Hours
| Saturday | 11 AM–9 PM |
| Sunday | 11 AM–9 PM |
| Monday | 11 AM–9 PM |
| Tuesday | 11 AM–9 PM |
| Wednesday | 11 AM–9 PM |
| Thursday | 11 AM–9 PM |
| Friday | 11 AM–9 PM |
Address and Contact Information
Address: 311 Old Santa Fe Trail, Santa Fe, NM 87501
Phone: (505) 396-0310
Website: http://zengsantafe.com/
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
Related Web Results
Zeng Express in Santa Fe review – Facebook
Zeng Express – 3242 Cerrillos Rd Santa Fe
Today we tried Zeng Chinese Restaurant in downtown Santa Fe …
Reviews
The hot tea was incredible and a huge bag of tea. It was hot to the touch and kept warm for 30 minutes!
I had both the tofu and sweet potato and vegetable soup and then the next day, the shrimp 1 ton soup and both are so different than any soup I’ve ever had, but the broth was incredibly full of flavorful broth so much that I knew I was being nourished to the bone..
On the positive side, the dumplings were generously filled with chicken purée and were quite hearty. With more accurate menu descriptions and better attention to service, this could have been a much better experience.
We ordered beef with Chinese kale and stir-fried bok choy with mushrooms. However, the dishes we received were beef with broccoli and Shanghai bok choy with mushrooms instead. These were clearly different from what we had ordered.
When we asked the server for clarification, we were told that the dishes were correct, which left us confused and concerned. We ended up finishing the meal reluctantly, but the overall experience was very disappointing.
It started of by waiting outside for 30 min on the half-empty restaurant. It was explained that the back kitchen was busy so it was understandable.
The true scene started when we finally got a seat. When we were ready to order, the waiter throw us a piece of paper and pen let us WRITE THE ORDER ourselves. This is so unusual but we just thought maybe people were busy, so we DID wrote the order ourselves. We should’ve known by then that things were off but unfortunately no.
The waiter finally came to collect the paper WE WROTE and left with no words. Then we waited 30 minutes with NOTHING served on our table. We were curious since we ordered appetizers/dumplings/plain rice besides main dishes, so we expect SOMETHING to be on the table by 30 min. We finally started to ask the status of our food, and in return of this ask, the waiter rush over angrily while waving a receipt, saying “I JUST PUT IN YOUR ORDER. THERE’S NOTHING I CAN DO!”. We looked at the receipt and it was created 20 min ago, and we ordered earlier than that for sure . And, while we were still looking at the receipt and not saying anything, here he goes, which I quote: “IF YOU’RE IN A HURRY, GO TO MCDONALD’S!”, then proudly leave.
We were so in shock. Did we just got insulted by a waiter by politely asking order status, who did not serve at all?? We communicated with the owner on this immediately, and the other kind waiters soon brought ALL our food in 5 minutes. We have reasons to believe the food was ready but we were intentionally left starving 🙂
The food was ok but main dishes were way too spicy. This could’ve been communicated if there was an actual person taking our order that we can communicate to. But NO. To make is worse, when we almost finished, the “McDonald’s guy” waiter suddenly showed up, looking at our half empty plates, and his receipt, leaving a “you got all your food? Good”, then leave. We were like hello???? Why do you care? Do you have anything to do with it? You did not take the order, did not bring ANY food, and INSULTED the customers on purpose, and now you return to check the vanished FOOD??
The owner in the end showed up, apologized and gave us an discount, stating the waiter was undertrained. But to us this is such a 2-hour nightmare that completely ruined our day. It’s understandable that the restaurant is busy and need to use an unfamiliar staff but that guy is just malicious. He’s not helping, and instead making it worse. Everyone was busy there, but I’m sure that guy is just walking pass the room empty handed all the time. PLEASE STOP HIM FROM HURTING ANYONE ELSE.