LA the Don
I’ve had plenty of issues with my orders being incorrect in the past, but for once i’m actually compelled to write a review. I paid extra for the deluxe sandwich only for the tomatoes to not be there at all, literally none of lettuce be on the actual sandwich all of it was just in the box, and then these sad excuses of bacon strips were cold and crunchy presumably at least a few hours old.
… moreAdy Aragon
This is my first time; there were no numbered tickets, so I didn’t know my order number. Employees should greet customers and provide friendly and attentive service.
… moreMya Wey
Some people can be rude. Recently saw a lady on her phone that was complaining about the staff right in front of them when they were clearly with another customer. Talk about Miss Self Centered lmao. Girl it’s McDonald’s. It’s not that deep. Staffs friendly and I’ve never had an issue with my order. Just like in every place, sometimes you have to have some patience. They’re teenagers after all. No one’s perfect.
… moreJennifer Landreth
I am always absolutely blown away by this location. I’m here twice a week in the morning and have never had anything but PHENOMENAL service. All the staff are kind and helpful. It’s always kept extremely clean. There is such beautiful diversity as well among staff. I have had nothing but pleasant experiences in this Sullivan, IL McDonalds. I don’t know who owns this directly, but these people deserve a raise and an award for the restaurant. I love this place!!!
… moreJaycee Brown
To only accept bills 10 and below is ridiculous. Invest in counterfeit markers to check the bills. Don’t punish people for others wrong doings. I asked the employee why they don’t use the markers she stated
( The Bank doesn’t allow us to use them) what malarkey.
… moreAmber Spracklen
The associate that took our order was rude yesterday. However When Noah works though he ALWAYS has a smile on his face and make Ilya glad you chose McDonald’s
ALSO IF YOU WANT A MEAL DEAL YOU BETTER ASK FOR IT. THEY ARE CHARGING FOR EVERYTHING NOW. 2 PEOPLE OUR MEAL IS ALMOST ALWAYS $25
… moreAndrew Ç
Inside doesn’t flow well, staff and kitchen is walled off and if they don’t have someone at the register you may have to yell to get there attention. They always fix my order when they mess it up
… moreDanielle Mox
Didnt get all of my order. Missing nuggets and fries. Didnt realize til home so just out the money
… moreMel Jane
Ordered no pickle…they always pickle every sandwich. I’m goin to Hardees
… moreDance like never before
Service is friendly and nice! Also with people complaining about it taking forever and having to pull forward for drinks such as frappes, smoothies, etc..coming from someone who has experience working at a McDonalds, usually that occurs because the product needs restocked, and sometimes it takes several minutes to get it going! So please, just be patient, or leave. Any worker out there hates when people are rude over something THEY CAN NOT CONTROL! Anyways, in my opinion, this is for sure one of the best McDonalds around!
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