Pete Miller
I ordered a bacon and egg biscuit. The egg is so thin I can see through it. My bacon is white. I am posting pics for the product. I tried to call the store but no one will answer. I lift a message and no one cares to call me back. I have ordered this biscuit before and it has never looked this bad. I am so hungry and will remain hungry. Since I only have a biscuit, not a bacon egg biscuit
… moreLora
I found the DQ cupcakes here. The workers were very pleasant even though they were very busy and short staffed. My good was fresh and hot so that was nice.
… moreKayla Rapp
Worst Dairey Queen I’ve ever been to will never eat from this location ever agian. Needs all new staff including new management. Nobody ever answers the phone been trying to get my refund since October the 4th going back and forth with delivery support and the store and still haven’t received my refund when my entire order was not edible and went in the trash so over $40 wasted. Chicken was raw fries were ice cold didn’t receive any gravy’s when I even purchased extra gravy and they didn’t bring me any at all.
… moreKate Hartley
The food is always fire, but it’ll take a hot minute. The staff seems a bit all over the place, like roles aren’t very well defined. Going inside is scary tbh the building is heavily yellowed, lights are dim, tables are sticky. Plan ahead for the wait, don’t count on the hours, but your food should be p dang good. This French Silk Pie blizzard was incredible
… moreJesseca Johnson
Extremely disappointed. I called and asked if they had cherry topping. They said yes. I came and ordered a cherry sundae. The “cherry” part was just the same disgusting, tasteless, fake stuff that they dip the cones in. It was absolutely nothing like the delicious topping with actual cherries that’s shown in the DQ website that they had for many years. The dipped stuff is terrible. False advertising. Yuck!
I ended up throwing it all away. Thanks for lying to me DQ. Total waste of $10.
… moreJustin Montgomery
Took 15 minutes to get the food in the drive through, would’ve left if I hadn’t paid.
Don’t have a food review bc I still haven’t gotten it
Worst DQ in Louisville and it’s not close
… moreNjeri MN
Poor customer service. My mobile order was never made and/or delivered. The app never updated making me believing my order was still in progress. It took almost an hour for the app to update saying that there was an issue and to call the store. I called the store repeatedly and no one answered.
… moreSabrina Kimbel
Waited 20 minutes to get these pancakes that were not edible. They were so badly burned that the biscuits and gravy that was also ordered was not edible either due to the burned smell in the bag. The restaurant would not answer my calls and nobody would take a message.
… moreErica Tenwalde
I mean, it’s a DQ so we all know the atmosphere. Not terrible, it’s clean and tidy, just you know how it is ♀️ okay BUT the service was great really…the drive through was caring and kind. The fish sandwich was also good believe me or not but it was!
… moreShannon Mueller
Maple shake was good not too maple like we were worried but actually both of us said it could have had a little more maple added. Chicken strips with gravy were excellent as usual.
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