Colorful cantina serving familiar Mexican dishes such as enchiladas & carne asada, with a full bar.
Address and Contact Information
Address: 779 NY-340, Palisades, NY 10964
Phone: (845) 359-8700
Website: https://www.zapatapalisades.com/
Menu Photos
Photo Gallery
Related Web Results
Zapata – Home
Zapata Mexican Restaurant | Palisades NY – Facebook
Zapata Mexican Restaurant (@zapatamexican) – Instagram
Reviews
I’m writing to share feedback about a recent dining experience that was disappointing due to service, specifically from one of the waiters named Rodrigo, not food quality.
The food itself was very good. Unfortunately, the service made the experience uncomfortable and left us feeling rushed towards the end.
Throughout the visit, there were several small comments that made it obvious the focus was on pushing us to spend more money rather than on hospitality. For example, a remark was made suggesting we “invite more people” simply because only my wife, son and I were dining, which felt unnecessary and awkward.
When we asked for one quesadilla, we were told we had to order three. Im guesing ao the so the charge could be “justified.”? This came across as rigid and transactional rather than accommodating. Additionally, our bill was taken away before we I left the table and before we were ready to leave, which felt tacky and rushed.
I understand that restaurants need to manage costs, and many establishments encourage additional orders — but attitude matters.In this case, the comments and approach significantly detracted from what could have been a great experience.
I wanted to share this feedback because the food was excellent, but the demeanor and etiquette came short that it would make us hesitant to return.
Thank you for taking the time to review this.
And the Horni Margarita… good lord. That thing packs a punch. Smooth, citrusy, just the right amount of tequila-fueled danger in a salted glass. It’s not just a drink—it’s a declaration.
Service is fast and friendly, like they actually care you showed up. No frills, no fluff—just damn good food and drinks made with soul. Zapata is the kind of place you come back to, again and again. Five stars, easy.
However the food and drinks were lacking a bit. I ordered a Cadillac margarita (which is generally higher quality) but it was absolutely horrible. It tasted unauthentic and a little freezer burnt somehow? I’m not sure.
The food also came out about 5 mins after ordering. I ordered guacamole and chicken fajitas. Clearly everything is already made in the back which was a little bit disappointing.
The whole experience lasted a half hour.
Food tasted okay, but I probably won’t be coming back.
Everything was outstanding from the food to the waiters to the staff. We even got complimentary cheese quesadillas while waiting for our main course. The atmosphere is so nice it reminds me of Mexico at Epcot.
We definitely will be going.back. I can highly recommend this to anyone who loves Mexican food.
Suggestion is renaming the dish or change the recipe to be fitting for the cuisine.