Counter-serve sandwich chain offering made-to-order hot & cold subs, plus a variety of hot sauces.
Address and Contact Information
Address: 3615 Florida Ave S #820, Lakeland, FL 33803
Phone: (863) 709-1161
Website: https://www.firehousesubs.com/
Menu Photos
Order and Reservations
Order: Order online
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Firehouse Subs Merchants Walk | Lakeland FL – Facebook
Firehouse Subs Merchants Walk, Lakeland. 203 likes · 1474 were here. Specializing in hot subs made with premium meats and cheeses and piled high on a…
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Reviews
Scott Headley
Firehouse Subs in South Lakeland continues to prove why it’s one of the best sandwich spots around. Every visit feels consistent, friendly, and fast — exactly what you want when you’re grabbing lunch on a busy day. The staff here genuinely cares, and it shows in the way they greet you, get your order right, and keep the place spotless.
The subs come out hot, fresh, and stacked with flavor. You can tell they don’t cut corners — the bread is always soft, the ingredients taste high‑quality, and the portions are generous. Whether it’s a classic Hook & Ladder or something fully loaded from the specialty menu, everything hits the mark.
It’s the kind of place that makes you glad to support a business that takes pride in what they do. South Lakeland has a lot of food options, but Firehouse Subs stands out for delivering great service and great food every single time.
Highly recommend this location if you want a reliably excellent sub experience.
… moreThe subs come out hot, fresh, and stacked with flavor. You can tell they don’t cut corners — the bread is always soft, the ingredients taste high‑quality, and the portions are generous. Whether it’s a classic Hook & Ladder or something fully loaded from the specialty menu, everything hits the mark.
It’s the kind of place that makes you glad to support a business that takes pride in what they do. South Lakeland has a lot of food options, but Firehouse Subs stands out for delivering great service and great food every single time.
Highly recommend this location if you want a reliably excellent sub experience.
joe gandy
Okay, so we decided to do the thing no one asked for but everyone needs: an official ranking of all the seasonal Thanksgiving sandwiches around town. Three of us volunteered to ruin our dinners for the sake of science and holiday spirit.
The Lineup:
• Wawa’s Gobbler
• Arby’s Gobbler (Seriously, two “Gobblers”?)
• The Publix Turkey Cranberry Holiday Sub
• The Thanksgiving Turkey Sub from Firehouse
The Verdict:
We ate them all. And honestly, the first three tasted exactly like what they were: turkey, some stuffing, and maybe cranberry sauce, all hanging out awkwardly on bread. They were okay, but they definitely tasted like the ingredients listed on the menu.
But the Firehouse sandwich? That one hit different. It didn’t taste like ingredients. It tasted like Thanksgiving. It was the real deal.
P.S. Don’t mess around. If you get the Firehouse one, GET THE GRAVY!
… moreThe Lineup:
• Wawa’s Gobbler
• Arby’s Gobbler (Seriously, two “Gobblers”?)
• The Publix Turkey Cranberry Holiday Sub
• The Thanksgiving Turkey Sub from Firehouse
The Verdict:
We ate them all. And honestly, the first three tasted exactly like what they were: turkey, some stuffing, and maybe cranberry sauce, all hanging out awkwardly on bread. They were okay, but they definitely tasted like the ingredients listed on the menu.
But the Firehouse sandwich? That one hit different. It didn’t taste like ingredients. It tasted like Thanksgiving. It was the real deal.
P.S. Don’t mess around. If you get the Firehouse one, GET THE GRAVY!
Danielle Baldwin
DO NOT ORDER HERE – I tried to order online, but their website was not functioning correctly so I called in the order. The 2 sandwiches were made incorrectly so I called to let them know. I explained I was on a short lunch break from work and could not drive back there for them to remake the sandwiches correctly. A manager was put on the phone with the nastiest attitude, which was completely unnecessary as up until that point I was not upset, I just wanted to figure out how to rectify the situation. This woman was so rude, told me that I can drive there after I get off work to return the sandwiches in order to receive any credit or new sandwich. Are you kidding me. I will never go to this place again.
