Delivery/carryout chain offering a wide range of pizzas & a variety of other dishes & sides.
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Food arrived cold, late, and the pizza boxes were smashed. The driver was rude when I pointed out that the boxes were smashed and some of boxes just looked greasy.
Delivery time quotes on the app mean nothing for this store, takes 2-3 times longer than quoted to arrive. The app changed and now selects this store for delivery instead of the Schererville location and we’ve had horrible service at the St John store. We’re done with Dominos for a while after multiple bad experience at this location.
… moreBennie Vassallo
The staff seem to have no clue what they are doing. I always order on the app ahead of time and the food is NEVER ready when it is promised. Today I waited inside and it took them 20 minutes AFTER I placed my order before they even began to make it. They also do not use the Domino’s Pizza Tracker. It’s very frustrating when you order for a specific pickup time and they make you wait inside the lobby because they haven’t even begun working on your order. Go to a different location if possible. Also, do NOT try to call. The staff intentionally ignore the phone so that they do not have to speak to customers. This place has TERRIBLE customer service.
… moreEd Stojancevich
This literally one of the worst dominos ever. I’ve tried to give this place the benefit of the doubt numerous times and it’s awful. If you order ahead, add 30 minutes to the time the app tells you. It’s never ready on time, and there is never any sense of urgency. I understand it’s “fast food” pizza but when I order it for the family and it’s never done on time, or I order it for the sitter and it’s not done on time, it’s an issue. It’s always excuses. I don’t want a free pizza, I want what I ordered by the time I’m told it’ll be done. I will never order from here again.
… moreAndrew Boogart
Ordered online and pizza showed up in a decent amount of time. That is the only reason for an extra star on the service portion. Pizza itself was meh, up until we found a hair baked into it! We like to get the bread bites, usually ok, not today. They were small and skinny, rock hard, and drowning in butter.
When I tried to call the store about the issues, literally no one answered the phone. Called three times 15 minutes apart, and same thing. On hold for 5 minutes each time before I hung up. Try to go through corporate to rectify the issue, and got a bot on text messages.
What an awful experience.
… moreMatthew Broz
Never order from this location, pick from any other dominos near here. Problem is once you place order they don’t throw it in oven for up to 30 40 min after you order. Even when not busy. the estimates on pizza tracker are off from the get go. Only accurate if they throw pizza in oven! Special shout out to cooks who trash talk about customers to coworkers when we can hear her clear as day from the front in open concept restaurant . Apparently showing up 10 min after the order estimate for carryout is too soon .
… moreArliss Lewis
3/3 times I’ve been here there’s been issues. First time I was totally ignored while my pizza sat behind the counter and I couldn’t get it for fifteen minutes.
Second time we ordered, 45 minutes pass and they didn’t even start it and weren’t even busy, so we cancelled.
Now, I get the message that it’s ready for pick up (pie pass) and when I walk in its not there, and I’m informed that it’s in the oven (there’s nothing in the oven). So I have to wait fifteen minutes more for pizza that they claimed to have already finished, probably to make their numbers look better. Seriously disappointed. Never coming back to this location.
… morePatrick Griffin
Do you want your pizza made an hour after ordering! Look no further and order here. Absolutly worst service. I show up after 30 min of ordering and am told it’s just going in the oven and will be 20 more minutes. This has been the fourth time they have done this. Only two people work at a time. clearly they can’t keep staff or manager can’t do their job. Will never order from this dump again.
… moreNoah Munchi
First off, I walk in and there’s a half eaten cheesy gordita crunch laid out at the register whilst 2 zoomers chit chat in the corner. Okay. Next, the portions were overly skimpy. Like overly. If the pizza has 5 toppings, it gets 5 full portions of each topping. Not 1 single portion of all 5 toppings divided amongst each other. On top of this, they didn’t put a lick or garlic sauce on the crust. The bbq sauce I substituted was literally non-existent, and the cheese was unnecessarily stacked when I did not, in fact, cheese it up. First time coming to this location and it will, without a doubt, be my last. Teach your staff how to properly cook a pizza. Not like they have to prep anything aside the dough.
… moreAndrea Avila
I can’t with this location. We have tried to give them a chance but they keep disappointing every time. I placed the order at noon to have my pizza ready at six but the pizza was ready at 6:30. If I wanted it ready at 6:30 I would’ve selected a pick up for 6:30.
… moreRobert Talesky
This place is a Trainwreck. Every time we order it’s wrong. Went in once and stood at the register for 15 minutes to order….employees all looked at me then went right back to talking. Delivery orders messed up every time. I wanted this place to be great it’s close and convenient but it’s one of the worst dominos I’ve ever tried.
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