Brittany Dwyer
Devante and ethan was freaking awesome tonight! First time walking into this place and they were both very helpful. Nice guys and great spirits. And great deals 😉 definally coming back to this location to see them. P.s I hope they get a raise because damn it they deserve it! Keep the good works motivated and wanting to coming back everyday to make someone day special.
… moreKai Thompson
I placed an online order while driving towards this Moe’s location. Ten minutes after the order was supposed to ready (30 minutes after placing the order to be more transparent), not one worker in the store attempted to make the order or to apologize for the inconvenience. This location is never my go to because the last time I was here (again in full transparency, it’s been years) they had live roaches roaming around the store. Since it’s been years and the health department has not shut them down, I took a chance today. Never again. The line was about 7 people deep when I entered (again in full disclosure about 10 minutes before the ‘order ready time’ from my email). During that time, one mobile order was prepared. Once two other mobile customers came in, the “manager” then asked for names. I interjected that I had been waiting much longer and she replied and you’ll still be waiting as we’re handling customers in line. I said I will reach back out to a manager but that is a poor business decision as we have already been charged and have been waiting for 30 minutes since ordering. Those last customers had not had as long of a wait nor had they paid so they had options to leave. That that policy is bad customer service. She proceeded to say she was the manager and she made the decision to serve those in line first. I said and now we can’t even get a refund and she said I could wait until she felt like it. Obviously, I’ll dispute this charge since I didn’t get serviced but this location needs to terminate her instantly. Good service starts from the head and if she is a manager, she reflects how dirty the restaurant was and how slow the service was. The alleged general manager said that he would refund my money by noon the next day. It’s been over a week and they still haven’t refunded my money. Steer clear of this Moe’s location!
… moreLulu Lucy (Lucy)
It’s always really quiet in here.They have a lot of space that they really don’t use.But the food is seasoned great. The service is great depending on who’s working, The last 3 times i visited the rice had hard pieces. Idk if they keep the rice until it runs out ♀️
… moreEmily Gonzalez
I went in on Monday around 7:00.
The lady making the food was unkind and not personable at all. I got the quesadilla club and the 3 crumbles of bacon with bacon grease was awful. The lettuce was old and wilted. My husband got a burrito and ask for bacon and instead of making more bacon she proceeded to add just bacon grease on his burrito. We asked for queso and was filled 1/2 way. They chips were so greasy and they basically gave us crumbs. When we got
To check out the lady asked if we were going to leave a tip without telling me my total which I found odd. The atmosphere vibe was not professional as there was a man with pj pants in the back area walking around. I also overheard the lady making the steak that she didn’t care that it was burnt or “extra well done” that people will eat it. I’m not sure if it was an off day but it was my first and last time going to this restaurant
… moreMinela
$22 for this… since when did moes become so stingy with their food. Like im the paying customer I shouldn’t be paying this much for nothing. The cheese on the side is an extra 2 bucks and you fill it halfway..Absolutely horrible. The workers couldn’t care less. Stay clear of this location as they are stingy and absolutely dirty inside.
… moreDeremer Studios
Great staff, great food and always clean and tidy. Before the pandemic, we had gotten into a habit of eating here for lunch most Saturdays with our family. My wife and I love splitting the Nachos with the chips and queso on the side (so they don’t get soggy).
Covid Update 9/20202 – We ate inside the Moe’s for the first time since the pandemic and were very impressed. Safety was clearly important and the location had made all the necessary changes one would expect. Food was still awesome.
… moreEd Max
Absolutely the worst customer service experience I’ve ever had.
The entire team’s attitude and appearance were unprofessional—something you’d expect out of the backwoods, not a business. It’s clear they resent both their jobs and having to actually serve customers. The only mildly decent part was the forced “welcome to Moses,” but every other interaction was rude, dismissive, and downright unpleasant. Lastly the food was subpar.
… moreCaitlin Nowak
You know your order is going to be wrong at this location. They simply can’t ever get it right. Bowl today completely missing protein and guacamole. How do you miss adding protein? It’s the first thing on the list. Read the list, add the ingredients. It isn’t hard. I’m over it.
… moreConnie J
This comment is specifically for the gentleman named Dayonta (or something to this effect. My receipt got wet ).
Give this extraordinary young man a raise. My mother, son, and I stopped by to get my mom a burrito and my son some chips and cheese. Dayonta was so kind and professional. He really made my day and was so sweet to my son. Give him a raise. I would come back strictly because of that encounter.
… moreWes Law
I come to this Moe’s a lot and never have i ever had worse service than today. Not only that these two decided to make fun of an overweight handicap person when they walked in. Saying in front of my 9 year old son ewwww his stomach is hanging out that’s disgusting bra. I hate to leave this review because until now it has been great. Back to chipotle I go. Lil dirk and 21 savage aren’t it Moe’s corporate. Sad that good help is so hard to find and I got a tiny burrito lmao thanks but no thanks.
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