

Come on in, stay awhile at our welcoming Starbucks coffeehouse in New Bern. Savor brewed coffee, tea, espresso, Cold Brew, Refreshers, and seasonal favorites, alongside quality breakfast and lunch sandwiches, wraps, egg bites, and a variety of pastries and bakery favorites. Take a moment to relax with comfortable seating and free WiFi. Explore the menu and order ahead in the Starbucks app or on our website. Plus, join Starbucks® Rewards to earn Stars toward free drinks and food, receive personalized offers, and enjoy exclusive member benefits. Since 1971, Starbucks Coffee Company has been dedicated to ethically sourcing and roasting highquality arabica coffee, bringing the Starbucks Experience to life in every cup.
Welcoming coffeehouse with handcrafted coffee, espresso & tea, plus breakfast, lunch & pastries.
Address and Contact Information
Address: 3182 Dr. M.L.K. Jr Blvd, New Bern, NC 28562
Phone: (252) 775-8605
Website: https://www.starbucks.com/store-locator/store/1013009/
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Order and Reservations
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Reviews
For context, earlier in life I managed a coffee shop for years. This is not coming from someone who doesn’t know their way around an espresso machine.
When pulling into the drive-thru, we ended up waiting in the middle of the road for a solid 10 to 15 minutes before we could even enter the parking lot. The line itself was not particularly long. The issue is that the property owner refuses to add traffic cones or redesign the layout in any meaningful way. This poor planning is only the opening act.
My son said “Why are we even going to Starbucks?” In hindsight an excellent question and foreshadowing I should have listened to, considering we regularly go elsewhere for caffeinated beverages.
Once I finally reach the menu board, I order two large hot chai teas and a small iced macchiato with oat milk. What they ring in is an iced caramel macchiato. I explain, politely, that I am allergic to sugar and just need a plain macchiato, as originally ordered.
I am then told they are not even sure they have a button for that.
This is wild to me. A macchiato is the drink. Caramel is a flavor modifier. In what universe is caramel more fundamental than the drink itself? Worst case scenario, leave the known button and do a write-in. Anything to make this ordeal move forward.
At this point, I have already been trapped in this drive-thru for about 30 minutes.
They confer. They tap. They collaborate. Eventually they ring in something that appears to be a macchiato, though it includes a mysterious modifying word that has absolutely nothing to do with my order. Then they ask me how many shots I want in it.
A macchiato is literally a latte with an extra shot, unmixed. This is not obscure lore. This is Coffee 101. They should know how many shots come in a small, medium, or large, probably by heart.
I ask if they are charging me for a macchiato. They confirm that they are. Fantastic. Conceptually we are aligned, if nowhere else. I cautiously ask for two shots, as a small, should come with two.
Another ten minutes pass before I reach the window, where I am handed what looks like a double shot glass sized cup. By now I have spent longer here than I would have at any other coffee shop in town three or four times over, and it cost me double the price. I mention my concerns and leave.
As I drive away, holding what is clearly not iced and certainly not a macchiato, I take a sip of one of the most vile liquid concoctions I have put into my body in the past five plus years.
It tastes like someone scraped the burnt remains out of an espresso machine at closing time, shoved them into a press cup, and ran lukewarm water over them. I open the lid to behold what I can only assume are two leftover espresso shots from yesterday, briefly introduced to oat milk via proximity alone. Perhaps an employee simply whispered the words “oat milk” to the espresso as it brewed inside a never-cleaned, turn-of-the-century machine.
It tastes like sadness. The flavor lingered longer than a bad apology you replay in your head at 3 a.m.
Attached is a photo of the drink minus the two small sips I took before having to throw it away. It was, in fact, full of grounds and entirely devoid of anything enjoyable beyond the vague promise of caffeine.
-5/5 stars.
A miserable experience with a luxury price tag, served by underpaid and undervalued employees in a lackluster location. Hopefully nothing ever forces me to return to this hut peddling tepid sadness, overseen by individuals who refuse to train baristas about… coffee.
The counter where you get cream, napkins and etc was not stocked. This is why I had to go ask an employee for cream. Better customer service and attention to detail when supplies are out. Coffee was hot and was tasty.