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At Papa Johns Pizza in Atlanta, GA, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it’s our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Atlanta pizza for any occasion. Call us for pizza delivery in Atlanta or stop by 590 CASCADE AVENUE SW for carryout to order the best pizza in Atlanta, along with breadsticks, wings, and more!
Pizza take-out & delivery chain offering classic & specialty pizzas, plus wings, sides & desserts.
Hours
| Sunday | 10 AM–12 AM |
| Monday | 10 AM–12 AM |
| Tuesday | 10 AM–12 AM |
| Wednesday | 10 AM–12 AM |
| Thursday | 10 AM–12 AM |
| Friday | 10 AM–1 AM |
| Saturday | 10 AM–1 AM |
Address and Contact Information
Address: 590 Cascade Ave SW Suite 3, Atlanta, GA 30310
Phone: (678) 500-7400
Menu Photos
Order and Reservations
Order: Order online
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papa johns stores in atlanta, ga
PAPA JOHNS STORES IN ATLANTA, GA · Roswell Road Northeast · State Street Nw · Peachtree Road · Cascade Avenue Sw · Defoors Ferry Rd Nw · Piedmont Ave Ne · Moreland Ave.
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Last Updates
Reviews
Ladonna Jones
I am writing to express my deep disappointment with the service provided by Papa John’s. I placed an order for 20 pizzas at 11:48 AM and paid a total of $185. However, my order was delivered three hours late, and to make matters worse, only 5 pizzas arrived.
When I spoke to the manager, she mentioned that she would have canceled the order due to the circumstances. This reflects poorly on Papa John’s, especially given the busy nature of the day. I had hoped for a reliable service, but instead, we faced a significant inconvenience.
To ensure that we received the pizzas we had paid for, we had to dispatch both a delivery driver and a representative from our business. What’s worse is that the quality of the pizzas was subpar. I have taken pictures to document the unacceptable state of the food, which contradicts the high standards I associate with your brand.
I am eager to reach a swift resolution to this issue. I have already contacted corporate but have not received any feedback yet. Additionally, discussions with the store’s management have not yielded a satisfactory outcome. I appreciate your attention to this matter and look forward to your prompt response.
… moreWhen I spoke to the manager, she mentioned that she would have canceled the order due to the circumstances. This reflects poorly on Papa John’s, especially given the busy nature of the day. I had hoped for a reliable service, but instead, we faced a significant inconvenience.
To ensure that we received the pizzas we had paid for, we had to dispatch both a delivery driver and a representative from our business. What’s worse is that the quality of the pizzas was subpar. I have taken pictures to document the unacceptable state of the food, which contradicts the high standards I associate with your brand.
I am eager to reach a swift resolution to this issue. I have already contacted corporate but have not received any feedback yet. Additionally, discussions with the store’s management have not yielded a satisfactory outcome. I appreciate your attention to this matter and look forward to your prompt response.
Chanel Comer
If I’m ordering through website , I prefer the option that an actually papa John’s delivery carrier bring my food. I didn’t order through door dash. I placed my order at 6:30pm didn’t receive my food till 8pm !! I was willing to give an actually papa John’s delivery person a huge tip ( I order here every Friday for my kids ) great service fresh food and friendly service however I do carry out. I wasn’t aware they use door dash for delivery , this they only red flag !!
* bring back actually pizza delivery, food courtiers making ya business look horrible !
… more* bring back actually pizza delivery, food courtiers making ya business look horrible !
Elliott Walker
I placed an order online – worst experience ever! I set it for pickup 2 hours ahead of time and paid for it in advance. When I got there to pick it up, several people were waiting for orders and the staff was making pizza – completely ignoring the customers that were there to pickup their orders.
A couple folks left, with one asking if he could cancel his order. The employee just said “You can do that…that’s on you”
He then told me that he was making my order now – which completely defeats the purpose and convenience of ordering ahead of time. I tried to cancel my order but couldn’t, since I paid for it in advance!!
I eventually got my order – after everyone else – including people who arrived AFTER me – got their orders, and the quality of the food I ordered was terrible, and cold. I had to re-heat it when I got home (less than 5 minutes away) and was a disappointment.
Papa John’s – y’all got me for $30 – but never again. Between the terrible customer service, and the even more terrible food quality, I’ll do better buying a Digiorno’s pizza from the Kroger next door and heating it up at home…
… moreA couple folks left, with one asking if he could cancel his order. The employee just said “You can do that…that’s on you”
He then told me that he was making my order now – which completely defeats the purpose and convenience of ordering ahead of time. I tried to cancel my order but couldn’t, since I paid for it in advance!!
I eventually got my order – after everyone else – including people who arrived AFTER me – got their orders, and the quality of the food I ordered was terrible, and cold. I had to re-heat it when I got home (less than 5 minutes away) and was a disappointment.
Papa John’s – y’all got me for $30 – but never again. Between the terrible customer service, and the even more terrible food quality, I’ll do better buying a Digiorno’s pizza from the Kroger next door and heating it up at home…
Michael Denis (Michael Wm. Denis)
Have ordered from this Papa John pizza three times and they have delivered the wrong order or missing items EVERY time.
