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✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery
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Potbelly is the home of legendary hot, oven-toasted sandwiches. Try our signature: A Wreck®. Plus, fresh-made salads, hearty soups, hand-dipped shakes, and cookies baked fresh daily. With a fun, welcoming atmosphere, Potbelly is the best lunch spot in all the galaxies (sorry aliens, but it’s true). Also offered: pickup, delivery, dine-in, and catering.
Retro-style counter-serve chain known for made-to-order toasted sandwiches, salads & baked goods.
Address and Contact Information
Address: 19122 Beardslee Blvd Suite 207, Bothell, WA 98011
Phone: (425) 419-5576
Website: https://www.potbelly.com/?olonwp=JjBtp_vMLk25gkYh_bnoiQ
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Bothell – Potbelly
Bothell. ClosedOpens 10:00am. 19122 Beardslee Boulevard Bothell, WA 98011 · (425) 419-5576. In-Shop Pick Up. Hours. Shop Hours. Sun: 10:00am – 08:00pm; Mon: 10: …
Potbelly
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Potbelly – 19122 Beardslee Blvd, Bothell, WA, 98011 – MapQuest
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Reviews
Karan Patel
We ordered sandwiches to go and found a hair embedded in one of them after getting home (see photo). This completely ruined the meal.
Food hygiene is the bare minimum expectation, and this was a serious miss. Because it was a takeout order, we couldn’t catch it in time or have it remade on the spot.
Very disappointing experience. I hope management takes cleanliness and food handling more seriously.
… moreFood hygiene is the bare minimum expectation, and this was a serious miss. Because it was a takeout order, we couldn’t catch it in time or have it remade on the spot.
Very disappointing experience. I hope management takes cleanliness and food handling more seriously.
Construction Consulting
Very delicious, fresh ingredients. Far superior to Subway but also much more expensive. A sandwich, bowl of soup, two waters and a cookie cost me almost fifty bucks. I’m very satisfied with the flavors and consistency throughout the sandwich. The chicken pot pie soup comes with fresh pie crust toppings, as it should, but I’ve never had it before and that was a cherry on top. The sugar cookie is just too sweet, but it’s hard to find cookies in America that aren’t sweet. Great staff, clean restrooms, clean dining room. I highly recommend.
… moreJonathan Cassis
Very spacious and interesting/fun art to look at, workers were a little out of it, but a vibe nonetheless. Safety inspection rating “good” which is mid and had me second guessing but I ultimately gave it a chance (which I did NOT regret) I got the BLTA (Bacon, Lettuce, Tomato, Avocado) which was phenomenal, fresh ingredients, perfectly toasted bread, excellent sauce recommendation (garlic aioli) from the sandwich wizard. If I was more local I would hit this spot up very very often. Big Jersey Mikes fan and I would go here over them, 11/10.
… moreRichie Simpson
I don’t think there is ANYTHING negative to say about this location!
The food? Amazing
The service? Amazing
The price? Very fair.
I’ve tried quite a few of their sammiches and have never been disappointed.
Tuna, Italian, and any of the others have always been perfect.
Get the heat with their hot peppers added…always a perfect addition for us who like heat.
Mac and Cheese…just as good.
Chili brought me back to Hawaii with Zippy’s…which is a huge compliment with me.
Want a pickle? They got those too…and they quarter them.
Cookies? Sure…they’re great too!
Huge shout out to Samantha who was friendly on the phone regarding a mistake I had made…so glad I have this location nearby.
Additional tip…order from their app. You can customize more than you can through one of those food delivery apps.
… moreThe food? Amazing
The service? Amazing
The price? Very fair.
I’ve tried quite a few of their sammiches and have never been disappointed.
Tuna, Italian, and any of the others have always been perfect.
Get the heat with their hot peppers added…always a perfect addition for us who like heat.
Mac and Cheese…just as good.
Chili brought me back to Hawaii with Zippy’s…which is a huge compliment with me.
Want a pickle? They got those too…and they quarter them.
Cookies? Sure…they’re great too!
Huge shout out to Samantha who was friendly on the phone regarding a mistake I had made…so glad I have this location nearby.
Additional tip…order from their app. You can customize more than you can through one of those food delivery apps.
Emily Jones-Blachowicz
Bad experiences outweigh the taste. We like the sandwiches here – but a few bad experiences where we’ve lost money and had the wrong items make it difficult to go back.
One time we ordered delivery, which the store didn’t confirm, so after waiting and waiting, I called, and then wound up just driving to the store myself to get the food. We asked that the delivery fee be reversed and I had multiple calls about it, they said they would make it right – I never got a refund and they never called to follow up, apparently they forgot about me. Management is hard to get a hold of, and they’re the only ones that could authorize a refund.
