Shake Shack Tustin Market Place

  3.6 – 82 reviews   • Hamburger restaurant

Shake Shack serves elevated versions of American classics using only the best ingredients. It’s known for its delicious made-to-order Angus beef burgers, crispy chicken, hand-spun milkshakes, house-made lemonades, beer, wine, and more. With its high-quality food at a great value, warm hospitality, and a commitment to crafting uplifting experiences, Shake Shack quickly became a cult-brand with widespread appeal. Shake Shack’s purpose is to Stand for Something Good®, from its premium ingredients and employee development, to its inspiring designs and deep community investment. Since the original Shack opened in 2004 in NYC’s Madison Square Park, the company has expanded to more than 350 locations in 32 U.S.

Hip, counter-serve chain for gourmet takes on fast-food classics like burgers & frozen custard.

✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out Shake Shack Tustin Market Place 92602

Hours

Friday10 AM–11 PM
Saturday10 AM–11 PM
Sunday10 AM–11 PM
Monday10 AM–11 PM
Tuesday10 AM–11 PM
Wednesday10 AM–11 PM
Thursday10 AM–11 PM

Address and Contact Information

Address: 13656 Jamboree Rd, Irvine, CA 92602

Phone: (949) 264-5570

Website: https://shakeshack.com/location/Tustin-Marketplace-CA?utm_source=listing&utm_medium=web?utm_source=google&utm_medium=listing

Menu Photos

Order and Reservations

Order: Order online

Related Web Results

Tustin Market Place – Shake Shack

Visit your local Shake Shack at Irvine, CA to enjoy our burger, shakes and fries. View our store hours and order types.

Shake Shack, Irvine/Tustin | The Market Place

… Irvine Company privacy policy and terms and conditions. Submit. Irvine Company Logo. The Market Place. 2961 El Camino Real Tustin, CA 92782 · Phone: (714) 730 …

Shake Shack: Home Page

A made-to-order quarter pound* per patty of 100% Angus beef with American cheese, lettuce, tomato, and ShackSauce on a toasted potato bun.

Reviews

Roven Matilla
Friendly service. They were able to accommodate my drink of half Dr. Pepper and half root beer. The Big Shack was perfectly cooked. Felt like I was eating a well seasoned steak. For $9.99, that burger is worth it. Earlier that day, I used The Shake Shack app to get a BOGO free Smoke Shack. The chopped cherry peppers balances out the saltiness of the bacon. The buns are super soft too. They have a clean bathroom too. Parking was easy to find. Can’t wait to visit again soon! I hope they keep the $9.99 Big Shack!
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SeungWuk Kim
Glad shake shack opened near my area. The food is very good quality and I enjoyed their chicken burger, it was warm and crispy. The cheese for the fries with bacon was amazing. It is a bit pricey but the money is well worth spending. For the patties for their double cheese burger was amazing and the avocado gave it a nice kick!
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A S
This was my first time coming here and I’ll definitely be back again! I had the Cheeseburger and fries and they were delicious. The burger was cooked well and the bun was soft, the fries were well-seasoned and nicely crispy.

Aside from the food, the customer service was great. When our food was ready, another customer thought it was theirs and had placed their hands in the bag and on the food. The employees were incredibly understanding and offered to remake our order. They redid the order super quickly and even gave us a coupon for next time.
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Abdul Martinez
Real burgers at a reasonable price. The team is super nice, Monse was amazing and helpful! The burgers take more time than your usual fast food, but is worth the wait. The fries are kind of a disappointment, feel like frozen fries, so adjust your expectations. The rest is great!
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John Ou
shake shack? what can you say? it’s a burger chain but a great one. i used to frequent the original when it opened in madison square park and i lived six blocks away on 29th street in NYC. the food has stayed consistent and they do burgers amazingly.

i love in n out but prefer shake shack. either one is great as they nail the concept of “do something limited but execute it amazingly.”

service is always great here and the workers are friendly. the orders are always correct and on time (i order on the app).

can’t find anything bad to say.
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Larry Davis
A great experience was able to order and customize wine menu for you were looking for and of course between the burgers , the chicken , the shapes and the frozen custard I ran out of stomach room
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Nathan Covey
I visited this Shake Shack at the end of October, and unfortunately it was one of the worst fast casual dining experiences I have ever had.

I first tried to place my order through the mobile app so I could save time. The app was advertising a special that I wanted to use, but every time I placed the order I received an error message. I force closed the app, tried again several times, but it never worked.

I ended up going in person. When I got to the counter, I noticed the prices were different from the mobile special. I asked if they could honor the price since the app was not functioning. The cashier said they could not, even though the only reason I was ordering in person was because their app failed. That was disappointing, but I still ordered.

For a burger, fries, and a drink, my total was about $21 after tax, which is already on the high side. I waited. And waited. And waited. After about 45 minutes with still no food, I went back to the counter to ask for a refund since I had to head to a meeting. I did not get a receipt when I originally ordered, so I gave the employee my order number and explained the situation.

Instead of helping right away, he continued doing other tasks. When he finally helped me, he wrote down my first name, last name, phone number, and email and told me someone would process the refund. I left after roughly forty five minutes of waiting with no food ever being prepared.

Weeks went by with no refund.

In mid November, I was nearby and walked back in to speak with a manager. I showed him the charge in my bank account from October. He said he would look into it, took my information again, and told me the refund would be issued in the next couple of days.

Today is Nov 26, and I still do not have the refund.

At this point, I paid $21 for a burger, fries, and a drink that I never received, plus wasted time of follow up that led nowhere. Between the app issues, the long wait, the lack of a receipt, the confusion at the counter, and the fact that a simple refund has taken almost a month, this has been extremely frustrating. I could have gone to any nearby spot and had a better experience in a fraction of the time.

I do not plan on returning based on this experience. This was easily the most disappointing interaction I have ever had at a fast food or fast casual restaurant.
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Jongjin Lee
One bun on my burger was too small, so I asked the staff, and they said it was normal. And three people, including the manager. I’d like to attach a photo to show you. I’ve been eating this burger for years, and this is the first time I’ve seen something like this.
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Christian Larkins
$35 for two burgers, a small fry and small drink. Yes, the burger was delicious. But is it worth waiting 30 min and spending double what you would pay at In-N-Out for the same meal? I think not. I recommend just getting the burger since everything is sold separate and the fries are pretty mediocre. Also, call ahead or be prepared to wait.
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Dennis C
Really bad burger and way overpriced. I ordered an avocado burger and it was cold in the middle. Returned it for a refund. The manager didn’t even say a word of apology.
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