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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
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Fast Food in Jacksonville, FL at 5911 Us Highway 1 North
Looking for Fast food near you? Visit McDonald’s in Jacksonville, FL at 5911 Us Highway 1 North, for breakfast, burgers, fries, and more, or order online!
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Reviews
IRA Reviews
I am not even exaggerating when I say hands down the NICEST McDonald’s I have ever been to… and we all know there are ALOT lol. But the managers here are so friendly, the drive through people always friendly! Which makes the experience better, who wants a grumpy person interaction?…anyways the food is always exactly what I order, and…they are FAST! I very been to a few fast food drive through where I’ve literally waited 45 mins, I’m a very patient person and so other places I just deal with it…. Not here! In and out, friendly and perfect orders. Hands down my favorite McDonald’s location
… moreBrittany Manno
I go to this McDonald’s nearly every day for a drink before work. I always pickup from the counter and I didn’t change anything to say I’d go to the drive thru.
I was told by the front counter by a manager no less that I needed to go to the drive thru to pick up my coffee and she has no way to punch in the register up front. I told her I didn’t have time to wait in the drive thru line which is why I never select the drive thru. So told me there was nothing she could do.
I suppose walking 4 feet to the drive thru register to put in my code was too much this morning so I was told to just not pick it up and I’ll get refunded. Horrible customer service especially toward a frequent customer.
… moreI was told by the front counter by a manager no less that I needed to go to the drive thru to pick up my coffee and she has no way to punch in the register up front. I told her I didn’t have time to wait in the drive thru line which is why I never select the drive thru. So told me there was nothing she could do.
I suppose walking 4 feet to the drive thru register to put in my code was too much this morning so I was told to just not pick it up and I’ll get refunded. Horrible customer service especially toward a frequent customer.
Mike M
REGARDING THE TALL WHITE FEMALE BREAKFAST MANAGER WITH FAKE BLONDE HAIR. The drive through got my order wrong. No big deal everyone makes mistakes. But when I asked for the manager to correct it SHE WAS UNNECESSARILY VERY RUDE. I come to this McDonalds very often. I came here today to have a good morning and her rudeness ruined my day. It’s not hard to correct a mistake especially when the customer is being nice. Instead she blamed me. I could have chose to be rude to her as well with all kinds of condescending comments but chose to be kind. I hope the owner sees this comment. She just needs to know that she is to return respectful treatment from customers with the same. Be kind, lady. I can be unkind too just so you know. I just now saw another complaint about this lady. She must be miserable at home. Treat your customers and employees with respect.
… moreRenada Asbury
One of the crappiest McDonald’s in the area. I thought the one down San Jose was horrible, but it’s a tie with this one. They don’t greet you at the drive thru speaker, have absolutely no customer service skills, and i ended up with incorrect items in my bag. This location never ceases to disappoint me.
… moreRenee Linkner
Worst McDonald’s I have ever visited. I am finally leaving this informative review after visiting several times over the past 2 years. I generally won’t leave negative reviews, however this location is the worst. Takes forever to place an order at the counter.
… moreP Scott
Joel is the best and nicest worker ever I think he deserves a raise I would go here great food
… moreNicole Adamson
Extremely angry!!!!
It took forever to get our food and when we finally got home, BOTH of my kids 4 piece nuggets had BITES TAKEN OUT OF THEM. Which means someone in the kitchen was literally TAKING A BITE out of nuggets and putting them into KIDS MEALS. WHY??? Absolutely disgusting and so disappointed in staff. I’ve been coming here for 17 years and NEVER experienced something like this. Scared to even eat the other food and we spent $30.
Thank god we noticed before either of them ate after god knows who. You can literally see SPIT around the bite
… moreIt took forever to get our food and when we finally got home, BOTH of my kids 4 piece nuggets had BITES TAKEN OUT OF THEM. Which means someone in the kitchen was literally TAKING A BITE out of nuggets and putting them into KIDS MEALS. WHY??? Absolutely disgusting and so disappointed in staff. I’ve been coming here for 17 years and NEVER experienced something like this. Scared to even eat the other food and we spent $30.
Thank god we noticed before either of them ate after god knows who. You can literally see SPIT around the bite
A H (SeoulZombie)
food is fine. service is fine. peeling off the monopoly prize pieces before delivering food in drive through…. not fine. I won’t be back to this location.
… moreR
The service at this McDonald’s has gone downhill. They no longer bring your food to your table. They denied to honor my buy one sandwich get one free coupon, and the manager refused to honor their buy one burger get one for a dollar special. Normally a manager who is properly trained will attempt to make things right when a customer complains so you will visit their restaurant again. This McDonald’s doesn’t seem to care about return customers.
… moreFrozen King
Looks at folks in office no customer service no greetings upon entering by anyone in that store , plus my food been waiting on me from a mobile order . Did not wat my sandwich yet to let you guys and girls no bout food taste I was to hot to do so before I did this .
… more