Today, we had placed an order, didn’t receive a bag of chips, didn’t receive a dream bar, and received the wrong cookie. Granted, these are relatively small issues, but annoying because it appears to be a pattern (and I was really looking forward to that brownie cookie)
… moreOne time we ordered delivery, which the store didn’t confirm, so after waiting and waiting, I called, and then wound up just driving to the store myself to get the food. We asked that the delivery fee be reversed and I had multiple calls about it, they said they would make it right – I never got a refund and they never called to follow up, apparently they forgot about me. Management is hard to get a hold of, and they’re the only ones that could authorize a refund.
Today, we had placed an order, didn’t receive a bag of chips, didn’t receive a dream bar, and received the wrong cookie. Granted, these are relatively small issues, but annoying because it appears to be a pattern (and I was really looking forward to that brownie cookie)
Chole Hernandez
Went to Potbelly for the first time since my coworkers always talk about it, and I see it every time I drive by—so I finally decided to give it a try. I placed my order ahead of time, and it was supposed to be ready a little after noon. We arrived about five minutes early, and the restaurant was packed. There were only about three employees working—two making sandwiches and taking orders, and one juggling packing orders and working the register.
The pickup area was crowded with people waiting for DoorDash and online orders. We weren’t really greeted when we arrived—usually, someone acknowledges you or asks for your name, but that didn’t happen. We were just standing there waiting, unsure if we should walk up or wait to be called. I even asked another customer if they call out names for pickup, and she said she wasn’t sure.
After waiting about 25 minutes past the pickup time, we finally got our order. We had two drinks—one bottled and one fountain strawberry passionfruit lemonade. I checked the bag and noticed one drink was missing, so we waited another few minutes to ask someone about it. When I told the worker we didn’t get our drinks, instead of checking or asking what we ordered, she said very snarkily, “It’s already in the bag.” I explained that my friend’s Coke was in the bag, when we looked in her bag at that moment but I had a fountain drink. She looked surprised, grabbed a cup for me, and quickly said, “Have a good day.”
I understand being under pressure—I’ve worked in the food industry too—but there’s no reason to treat customers that way.
Overall, the food wasn’t bad, just not memorable enough for me to return to that location. The flavor didn’t stand out, and the service experience made it less enjoyable. If I try Potbelly again, I’ll probably order delivery or go at a less busy time.
… moreThe pickup area was crowded with people waiting for DoorDash and online orders. We weren’t really greeted when we arrived—usually, someone acknowledges you or asks for your name, but that didn’t happen. We were just standing there waiting, unsure if we should walk up or wait to be called. I even asked another customer if they call out names for pickup, and she said she wasn’t sure.
After waiting about 25 minutes past the pickup time, we finally got our order. We had two drinks—one bottled and one fountain strawberry passionfruit lemonade. I checked the bag and noticed one drink was missing, so we waited another few minutes to ask someone about it. When I told the worker we didn’t get our drinks, instead of checking or asking what we ordered, she said very snarkily, “It’s already in the bag.” I explained that my friend’s Coke was in the bag, when we looked in her bag at that moment but I had a fountain drink. She looked surprised, grabbed a cup for me, and quickly said, “Have a good day.”
I understand being under pressure—I’ve worked in the food industry too—but there’s no reason to treat customers that way.
Overall, the food wasn’t bad, just not memorable enough for me to return to that location. The flavor didn’t stand out, and the service experience made it less enjoyable. If I try Potbelly again, I’ll probably order delivery or go at a less busy time.
Ian Grant
This has to be the worst run restaurant I’ve ever been to. The food is good, I enjoy the sandwich I get regularly, but… if this place gets a catering order, they’ll just stop taking dine in customers. Today after waiting for 10 minutes, they just decided, sorry, can’t take your order. THIS IS THE THIRD TIME THIS HAS HAPPENED. They’re always understaffed and the whole system is clearly bottlenecked with Door Dash and catering just kills the whole thing. Hate to say it because I like the food, but it’s just not worth your time until whoever runs this place (clearly no manager on site) stops cheaping out and gets some real staff in there.
Also: If you do place a Door Dash order and they arbitrarily decide “we’re not taking orders anymore” then good luck getting a refund.
… moreAlso: If you do place a Door Dash order and they arbitrarily decide “we’re not taking orders anymore” then good luck getting a refund.
DCT Duncan
The food is delicious, I really enjoy ordering from here. BUT they always forget at least something, whether its the dressing for salads, chips, cookies or even an entire sandwich, its always something! And their delivery is TERRIBLE! Always late! Up to 45 min late! I tried going and picking up, same thing, they forgot an entire order! Always double check your order before leaving and don’t be on a time frame if you need it delivered.
… moreTroy Anderson
Walked into this completely open business and stood at the counter to order with no one else ahead or behind me. I was told after waiting some time that they “are not taking in-person orders (Tuesday @ 11:30 a.m.),” despite the 4-5 employees working behind the counter. They will never take any orders from me in the future, and you should consider getting a sandwich elsewhere, too.
… moreChris Parsons
Would give this place 0 stars if possible. They are completely understaffed and swamped by online orders. Last two times I’ve had to cancel my order there because I’ve waited more than 20 mins past the time they have said it was supposed to be ready. Stay away until they get new management and more staff. Completely ridiculous!!!
… more