KFC

  3.9 – 575 reviews   • Chicken restaurant

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Visit your local KFC® at 1207 Bragg Boulevard for the world’s best fried chicken—hand-breaded and freshly prepared! With convenient dine-in, drive-thru, and delivery options, we make it easy for you to enjoy your favorite KFC® menu items, including chicken nuggets (regular & saucy), chicken tenders, chicken sandwiches (regular & spicy), chicken bowls, family meals, and more. Stop by or place an order for delivery via our website or app!

Restaurant chain known for its buckets of fried chicken, plus combo meals & sides.

✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery KFC 28301

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kfc.com

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Reviews

Driver-Mod
Attention owner / management.

I bring an elderly friend into this store a few times a week to eat in during the evening. His choice, not mine. Suppose a dipping sauce or side item is missing from the tray left on the counter. It can then take 10-15 minutes to get the item they “forgot”. You call out, wave to the employees…feel like you are bothering them. Sometimes they’ll hold up a finger as in just a minute. And then they just serve the drive-thru customers instead.

Can anything be done about this? My friend has been going to this location for many years and is about 80. But we may have to stop going to KFC. Your food gets cold if you have to get the missing items as well. Since dine-in is almost completely ignored. So then once you get the missing bread or sauce etc you then feel like you should return the order to have it remade. If this happens again I will demand the entire large order is replaced. I feel like I’d need to bring a bullhorn to ask for service up front as the kitchen area is loud and some of the people are 15-25 feet away. If I do so, I will certainly video tape the terrible service at the Bragg KFC.

Does KFC corporate realize this, or the store owner? I do not want to stress out my friend, but I would have ditched this place long ago. But as noted I am trying to help the guy out, he is isolated and it is good for him to get out of his house and go to a familiar place. I have already had the talk with him that we may have to go somewhere else. If we have to leave the store irritated yet again I will not bring him there any longer.

I included an older picture from a news article.

Here is a new PIC…their Food Inspector rating is poor. They cannot wash up or wash the equipment properly. The chicken is undated (means they sell expired meat). And the Soda machines nozzles are dirty. Maybe they just mopped…since the inspector missed the water to either side of the soda machine. My friend almost slipped on that recently.

UPDATE 2-19-26: Very aggressive homeless person bothering customers..arguing with a customers as my elderly friend and I ate in. Staff does nothing. Panhandler remains and later starts bothering us. I run him off. He argues with me wanting scraps from our dinner. I say no and throw them out. When I went to staff who was outside the kitchen they said they would tell management. I go back to my friend who said he was afraid so he gave the person 4.50 when I had left him to contact store staff. I told the guy something like leave us alone and we left. He then went thru four garbage can in the store as staff did nothing. Can KFC please either fix dine-in or close the doors. Thank you.

Photo uploaded showing the very aggressive homeless guy going thru the trash as staff does nothing.

Who runs this store?
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Kimberly McAllister
This was my first time stopping at this KFC. I was picking up something quick to eat on the way home because I had an engagement to go to and it would save me time. I ordered the chicken little meal and the tenders were old and dry, the bun was dry and the fries taste like old chicken grease nothing was hot or fresh except the apple pies but they were too sweet. I was really disappointed because I thought at 4pm the food would be hot because people were getting off work. I just couldn’t eat it even the Pepsi wasn’t good. I will never go back. I wasted $9.00 smh!!
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Wade O
This is a regular go to spot for lunch. The lady working the counter during lunch service is incredibly friendly and does a great job. The food is always prepared in a timely manner and cooked appropriately. You get appropriate portions at a reasonable price and do not feel cheated. Do not hesitate to give this place a try!
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Ebonye Gary
The service was so good i wasn’t mad about my wrap lacking filling. but it was tasty and the wings were on point.
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Isabella Multidor
They get one star from me . They never answer the phone. Two orders one hour apart. And they tell my driver that the other was picked up an hour again. Two orders one with a drink one without a drink. Two completely different order numbers . Im seriously wondering if something is wrong with them . Two completely different order two completely different order number and these people told my driver it’s the same order .
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Matthew Madewell
Love this location.. right down the street from my work. Quite a few employees know me by name already.. they always so cheerful. Definitely pass the vibe check.. amd if the vibe is good.. usally everything else follows.. clean, friendly, fast service.. Thank you..
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Travis Morgan
Another awful experience. Ordered the liver meal just for them not to be cooked all the way. My brother’s was the same way. This is the last time I eat here.
Awful experience. The person working the register today has a horrible attitude and was very argumentative. I asked for a big box and she rang it up she said 2 piece and that’s when I politely told her I wanted the 3 piece. Her irritation immediately showed and finished rushing through the order. My plate came up and I stood there a couple minutes waiting for my cup and to inform them I wanted extra crispy. The cashier instantly said I know I asked him. The only thing she asked was about the sides. I usually do the drive through, but with customer service like this I don’t think I will be back to this location. Food was delicious.
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Barbara Graham
I’m new to NC and I order door dash some time when I don’t feel.like cooking. The first time I order from this KFC I was short pieces of chicken. I made a complaint. This time my second time ordering they sent me small old pieces of chicken thighs. This don’t make sense to me . This chicken was recook , small , dry and old look at it.
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Bro. Stokes
Those chicken strips were delicious. Seasoned perfectly. Also, the fries were fresh, hot, and so tasty. Lastly, the young Man who was working the drive thru that day was very courteous, attentive, and on point with asking all the right questions.
When I get back to Fayetteville I definitely will be visiting again.
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hskshhsyuj Morrison
Management was on the line making orders and allowed for this to be served. Then had to get into it with the cashier because she claimed they didn’t serve mashed potatoes with their pot pie when it’s on the menu wish I could give no stars
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