Sarah Katzenmaier
I give a place 3 tries before doing a Google review. Sorry Zaxby, but this location struck out. No diet Coke in the machine? The menu details are so tiny you can’t even read them from the counter, and at the counter there is some motor that is so loud you can’t hear the person right on the other side. They got my order wrong and my name wrong, so I know they could not hear either. Anyway, I ordered traditional wings, but got boneless – they were not as good as bar food. the ‘toast’ was white with a few light brown spots, certainly not buttered and Toasted. The fries, I asked for extra crispy – they were room temp and rubbery. My son got strips as he likes trying your various sauces, so I tried one of those – and it was sorta rubbery chicken. Hey Canes, I’ll be back! Oh and your sauce – if Cane’s is a 10, yours is a 7 at best. BTW, this is not the employee’s fault, it’s the way this place is set up and the food. I won’t be back.
… moreJeff Greg
Food was amazing it taste so good the people inside were so kind and it was so clean in there 10 out of 10
… moreAmber Gray-Kurz
Overall my experience was good. The staff was extremely friendly. My fries and chicken fingers were great and I appreciated the variety of dipping sauce options. However, my traditional wings were cold. Not just room temperature…cold. I will say that I met my husband for lunch here because it is close to his work. This was my first time at this location but he does go here semi often. When I mentioned it to him he said “They usually do really good”. Maybe it was a one off?
… moreIzabella Johnson
Really what’s going on with this location? Do we just not care about customer satisfaction? I waited in line for over 45 minutes for an online order, come to open my food.. burnt. Freezer burnt. No seasoning. No sauce.
I asked for extra seasoning on fries, received freezer burnt no seasoning fries.
Asked for white cheddar cheese bites, got freezer burnt nasty bites.
Paid for extra sauce. Received ZERO.
$38, wasted. In the trash.
… moreAdam Hoover
Location a little confusing to get to because the roads around are a little run down and not the easiest to get through when busy.
Food was good, not quite what I expect from zaxbys but about 9/10 what I expected. Staff was friendly and quick. Dining room clean but restrooms definitely needed cleaned.
… moreKamory Buford
This place is really clean and I enjoy coming to this place I’ve become a regular due to my previous past experience I love the people working there and they have amazing customer service. Every time I come my food comes out fresh and my fries well seasoned. This is one of my favorite spots to go.
… moreJohn Smith
The food was great, the employees went above and beyond for me as well. I don’t eat out often so was not 100% sure of the menu and I was greeted immediately with the employee being super super nice and patient and recommended me some items! Also the inside was very clean.
… moreDiane Fleming
Worse salad ever. Ordered cob for dinner after work. Old dried up chicken, bread tasted like it was grilled on a dirty grill, lettuce itself had a preservative taste and I got 30 pieces of cucumber, 4 pieces of over ripe tomato. They even screwed up the bacon How do you ruin bacon? Come on, throw it all out when it’s old, don’t sell it or you get reviews like mine. Won’t be back for a long, long, time IF ever. Lost my business.
… morevShots2k
Clean, fast, and friendly. The employee up front was absolutely FANTASTIC. Store looked super clean and organized. Parking lot was great, Overall amazing experience and the way I was treated is 100% the reason I will be coming back.
… moreSasha B.
Very nice staff, but what in all rubbery chicken heck? Went through the drive thru; made the mistake of not checking my food before leaving. Got the grilled chicken sandwich and couldn’t even eat it bc of the sloppy mess AND nasty chicken. I usually like Zaxby’s, but come on now. Y’all giving them a bad name. Won’t return to this location.
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