1800 Cut Steak & Sushi Japanese Cuisine of The Glen – We want our customers to experience a dining experience to inspires laughter, conversation, and memorable times with friends and family. Our food is prepared by our highly skilled and experienced chefs with fresh ingredients served at a reasonable price for all our customers to enjoy
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1800 Cut Steak & Sushi Japanese Cuisine of The Glen | Glenview IL
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Reviews
Obviously short staffed. 1 girl up front dressed in a hoodie with a scrunchy in her hair n the other obvi owner/manager. Didn’t feel welcomed at all. Felt like we were a bother. Super uncomfortable.
Food was less than mediocre at best.
Didn’t have dessert. Just ice cream n some mochi that was “in the house”. I know why. It tasted like it was old.
The place has potential. Place is beautiful! Food n service need work.
This was 12:30 PM on a Friday, the whole restaurant was empty except 2 other tables were dining in.
Let’s start with the menu. It’s literally sharpie written. I’m assuming they are going to get a menu. But why not at least have a simple printed menu ? There was also no setting nor plates on our table. Or any table…
The Staff was a sushi chef, another chef walking around helping this older woman who I believe is the server (because she took our orders).
We placed our orders. Always new spots I order generously. Because I like to see and taste everything to know if it’s a good restaurant. I was also with my girl so I ordered a bit more just in case.
Miso soup, seaweed salad, dragon roll, spicy scallop roll, and 2 sushi entrees – chirashi and sushi/ sashimi combination.
First Miso soup was not hot but flavor was not bad. However drinking a luke warm soup was not a good start. Even the spoons are not even matching like they were a different set? Felt like everything there were just hand me down items from previous restaurants.
Seaweed salad came about 25 minutes after the miso soup.. this salad does not require any prep because this is literally how distributors sell to the restaurant. So it took them 25 min to put it on a plate. Which the serve just dropped off.. mind you we still have no utensils on the table.. so in awkward confusion, me and my girl was just staring at each other. Shortly after, a chef realized we were missing utensils so he brought it over. It was only after we received our salad, I hear the older woman server tell the chef what my order was. Even though I placed my order 30 min ago.
Rolls- we ordered spicy scallop and dragon roll. The sushi rice is well made. Flavors were not bad. Bu the presentation is a bit lacking. The rolls looked they were very badly put together. The unagi was cold.. and maybe it just sat out for a while but I expect my unagi to be warm the very least. Spicy scallop flavors were actually not bad
Nigiri sashimi combo and chirashi- was probably hands down the worst I’ve seen in a while. I literally spent 100 for 2 people for lunch and they literally just gave us salmon and tuna. Where’s the variety? Salmon also really questionable. I eat a lot of sashimi (I am in the industry) and this was not the freshest probably because they haven’t sold much. The fake crab stick in the chirashi is really unappetizing. It looks like this chef learned sushi maybe 20 years ago and never changed or improved his plating or techniques. As I paid the woman came by and asked how was everything. I couldn’t tell her how awful the service was bc I honestly had so much to say. But felt like a pointless process when they are literally not at all prepared to open this restaurant.
Overall I just felt like they have no idea what they were doing to run a business. I believe the chef is the owner and if that’s the case hire a good manager. Not have the whole restaurant run on 3 employees..
I am gonna assume this place is still doing soft opening stage because there’s no way this place will survive in the way they operated.
I was greeted with a beautifully designed space and a warm welcome, sparking an initial flutter of excitement. The atmosphere was comfortably buzzing, and our meals arrived in a flash.
But Underneath, Disappointment Lingered:
The Culinary Miss:
Sadly, the dishes didn’t live up to the ambiance or price. The meat was a letdown, lacking the quality and taste promised by the menu. My photo comments delve into this culinary gap.
The Absent Check-in:
Our server, sweet as she was, left us adrift in a sea of silence post-serving, shattering the illusion of care. (I mean, she never checked in with us after the food was served. Not even once.) The frequent pre-order check-ins felt more fast-food than fine dining, at odds with the hefty price tag.
The owner as well as the waiter were very friendly. Nice to see the owner or manager helping out.
My husband and I both ordered steaks. Mine was the New York strip steak. My husband’s was the rib eye. Both were cooked as we wanted. It came with rice and vegetables. We were also given salad.
They brought in a new exec chef and have a new menu which is spot on for a traditional Japanese sushi/steak experience.
Our food was delicious! The quality on all was top notch. I have included pictures of the Chicken Karaage, Golden crispy rice roll, Spicy girl roll, Trio maki, and the Flaming 1800 roll. The presentation was great, but the taste was even better!
It looks like they have brought on additional staff, which made service this time around much better.
We were able to talk with the new sushi chef about the new menu items and the owner was so friendly!
The restaurant is beautiful inside! Definitely somewhere to have a nice date or bring a group for entertaining!
How refreshing to have 1800 Cut right here in the Glen!
Can’t wait to come back here!
We ordered Asian salads and we got the exact Asian salad we buy at Costco. Exact !!!!!! Just small
The nigiri and sashimi was ok.
I am not sure if we want to come back.