendly and very helpful with our daughter’s food allergies. Not everyone is as helpful or as patient and it said a lot to me that these young boys were. Quick service, too. Thank you.
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