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Reviews
My wife and I ordered tacos, a lorenza, and a special quesadilla. When we got our food we were surrounded by flies and mosquitoes, not their fault but it was so bad my wife ate her tacos in the truck and I ate at the table outside swishing the bugs away every second. I noticed they gave me carne asada instead of adobada, and they swapped out the meat, but along with an attitude.
Here’s what’s inexcusable… I asked for an extra plate and salsa cups so I could put sliced cucumbers on it and dip them in salsa. She gave me an attitude and said they don’t just give those out, they charge extra for them. Really? Never in my life have I ever been charged extra for a plate or salsa cups to eat along with the food that I just ordered. I hesitantly paid the extra 82 cents for a plate and left with a bad taste in my mouth.
To the owners… Whether you’re a restaurant or a food truck, don’t forget that your business is “food service”. Food is one half, you’ve got that part down. But the other half is service and you are sorely lacking. Treat all customers with respect and kindness. If you’re having a bad day, check your attitude at the door, don’t serve it along with your food to your customers. A don’t penny pinch and charge extra for items that go along with the food order. One extra plate and 2 salsa cups hardly warrants the price gouging and attitude.