Ronan Silva
Normally Zaxbys is good. This one here in Pogeon Forge was down right awful. Not only did I have to wait 25 minutes for my drive thru order but apparently drinks are 75% ice. Also don’t expect your order to be correct. Ordered 2 sets of boned wings. Somehow got 2 wings and 3 popcorn. Not only split the order wrong but they were the sorriest looking wings with barely any meat on em. Avoid this one at all costs
… moreRichard Garcia
Wonderful staff, first vist and great advice about their selections of salads,(which are huge), only piece of advice, improve the outside signage, hard to see, no pictire of the salad as I ate it too quickly
… moreDarlene Kemp
08/14/2025 – Today, I tried the,chicken fingers. They were very tasty. The service theough the drive-through was so quick and so good.
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I tried the egg rolls at Zaxby’s. THEY WERE SCRUMPTIOUS!
… moreVanessa Spurgeon
Even after I spilled part of my drink on the floor and then ordered a wrong item. The entire staff were so helpful and fixed my messed up order AND cleaned up my spill. Couldn’t have asked for a nicer group . Special shoutout to Sanya and The manager, Bernard!
… moreLiz Grey
Service was excellent. The GM Amber was very friendly and made everyone feel welcome. I came here with two friends and left with 5! The food was great, store was clean. Staff friendly. Great place to stop when you’re in town!
… moreLori Hartman
No matter when I go the food is always hot and freshly made! I’d rather wait a couple minutes longer just to get hot food! Staff is always friendly and courteous and will quickly fix mistakes if there happens to be one. This location is pretty consistent no matter what time of day.
… moreRafael Rodriguez
Love the night staff here! Food’s always nice and they’ve helped us when a mistake is made. Staff who are willing to understand and make things right are always appreciated, so it’s great to see there are good people working here.
… moreJody
I ate at Zaxby’s for the first time and I really enjoyed the Fried Chicken Philly Cheesesteak meal! The flavor was delicious! The fries dipped in Zaxby sauce was also great as well! I also enjoyed the soda machine that allows you to get different flavor additives to your drinks! I had a peach Sprite and I really enjoyed it!
… moreDavid Jacinto
Was very pleased with this meal while on our trip. I thought about this place every day after we ate here. Loved their buffalo/garlic sauce and the teriyaki tenders. Also the cheese curds were bomb. Would definitely be back if I’m close to one.
… moreSantiago Jimenez Tobon
The food was really good, but the manager assistants (that took our order) was mad and she was NOT kind, but the rest was good
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