Christie Maggard
Best Chipotle I’ve been to in awhile. Kid serving me was SUPER friendly and fast! He also made the biggest burrito I’ve had at Chipotle since early 2000’s!!! Like they’re supposed to be made! Would definitely come back
… moreRoman K
Consistent, fresh, and delicious every single time. Love building my own bowl exactly how I like it. The ingredients always taste high-quality, and the staff at 5252 Detroit Rd, Sheffield, OH 44035 are usually super efficient. Guac is worth the extra charge! Highly recommend.
… moreKristina
Apparently at this location if you order online and ask for extra because maybe the bowl you got before had next to nothing in it – it’s really telling the people making your food to either go extremely light or don’t add it at all. This is 2 orders in a row where I ask for extra something and get next to absolutely nothing in my bowl.
Will not be coming back to this location – only gets worse with every order. $10 for 3 pieces of chicken small amount of rice and no cheese! Smh.
… moreBMcC
This place is so filthy. Watching the line scoop of food and slap together your meal. Instead of changing out pans, they just add to the nearly empty pan. The counter is never wiped down it’s a mess!
9 people working and nothing seems sanitized. I left without my order
… moreStephen Stockhaus
Chipotlane took an hour and a half to get my food tonight. My order was lost in their system too when I finally got to the window luckily I had it on my phone. Lunch time I have never had a problem but this is my first time ordering pickup for dinner. Never again. Much better off going inside.
… moreMissy
My 2 young daughters and I wanted to try Chipotle while visiting in Sheffield, Ohio from Detroit, MI. The young man that prepared our food was very patient with me and my littles because we were new to this and one of my girls are very picky. We did have a slight miscommunication and the manager had to refund one of my meals. Both the young man and manager were very professional and helpful throughout the whole process. We left happy customers!!! They deserve 10 stars!
… moreRonald Rivera
Rude Person greets you when you walk in tells you in a rude manner they are out of things, mind you it’s 7pm dinner time is full affect for sny restaurant. Poor management to be out at 7pm on a friday, even worse management considering this is a regular thing. my lady and i were trying to decide if we wanted to continue to pay for half ass food, then the person at the front rudely interrupted and asked “do you plan on getting anything?” 0/10 service, 0/10 management, 0/10 atmosphere.
… moreMeghan Herron
Horrible experience waited over 40 minutes to get to the front of the line, then was told they were out of guacamole. There was one person, who looked to be new taking of the food portion of the line and an other employee standing at the register with her hands in her pockets and the new employee trying to manage a full line. Poor time management and not having prep ready for s busy area. This is second time i have had a bad experience at Chipotle. Customer service needs to be a priority!!!!! Just for reference i have been a fast food manager for over 10 yrs and these issues were just the tip of the iceberg i saw going on there.
… moreTara Lynn
The girl at the pickup was lovely and nice, but unfortunately the food was mid (and there was barely any chicken in the bowl) and the chips were SO stale. It’s kind of annoying since tortilla chips are so cheap to make, just make fresh ones.
… moreAlexis Sheridan
Usually good. I mobile ordered a bowl and they didn’t put my lettuce, mild, or corn but added sour cream when I didn’t even order it. It had my name on the bowl and bag so not sure if I got the wrong order on the line or what?
Update: things have gotten progressively better since initial review so I raised a star
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