Chang Shou

  4.0 – 97 reviews   • Chinese restaurant

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✔️Lunch ✔️Dinner ✔️Dine in Chang Shou 95606

Address and Contact Information

Address: 14455 CA-16, Brooks, CA 95606

Phone: (530) 796-3118

Website: https://www.cachecreek.com/dining/

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Reviews

K K
Like many reviews I agree i have never experienced such bad flavor less food. Horrible quality and no taste. We had to return an item because it smelled and tasted like burnt tire. Never going back.
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Dan Ultras
We were told the wait was one hour, left our number. An hour and 15 min passes by, no text. We go check at the front, the same girl who added us to the wait list seemed confused, she clearly forgot about us. We wait 10 more minutes, eventually we are placed in a back room that resembled more of a storage area, at a 7 person table, while it was only 2 of us. Plenty of trash on the floor: napkins, wrappers and other debris. Finally the servers come, menus and utensils are not even placed in front of us, but rather thrown at the edge of the giant table so we had to get up in order to reach for them. Food was submediocre. The hot and sour soup was the only acceptable item. Spring rolls were a joke. No veggies inside, only dough. The sweet and sour chicken was ok. Honey shrimp had a funny taste, we did not eat it.

We went to this place about a year ago, and things were ok, that’s why we decided to wait more than an hour this time, but clearly something happened since our last visit.
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carlos hernandez
The first time we went in to have dinner was about 2 years, food and service were excellent, the waitress that helped us was very professional, after some time I would say after all the BS covid we decided to go back, I remember we wanted to go and have dinner around 9 pm but seemed like they were giving preference to the gold card members, they told us that the next available table for 2 would be around 12 o’clock and just turn around and walk away, then the next time, the person at front wouldn’t even acknowledge us, so we have to be like !”EXCUSE ME”!!! at that point we were waiting about 10 min, the he said next table is available around 11:45 so we said forget it, we went to have soup next door, tonight as soon as we got here Around 8 o’clock, I was greeted by the guy at front named Angel, I believe he is the assistant manager,he was very polite, and told me a table for 2 shroud be available at 11:15 but if there’s 1 before I will message you, I guess he forgot to text me! It was past 11: 30 so I came to check and got seated right away, the waitress came by real quick and took our drink and appetizer order, she took our order and food was delicious, angel even came to our table to ask “How is your food”!! We told him is really good!! We like the food at this place, too bad that customer service change drastically and they don’t give customers the same treatment! Tonight our experience was really great, hopefully next time we will have the same experience!! Our check number was 14417, they are really getting worse! Even though they have open tables they tell you wait time is 2 hours,and sometimes they tell you 3 hours, or they booked! Now we go to the café or sushi place or Asian kitchen, is faster and food is good too!
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andrew Cologne
I’ve never had Chinese food that had 0 flavor until I visited this location.

It feels like everything was boiled with no seasoning and the dough is nice and raw for you.

My regret was ordering so much out of excitement. Didn’t want to take it home and punish myself later.

Please cook your food better I beg you.
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Mr Mckoy
Great price for the food it took awhile for a waiter but food was hot and flavorful
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Merlyn Mananquil
It was a great experience being at Chang Shou. If you are craving for delicious food, try Chang Shou…all in…superb
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Thai
First time here at Chang shou .service was good food was flavorful and cook just perfect.The decor was nice….
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janice ellis
I have been a loyal customer of Chang Shou Restaurant for as long as I can remember, dating back to when it was just a small casino spot. My husband and I have enjoyed countless lunches and dinners here over the years, making it one of our go-to dining spots.

Lately, I’ve been particularly fond of the clay pot chicken bowl, and on a previous visit, a waitress kindly offered me the option of boneless chicken instead of bone-in. I agreed, and it was perfectly prepared. Since then, I have continued to order it this way several times a month without any issues—until my most recent visit.

This past weekend, my husband and I went in for lunch, expecting our usual enjoyable meal. However, we were immediately met with an unpleasant experience. The manager approached our table and bluntly told me that they “do not take special orders” like the one I had requested. Fortunately, I had sent a picture of my meal to my sister in the past, showcasing how it had been prepared for me multiple times before. When I showed the manager this picture, her response was shocking—she stated that “someone would be in trouble” for having made my meal that way before. However, she reluctantly agreed to honor my request “this time.”

When my meal arrived, the quality was noticeably poor. The dish lacked the rich, flavorful gravy that usually enhances the meal, and the overall portion was disappointing. Worse still, I had ordered one to-go, and when I got home, I discovered that it was less than half the usual portion, again with barely any gravy.

This entire experience was disheartening. Instead of valuing a long-time customer’s loyalty, the restaurant dismissed my concerns and delivered subpar food. It’s incredibly disappointing to see a once-favorite restaurant decline in both service and quality. I hope they reconsider how they treat their customers because experiences like this leave a lasting negative impression.
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Michelle Shriver
Everything was delicious! The service was fast and friendly. Recommend making reservation.
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Sick Villain
Firstly thank you to
MONSE
LAUREN
CHRISTY
TERENCE
MARK
OSCAR
!!!!!!!

New update on the menu
New rules
No to go orders sorry.

This place is DELICIOUS AND ALWAYS GREAT PEOPLE WORKING. Very professional and polite and always helpful. DONT BE A SPOILED BRATT! Have respect and wait your turn!!
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