Once a 30 pizza order for my granddaughter birthday where they delivered 28
Once three pizzas, bread sticks, cinnamon somethings and a 2 liter diet Pepsi but didn’t deliver the Pepsi
And today when a no cheese pepperoni pizza came with cheese (which is deadly to my girlfriend)
And if you call, plan on waiting 15-20 min on hold
Horrible service and horrible quality
… moreOnce a 30 pizza order for my granddaughter birthday where they delivered 28
Once three pizzas, bread sticks, cinnamon somethings and a 2 liter diet Pepsi but didn’t deliver the Pepsi
And today when a no cheese pepperoni pizza came with cheese (which is deadly to my girlfriend)
And if you call, plan on waiting 15-20 min on hold
Horrible service and horrible quality
Emma Joseph
This is the most horrible service I’ve ever received! Let me walk you through the entire situation:
I ordered pizza for a work meeting scheduled for 12:30 PM. I called at 10 AM to place the order, requesting it to be delivered by 12 PM.
At 12:05 PM, I called the store for an update, but they didn’t pick up. After four attempts, they finally answered, stating they were busy, and my order was in the oven and should be ready in about five minutes. By then, it was 12:15 PM, and I accepted this.
At 12:55 PM, my order still hadn’t arrived, so I called again. The lady on the phone said, “I don’t know” when I asked for an update. I then asked to speak to a manager, and she replied, “You’re speaking to her.”
I explained that my order had been in the oven since 12:15 PM, and there was a long silence. When I mentioned that my meeting had already started 35 minutes ago, she asked, “Would you like a refund?” I explained that I needed food for my meeting, which I ordered three hours ago. She then hung up on me.
I attempted to call back eight times, but no one answered.
This experience was beyond frustrating. The staff was extremely rude, including the delivery driver. Please see the attachment for examples of how the staff communicated with me.
This was absolutely the worst customer service I’ve ever experienced.
… moreI ordered pizza for a work meeting scheduled for 12:30 PM. I called at 10 AM to place the order, requesting it to be delivered by 12 PM.
At 12:05 PM, I called the store for an update, but they didn’t pick up. After four attempts, they finally answered, stating they were busy, and my order was in the oven and should be ready in about five minutes. By then, it was 12:15 PM, and I accepted this.
At 12:55 PM, my order still hadn’t arrived, so I called again. The lady on the phone said, “I don’t know” when I asked for an update. I then asked to speak to a manager, and she replied, “You’re speaking to her.”
I explained that my order had been in the oven since 12:15 PM, and there was a long silence. When I mentioned that my meeting had already started 35 minutes ago, she asked, “Would you like a refund?” I explained that I needed food for my meeting, which I ordered three hours ago. She then hung up on me.
I attempted to call back eight times, but no one answered.
This experience was beyond frustrating. The staff was extremely rude, including the delivery driver. Please see the attachment for examples of how the staff communicated with me.
This was absolutely the worst customer service I’ve ever experienced.
I’m working Wyd
The ladies who work the front were trying their best. I appreciate them. However I stood here for 30min waiting on 2 large cheese & 1 pepperoni. As I watched others wait and wait.. online, phone, or DoorDash order will take hours… it makes no sense.. they need more ovens, workers, and organization
… moreTshelane Grant
I asked for a large pizza with extra sauce and light cheese. The ratio of sauce to cheese is awful. The cheese is not cooked all the way through because of the excessive amount of sauce. I called to inform the manager and she told me that, it was my fault the pizza was presented like this. I was a manager at Papa Johns and despite standard measurements a quality check would have determined that the pizza nor the cheese was fully cooked, so the ratios should have been adjusted for it to cook properly.The pizza is not edible. I am pregnant and don’t have time to explain common sense to people.
… moreMonica Rogers
Could be better they so unprofessional and hood. The managers are unprofessional they put whatever they want too on ur pizza and don’t wanna replace it or either u waiting a long and sumtimes or u never get the order and after u speak wit papa johns corporate office the guy manager still acts like it’s it’s store and he buying the food after he suppose to replace my order, he acts like he the one taking so much the he can’t make sure the customer is straight. All I can say is avoid this place if possible or check ur order good before leaving the store. Once they put pepperoni stuff crust for the spicy garlic stuff crust the another time over cooked my pizza and cheese sticks and said that how they supposed to be when I order it all the time same thing
… moreDeirdre
To the owner of Papa John’s restaurant y’all been in business too long to be serving this very very low qualify of nasty food. Garlic Parmesan and buffalo and bbq and lemon pepper boneless wings garbage .The boneless wings is frozen garbage the bread was still wet. I could have got a bag of frozen boneless wings out the grocery store that my grandkids would have liked. My grandkids said Grandma this is nasty. I couldn’t take it back because they had closed. I throw all the food away not trying to make my grandkids sick from uncooked garage food. Honestly this store don’t deserve no ⭐️ especially the food. I am very surprised they still in business selling food.
… moreKelli Royster
My pizza was marked as delivered and it never came! Now, I’m in the bed staving and it’s 12:46am and i’m in tears almost! I waited over an hour and I just want to go to sleep on a full stomach. I’m so hungry! How could they do this?!?!
… more