Wally Hasslinger
I’ve been here before and was remiss in not writing a review sooner to acknowledge the great staff and environment of this Starbucks.
Clumsy me dropped my drink and the district manager was actually there and he promptly helped me and the team was already in action making a new drink which they did of their own accord. Just a very nice gesture that they didn’t have to do but going above and beyond is a hallmark of this store.
The team is very helpful, great at recommending new drinks and they keep the cafe in pristine condition.
… moreChristopher Raphael
well me an my wife come here EVERY DAY OF THE WEEK an my drink is never ever made the same an when ever we say anything we get a bad attitude just for asking for extra flavor or whatever it is we are asking for…. I mean we spend over 100 dollars a week an we shouldn’t be having this problem.. anyway we are just gonna have to drive a lil bit farther down the road to the next starbucks an if it happens again we will be spending our money at another coffee shop…….UNREAL SO ADDING TO POST …IT JUST KEEPS HAPPENING THE PEOPLE THERE CAN NOT OBVIOUSLY READ VERY WELL BECAUSE WHEN I ASK FOR EXTRA CARAMEL IN MY DRINK THEY CAN NEVER EVER READ THE SIDE OF CUP I SPEND TO MUCH MONEY IN HERE FOR THIS TO KEEP HAPPENING AN THEN IF I ASK OR SAY SOMETHING ABOUT NO EXTRA CARAMEL THEY GIVE ME AN ATTITUDE LIKE GOD FOR BID I GET WHAT I WANT AN WHAT I PAY FOR I’M OBVIOUSLY GONNA HAVE TO FIND ANOTHER SHOP.NTHIS PLACE IS GARBAGE
… moreMichael Martin
I’ve been getting the same drink at this Starbucks 3 to 5 days a week for about 2 years. There are changes to the crew every so often, as one would expect, but every employee that I’ve interacted with has been friendly. Service is very consistent, which I greatly appreciate in my morning routine.
… moreJo King
Sienna was amazing at the drive thru an did everything to accommodate me. I wasn’t in the best of moods I would say even a little irritated until her customers service changed my moos. Thank you so much
… moreAnthony Lee (Tony Lee)
I’m going to say one word: Consistency! Every time I have visited this Starbucks, I have left with a smile and a pep in my step. My “go to” Starbucks is in University Place because I reside there and the service is above and beyond. But, whenever they do not have my favorite beverage or drink, the 74th Lakewood Starbucks always come through! I have witnessed some very rude and obnoxious customers at their drive through and in the store. But the staff’s behavior, attitude, and professionalism has been unspeakably impressive! I always make sure I tip at an amount that will not short change the entire shift because they absolutely deserve it. Currently, my University Place Starbucks is undergoing renovations until early August. But rest assured, I will continue to visit this store until then, and afterwards. Great job, and THANK YOU, for your dedication to quality service!
… moreCarin McNeil
All the Baristas are so nice and friendly here! They always get my orders right! Got a Trenta Strawberry Acia Refresher and Grilled Cheese. The drive through can get a little backed up but they are good at getting through it in a timely manner and customers follow the zipper rule.
… moreErica A
I’ve had a couple of not so great experiences at this Starbucks but this one takes the cake. I got 4 drinks and as they handed me two waters I put them in my cars cup holder and then I asked if I could get a cup holder from them because I have a lot of drinks and not enough room in my car so I get it and put it in my passenger seat and it’s soaked when I get home. Then when I get inside I see that not only cracked they tried to cover it with the sticker and it was definitely intentional because 2 of our drinks was like that. Which also explains why they didn’t try to give me a cup holder in the beginning because one was already kind of wet when they handed it to me.
… moreAlexandra Pancho
Absolutely rude and have no empathy. First of all, today on FATHERS DAY, the lady spilled the drink all over our car. Not only did she give a new drink, a discount, or anything, but she didn’t even say sorry. She gave the same drink she spilled and just gave us napkins to wipe the car and never even said sorry. Mostly so disrespectful since it was my dad’s car and she did not say sorry at ALL. We did not come to Starbucks to be disrespected mostly on an important holiday of respect. I am never going here ever again the staff is absolutely horrible and disgusting.
… moreCarin G McNeil
Starbucks is great! I always get a Trenta strawberry acia refresher and sometimes get a fruit and cheese protein box. I would recommend Starbucks to everyone and will visit any and all of them!!
… moreBonnie West
The coffee and cookie was fine, as usual for Starbucks, but the music was way too loud for casual conversation, and the seating is limited—seven small tables with two chairs each, and a wall booth seating area with two small tables and two chairs. No privacy to talk.
Parking can be limited, shared with other stores. A friend and I were meeting halfway between our homes, having chosen a Starbucks location for its coffee familiarity to us. We won’t use this location again.
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