Gary Eddy
1st off they have a call center, who knows where. 2nd the phone rep, probably just working from home had me waiting over 5 minutes to place my order because she claimed her computer was slow. I ended up hanging up and calling back. And lastly, what a horrible pizza. Not to mention the false advertising of the big New Yorker. It’s just a cheaply made 14″ cut into 6 pieces instead of 8.
… moreYULIANA QUINTERO
The attention was excellent and personalized, its owner is very attentive and kind
My daughter was happy to receive her heart-shaped pizza with peperoni
Thank you very much!
… moreRami
The pizza hut itself is well nothing really that special, no offense, it’s a pizza hut. However it is marginally superior to Domino’s this specific little store though is a superior to others I’ve been to around cape coral, their food is always better than the other huts and their employees are amazing. An employee by the name of susana comes to mind, they were the cashier every time I went to get pizza, their smile was incredibly friendly and their attitude very welcoming. They were dilligent in their work and at least for me has not made a single mistake when creating my order. Great props to that girl.
… moreLydia Keene
We have ordered for years from this location. I don’t know if management has changed or what-but the past few orders have been wrong. One order we were sent the wrong wings-no worries-things happen. Called the store and guy was super nice. Said my account would be credited. Never was. This evening we go to pick up our order, get it home and it’s wrong. Ordered sausage and mushroom; half the pizza was to have onion, green peppers, and black olives. Not only is there no sausage-there’s jalapeños on it. Ok-call store and all they can do is credit my PIZZA HUT account or remake. No option to credit my credit card. The fact they failed to credit my account previously for wings didn’t give me a trusting feeling they’d actually follow through and credit my account and the mere fact I can’t get my original form of payment back is so wrong. Manager wouldn’t even talk to me. So here I am-writing a review with my wrong pizza going in the trash. Y’all need to figure out what’s going on in your store and get priorities straight and for the love of God-GET BETTER CUSTOMER SERVICE!! If I ever have to buy chain store garbage pizza again-I will drive clear across town to avoid this location!!
… moreWL
Hello Pizza Hut, not to all only limited to a certain location. I had a wonderful experience talking to Erica today when I placed my order, she was very polite and attentive, if she never mentioned that she was new there I would’ve never known. Erica is very knowledgeable and helpful she answered all my questions and my order was placed with no problem unlike unlike my horrible experience with dominoes oof off Andalusia in cape coral no shade but it’s the truth. Thank you so much.
… moreSPARKxTHExBLUNT
Erica was the absolute best, she has really made my night with her great personality and outstanding attitude. I wish her nothing but the best. Highly recommended.
… moreAngelo Shing
Good service in a timely manner got my hunger under control ! That $7 deal they have is a life saver !
… moreHeather Moore
I absolutely loved Angela at this store!!!! She made the experience perfect!!! So many people never give great customer service but she was one of the few that did. We will definitely be back!
Thank you, Angela!
… moreWayne Beekman
First time I visited this Pizza Hut. I love the Flatz pizza and it was delicious. Ordering was very easy and Alicia had taken my order. She was very polite and efficient in taking my order. It was a pleasure visiting this location and will return again in the future. Thanks Alicia and Pizza Hut for a great experience.
… moreMary Decaussin
The pizza hut on NE Pine Island Road, Cape Coral. The food came and it was very good. No complaints. We want to thank a girl named Erica who went above and beyond with extra sauce on our pizza. Thank you Erica we appreciated it.
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