Christian Danos
This location never fails to surprise. Ordered through mobile app. Checked in 6min later. Only to wait 10min. Just for 1 large drink. I had to call, and they made me a new one. 16min for 1 large drink is unacceptable anywhere. Unfortunately it happens here frequently. Poor management and hiring practices.
… moreLauren Lister
If I could give negative stars I would. This place is absolute trash. Every single visit is the same slow beyond belief service disgusting food and employees who clearly do not care. It is a complete waste of time and money. We already have limited food options around here and this place somehow manages to make the situation even worse. They need to shut it down immediately and replace it with something that actually deserves to be here. Don’t waste your time or money on this disgusting establishment.
… moreAPC
My fries were not edible. They were hard and overcooked or just old.
The chicken sandwich was soggy and looked like it has been sitting a while. My first and last time eating at sonic.
… moreMiss Jackson
This sonic is seemly going down hill. There are only maybe 10 stalls to park and order. While I was there the drive through line was so backed up it was taking them forever to get the orders out. I waited almost 15 minutes for a chicken wrap and 4 cheese sticks.
… moreMichelle Robichaux
Ordered a drink and the cup was barely filled half way. Stayed on the phone on hold for over 11 minutes listening to employees curse and try to explain why multiple orders were made incorrectly. The lady came back on the phone and told me I’d have to go back to Sonic in order to cancel the drink off of my order. I told her Sonic is out of my way and then she hung up on me. Very unprofessional behavior! This was not our 1st bad experience at Sonic, but it will be our last!
… moreCaine Wolford
Wanted a banana shake waited 40mins and still nobody took my order with only one customer ahead of me. Really sad nobody cares about true customer service
… moreJennifer Parks
Horrible. Ever since new management signs went up things went downhill FAST. There are afternoons hours before they close they turn off app ordering. We even went by and no one answered the speaker but we saw people inside and there were cars there. This has happened multiple times recently. Then getting all of your food is almost impossible. Every single time we get a pretzel or cheese sticks that come with the sauce. It’s never there. But trying to get their attention to get it is impossible. This isn’t a one off thing it’s every single time. Last time I went two workers were sitting by the door inside vaping while I waited over 30 minutes for my food. All while one girl ran around. My toddlers could do better frankly.
… moreEmme Hum
Gave the dude my card to pay and he literally forgot to bring it back. I had to go get it, only get a star for being polite but this place always takes forever
… moreDillan Massey
Worst sonic ever!!! Waited 30 minutes just for my food. I thought maybe it was just a busy day, but came back another day and it took another 30 minutes! Here is a picture of me waiting, had a whole other 30 minutes just to write this review and take this picture.
P.S. give the guy that mumbles rap songs a raise, he got good vocals.
… moreRobin
Updating another horrible experience at this place. Went to a stall and after all the drive thru people went even though 2 of them weren’t there when I got there then they get on the speaker and asked what I wanted then ghosted me. I couldn’t even pay for my order because they never completed my order. I was there 15 minutes for 2 shakes and when she finally brought the shakes out they were over filled and melting. Got ice cream all over my car inside and on my door. I refused them and asked for my card back and she didn’t want to give it back to me so I grabbed her tray to get it and she pulled it away. Finally she gave my card and I left. No worries I won’t be back to this God forsaken sonic. Never dealt with such incompetence in my life.
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