… moreJenni Cruz
Service at order counter ✔️
Cleanliness and atmosphere ✔️
Food ✔️
Was given a large sandwich cut in half (2 large pieces) and asked to cut into 4 ❌…when I asked the blondde lady behind the counter if she could cut it into 4, she gave me a plastic knife and told me to do it myself. great customer service because cutting a sandwich that full is so easy to do with a plastic knife.
… moreCleanliness and atmosphere ✔️
Food ✔️
Was given a large sandwich cut in half (2 large pieces) and asked to cut into 4 ❌…when I asked the blondde lady behind the counter if she could cut it into 4, she gave me a plastic knife and told me to do it myself. great customer service because cutting a sandwich that full is so easy to do with a plastic knife.
Tamika Sanders
Dear Firehouse Management,
I am writing to express my concerns following a recent dining experience at your establishment on (05/15//2025). While I enjoyed spending time with my friend, several aspects of our visit fell significantly short of expectations.
The most concerning issue was the apparent lack of hygiene standards in the kitchen. I observed several instances that raised serious questions about food safety. Specifically, I noticed a tea dispenser uncovered and attracting insects, which were observed landing inside the dispenser. Further, I witnessed an employee wiping his nose without washing his hands before resuming food preparation. Finally, I saw another employee return from the restroom without washing their hands before returning to work.
These observations left me deeply troubled about the potential for cross-contamination and the overall cleanliness of your kitchen. While our server was pleasant and the food itself was acceptable, the observed hygiene lapses overshadowed the positive aspects of our visit. These are not minor infractions; they represent significant health and safety risks.
I urge you to review your hygiene practices and staff training with immediate effect. Maintaining strict standards of cleanliness is paramount in a food service environment. I hope you will take my concerns seriously and address these issues to prevent similar incidents in the future. I look forward to hearing from you regarding the steps you will take to improve your hygiene protocols and ensure customer safety.
Sincerely,
Tamika Sanders-Moore
… moreI am writing to express my concerns following a recent dining experience at your establishment on (05/15//2025). While I enjoyed spending time with my friend, several aspects of our visit fell significantly short of expectations.
The most concerning issue was the apparent lack of hygiene standards in the kitchen. I observed several instances that raised serious questions about food safety. Specifically, I noticed a tea dispenser uncovered and attracting insects, which were observed landing inside the dispenser. Further, I witnessed an employee wiping his nose without washing his hands before resuming food preparation. Finally, I saw another employee return from the restroom without washing their hands before returning to work.
These observations left me deeply troubled about the potential for cross-contamination and the overall cleanliness of your kitchen. While our server was pleasant and the food itself was acceptable, the observed hygiene lapses overshadowed the positive aspects of our visit. These are not minor infractions; they represent significant health and safety risks.
I urge you to review your hygiene practices and staff training with immediate effect. Maintaining strict standards of cleanliness is paramount in a food service environment. I hope you will take my concerns seriously and address these issues to prevent similar incidents in the future. I look forward to hearing from you regarding the steps you will take to improve your hygiene protocols and ensure customer safety.
Sincerely,
Tamika Sanders-Moore
Steve Griffin
I just drove to location and ordered French dip. Came home and no aju dipping sauce. Drove back up there for it. They said sorry here you go. I said is that all? My sandwich will be cold by the time I get home. The response I received, so what do you want us to do? Really? That’s all I get for driving back. Very sad.
… moreKristal Polk
Unless you go in store, don’t bother ordering online. My family’s orders have been messed up multiple times. They seem to always forget something and today my sandwich was made completely wrong. They need to take “double checked for accuracy” off their closure stickers!
… moreGregory Silvestro
My second time visiting this location and the sandwiches are awsome! The Turkey sub special should be on menus all year round. Stuffing cranberry all the taste of Thanksgiving in every bite including a side of gravey!
… moreDavey Heaward
Always great people and food! Try the Italian Sandwich its my go to!
… moredaniel hay sr.
Great service Great customer service friendly people when walked in the door everybody said hi took my order didn’t have to wait very long would definitely go back
… more