

From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Nanuet is here with warmth and welcome. Panera Bread. Food as it should be.
Counter-serve bakery/cafe chain serving sandwiches, salads & more, known for its bread & free WiFi.
Address and Contact Information
Address: 24A Rockland Plaza, N Middletown Rd, Nanuet, NY 10954
Phone: (845) 624-3000
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Order and Reservations
Order: Order online
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24A Rockland Plaza North Middletown Road – Panera Bread
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Reviews
The service was friendly but felt a bit slow even though it wasn’t very crowded. The staff was polite and helpful, but the wait for my order was longer than expected for a place that focuses on fast-casual dining. The dining area itself was mostly clean, though a few tables needed wiping down, likely from the rush before I arrived. The atmosphere had Panera’s usual cozy feel—warm lighting, fresh bread smells, and a calm environment that works great for relaxing or getting some work done.
Not a bad visit at all—just room for improvement.
This place is an absolute disgrace and deserves a badge for being the single worst Panera Bread location I have ever experienced.
Because our time was always limited, we used the mobile app to order ahead. However, our orders were constantly wrong or had items missing. On one occasion, we found bacon in a vegetarian salad.
The worst incident was when an order wasn’t even prepared. When we asked about it, we showed the staff the complete, confirmed order on the app—proof of purchase, the order number, the location, and all the items—and we still couldn’t get our food.
At this location, you literally have to beg like a beggar to get the items you already paid for, even when everything is clearly printed on the receipt. It’s completely unacceptable.
One of the employees Rosa gets lots of kudos to keep store clean and maintain the hygiene. She was constantly working to keep every table clean. Very inspiring.
Overall, food is good except the French baguette was extremely hard. We have eaten at this store several time but this time the bread was really hard, something that needed to be looked upon.
Overall good experience , would rate about 3.5 as there is room for improvement. I would definitely be coming back here .
Phone back and when I finally get through Panera blame Door Dash for the mix up. Really can’t understand why it would be the delivery services fault. My colleague ended up picking up the original order at 3:20 which looked like it was thrown together. Quite an irritating experience really. No apology……nothing. What happened to quality service and customer focus?
My first-time doing lunch here. Will give it a 10. Tomato soup was delicious-and the chicken and avocado sandwich melt was truly superb. No delays with the order, it said 12:30 pick up….and everything was ready when I arrived. Will do this again.
Today, I went to the store and left with my order…..everything was outstanding. I guess the lesson here is to go get it from the store.
I ordered the You Pick Two, asking specifically for a half sandwich and salad. First, I got a soup and sandwich combo I didn’t order. Second attempt? Still wrong — and a vegetarian sandwich I never asked for. It took about 30 minutes just to finally get the correct meal.
At that point, my hunger was gone, but my confusion wasn’t. Maybe a little retraining for the staff (and manager) would go a long way.