Jacob Austin
Don’t expect to be greeted or acknowledged when you walk in… For a location that supposedly specializes in online orders they’re definitely don’t seem to care. I ordered two chicken quesadillas. Neither was cut, I paid extra to get them “Grilled” but they were floppy as hell, and one of them was literally half empty. Also, I didn’t get the churro 3pk and I know I SHOULD have checked more thoroughly but I feel as if I did, I would have been ignored for an additional 5 minutes. This wasn’t 1am or any kind of rush. It was 8:30, and mine was the only order waiting for pickup…
… moreTiffany Sipin
Haven’t been to a Taco Bell in literally forever because freedom parkway is always miserable. Decided to try the new one. Decided to try chicken tenders obviously should’ve known better. The flavor may not have been terrible if hadn’t been cooked to the texture of a bone. The one didn’t even have breading on it and it wasn’t just broken off in the box so it had to have been put in that way. So I tried to bite into one that had breading on it and I almost broke my jaw. I know im the idiot for getting chicken tenders at a Taco Bell but the last time I had Taco Bell I got really sick so I figured this was a safe way to go back into trusting the bell again.
… moreJordana Elias
That AI system they have messes up my order every single time and then when I pull up to the window the workers have the audacity to get angry when I try to correct them with my order saying “that’s not what she got” (speaking about the ai), yeahhh I get that’s not what a robot understood so it’s your job to fix the issue without giving attitude. Worst Taco Bell ever
… moreAdrian Rojas
So I was there a couple weeks ago and I had placed a mobile order for drive thru and I waited for about 10-15 minutes at the window. After waiting I finally got my food and when I looked at the bag I was that they have gave me a few coupons for a free taco but when I was looking at them I noticed that they were expired so I went today to see if they will still redeem them because they were the ones that gave it to me. Load and behold they didn’t the manager didn’t even want to do anything. So like what’s the point of giving me expired coupons if they don’t want to redeem it. As a manager you should be able to find a solution for your mistakes for giving out expired coupons.
… moreDerek Mills
I will not be returning to this location. Right off the bat your met with automated order taking just to sit in line for 20 minutes when there’s only one car ahead of you. Then you get the food that they somehow managed to make the supiest burrito I’ve ever seen. A beef and been burrito with literally no beef and my fiesta patatos were raw. Thumbs down all the way around I do not recommend eating at this establishment
… moreRay Norman
The food? It’s Taco Bell. The service definitely needs improvement, I waited 15 minutes just to finally be acknowledged, two people walked by and didn’t say one time, “someone needs help up front” or anything to let them know I was there. It wasn’t busy at all one car in drive thru, only me in lobby. The atmosphere was very nice, no obnoxious music blaring in the lobby, no trash anywhere and the lobby was very clean. Now back to food. Why is it that only at this Taco Bell they can’t seem to get my order right. I ordered the Doritos Loco Taco combo with a bean burrito, I got regular tacos and a five layer burrito. WHAT IS WRONG WITH THIS PICTURE?
… moreNayi Brijal
I went there with my baby I order 7 dollar luxebox. I am vegetarian I get everything veggies. When I open my crunchy tostada inside I saw bugs coming. I run so that guy he say sorry .then he ask my what to do .I feel frustrated bcoz early I order fries and fries also too much hard not even fresh so I just get money back .then ask you guys not give any free coupon or anything. She say sorry we don’t have.i really don’t like it. Me my baby so hungry but we didn’t eat much.and unhappy with tacobell
… moreD M
A total of 32 sauces, we used some. I measured thestack of napkins at 1.55 inches compressed,measured with a digital caliper. We ordered five items. All of which were cold and if it had a hard shell it was smashed into multiple pieces. This is worse service than the previous location.
… moreTaylor Ledworowski
I went late one day to this location and I’ve never felt more like living mas than after meeting the staff here. They were so nice and patient even though I had a pretty big order with lots of customizations. They made sure that everything was correct and made me feel welcome with smiles. Sheri was so sweet and Vicky was very efficient, making sure my order got to me as quickly as possible. My food was hot and delicious and correct. I 100% recommend this location to anyone who wants to live mas.
… moreBobby Hicks
Giving it a 1 star is too generous but I couldn’t go lower. I sent my daughter to get an order and half of it was missing. The other half was old and disgusting. My dogs wouldn’t even eat it. The people that manage this place should be fired immediately and the ones that put that crap in bags should be embarrassed. Have a little self respect in what you do. The job isn’t that difficult
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