

No matter the name, we’ve stayed committed to quality over the past 30 years. The #1 Cheesesteak in the World is made with only premium ingredients, like 100% USDA choice steak*, 100% all-white meat chicken, all-natural cheeses, and hand-cut vegetables—always grilled-fresh-to-order.
Counter-service chain offering a range of Philly-style cheesesteaks, loaded fries & lemonades.
Address and Contact Information
Address: 400 Commons Way Ste 3505, Bridgewater, NJ 08807
Phone: (833) 230-2930
Website: https://order.charleys.com/menu/bridgewater-commons/
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Charley’s Philly Steaks – Bridgewater Commons
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Reviews
There’s nothing ultimate about their Ultimate Fries. Adding ranch to the only okay Cheese and Bacon Fries is not an entirely big step up. I have some ideas, but are they gonna listen to me? In the end, their Ultimate Fries are boring looking and definitely boring tasting.
Additionally, their peach lemonade does not taste like peach lemonade because, and quite literally, it tastes like regular lemonade with small peach pieces because it is just regular lemonade with small peach pieces! Ugh! What am I paying the extra money for? I’m trying to pay for flavor! Not literally a small layer, at the bottom of the regular lemonade, of small peach pieces? How much does that not cost? What a rip off!
Also, I will go on about this locations stinginess! Apparently, their rule is that you only get one bag per box container. First of all, the bags are so flimsy, my fiancé was showing me, by just holding it out to me, that it had already ripped on his way to the table. There was yet no attempt to even put anything in!
Okay, so we put one box in, successfully. Glory? Help no! We’ve still got one more box to go, which pretty much means we already dropped too much money here to begin with anyway. Are they appreciative of this? Help a flushing, no! They are about to lose what was going to be a returning, paying customer.
So, how did they manage this, you say? By only saying the second time around when we went to go get help with a bag that the policy is only one bag per box. That would’ve been nice to know beforehand so that we’ve would’ve been more careful about trying to put another box in the one bag. Because, yes you guessed it, the bag completely ripped when trying to put the 2nd box in the one bag. And very easily, I might add!
Alas, it does not end there! After he told us that the deal is one bag per box, and even seeing how ripped up the first bag was in his hands, box sticking out and everything, he only provided one measly, flushing equally flimsy bag to us. Mmm, how flushing and wonderfully not intelligent was that customer service agent! If you can call him that!
This experience was beyond deplorable. I mean, please consider all this before you try and order from here. There are how many other food providers, all within about 30 feet. So, think twice about coming here. You won’t regret it!
There were A LOT of people around the line and they seemed to have no idea how to watch where they’re going.
The food was definitely good. The fries were amazing (very well cooked) and I LOVED the ranch. The cheesesteak was also top-notch. The buffalo chicken cheesesteak was great but not out-of-this-world the best I’ve ever had. Overall we’d probably go again.
I ordered a drink and large cheese fries, and the woman behind the counter was rude from the start. They weren’t busy, yet she barely spoke English and refused to give me a receipt. I was with my six-year-old daughter, planning to share the large drink, but when I asked for another one, she spilled it on the ground and showed zero empathy. Then she gave me a regular drink instead of the large I paid for, with an attitude, saying that was all I could get. When I asked for a manager, everyone pointed to some guy named Franklin who looked clueless and wouldn’t answer questions. Another employee, Gonzalez, laughed and said they already gave me a regular drink. No one would say who the actual store manager is. I called customer service, and they said they’d contact the establishment. This was terrible service. I’d give zero stars if I could, but I’m forced to give one.