Matthew Boraas
I spent $11 on a combo meal here and got anemically filled container of fries, a soda, and this sandwich. Do they realize real food is two doors down, wrapped in a burrito, and costs less?
The reason McDonald’s became so popular is that it was cheap with decent portions. Now their burger patties are thinner than the pickle slices and the cost is through through roof. Going here is not worth the quantity or quality of the food.
… moreJenise Quiles
The employees were having a rough night when we came through the drive through, around 7:15pm. We ordered a couple of the smaller “double” selections and a drink. We drove up and paid at the first window. At the next window the girl was very soft spoken but I heard her ask if we ordered “double” something meals…so I said yes. We took the bag, checked it out, but it wasn’t the double meals we ordered. They told us to keep it and pull up. There were already two cars ahead of us waiting on incorrect orders. The truck behind us now couldn’t get to the pick up window and honked at everyone as if there was someplace to go. When no one moved, the passenger got out and approached the front most can, just as the employee came out and offered a car a meal that was also turned away, evidently also incorrect…so he returned to his vehicle. The three are still waiting them pulled up further…we proceeded to wait for an additional thirty minutes, during which time, we brought another wrong order, watched numerous people drive away without orders, and others honked. Eventually an employee came back with a handful of receipts still unsure what we had ordered. We have her the receipt back, and waited some more until what should have been a correct order made it out finally. Given the amount of time we waited, we trusted the order was correct until we arrived to our destination to discover the order was still wrong, cold, and tasted horrible. We felt awful for the watching the employees try their best to correct the things and satisfy orders but it was a mess of an experience. This was our first time at this location. I hope they don’t often have says like we witnessed this evening. We comment the effort though in trying. Glenville McD’s seems to have a tough, impatient crowd to serve based on what we saw.
… moreCraig Robinson
Stopped by this store because i was over at target across the street i wanted some burgers. I said only mac sauce but it came with everything. Ketchup mustard onions pickles with mac sauce also burgers seemed old which is weird because it was 20 mins after change over from breakfast meat was nasty and buger were also completely covered in ketchup mustard and mac so i didn’t even bother to eat it because they didn’t even give me napkins.
… moreBobbi Wood
I get it. They’re kids working here. But my goodness, take an iota of pride in your work. Just a little bit. Cold food, fry box not even half full…. And it’s every time you go here. Poor attitudes, and I get it, I’ve worked retail and customer facing jobs too… a smile and a little bit of positivity goes a long way.
I really hope district and above management does something about this location. It’s… rough.
… moreiMacOfDeath
I’m beginning to suspect these packs are the same.
Yes, I bought a meal intended for a kid. Yes, I bought it for the Pokemon cards. Yes, I intended to buy another because I didn’t get the card I wanted.
Aside from my sad adult child passions, the nuggets were crispy and tasted of that refined McDonalds oil flavor, the fries were a little floppy but salted properly, and the ice-tea lemonade was refreshing and sweet. Exactly the thing I’d come to expect from a McDonalds doing their job.
The service was quick, friendly, and no one asked why a guy in a suit and tie was buying a kids meal for himself.
… morePaula Huggins
Ordered a snack wrap and the size of the chicken was so tiny it wasn’t even visible barely any lettuce or cheese pretty much paid for a flour tortilla… do better!!
… moreSusan Schmid
I went to the drive-through for a simple meal on Friday, January 16. Because of the shortage of pennies, I handed a silver coin so that I would get five cents back and change. She gave me bills back and no change and when I tried to correct her, she had to have someone help her and angrily gave me .04 which wasn’t even the change I was due. I’ve had logistical issues with this McDonald’s for a long time. Their customer service is generally poor. people who don’t know how to make change or put something correctly into a computer should not be checking people out.
… moreKatelyn Smith
Update-its now 847p and we are still waiting. This is completely unacceptable. Over an hour and we still haven’t gotten our food. The girl at the first window has a horrible attitude.
This location is horrific. On 11/30 we stopped at 7:35p to get dinner for our littles. We are still waiting and its now 810p. Unfortunately we have been blocked in by cars or I would have just left as this is completely ridiculous. On other visits we are consistently missing items, the food is old/inedible. I’m not sure what the problem is with this location but it needs a complete overhaul from the lowest paid employee all the way to the franchise owner.
… moreDevin O’Brien
Don’t bother door dashing McDonald’s through their app from here.
My order showed up in a sealed bag without the “Double Quarter Pounder® with Cheese Deluxe” part of a Large Meal.
Kind of sad when you only get fries & a drink.
I would highly recommend going in person so you can see what you’re paying for.
I’ll never know if it was the restaurant or a hungry driver who knows how to tamper a seal.
Anyways I’m out the meal part of my meal & the app services wound refund the full price of the “Double Quarter Pounder® with Cheese Deluxe” only part of it. If fries and a Coke cost that much it better bring something more than coronary artery disease to the table of comorbidity.
… moreShell P
I didnt know today was build a burger. . Some what disappointed but then again this has been the service at ALOT OF FOOD PLACES i please easily and honestly dont mind a messy burger a time or two but when the meat is cold and the cheese is weird and i didn’t wait that long in line thats the no go for me. So pretty much money wasted.
… more