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Founded in 1990, Zaxbys serves delicious Chicken Fingerz and wings, Zalads, sandwiches, and more with Southern hospitality and a modern twist. Our fried chicken is hand-breaded and our Zax Sauce recipe is top secret. We offer a variety of signature sauces so you can dip, dunk, and drizzle with endless flavor possibilities. Whether you’re craving classics like a Chicken Finger Plate or Boneless Wings Meal – or you’re in the mood for fan favorites like Loaded Fries or a fresh Zalad – Zaxbys has got you covered. Join the Zax Rewardz program and download the Zaxbys app for exclusive rewards and offers.
Chain eatery serving up fried chicken fingers, wings, sandwiches & other American comfort food.
Hours
| Thursday | 10:30 AM–9 PM |
| Friday | 10:30 AM–10 PM |
| Saturday | 10:30 AM–10 PM |
| Sunday | 10:30 AM–9 PM |
| Monday | 10:30 AM–9 PM |
| Tuesday | 10:30 AM–9 PM |
| Wednesday | 10:30 AM–9 PM |
Address and Contact Information
Address: 1800 Gulf Shores Pkwy, Gulf Shores, AL 36542
Phone: (251) 948-0400
Menu Photos
Order and Reservations
Order: Order online
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Reviews
John Howard
The food is really good, comparable to Raising Canes but I like the sauce Canes uses just a bit better. The staff behind the counter were messing around, one of the girls took a disposable cup and put it on the head of her coworker. I hope they threw that one away. The soda machine was out of a lot of flavors, but everything else seemed alright. The place was relatively clean but it could’ve been better considering there was no rush when we were there. Maybe it would be better to use downtime to clean up instead of screwing around with each other
… moreRonald Thompson
This is my meal. That is correct, it looks half eaten and I haven’t even touched it. Then on top of that; had to wait 15 minutes. Not a great start to a vacation.
… moreMolly M
The salad & chicken were actually really good! Our food didn’t taste like it had been sitting around for a long time.
… moreMatthew Spivey
Drive through line takes an absurd amount of time, staff always seems out of it or just disinterested in general. 50/50 if the foods gonna be hot or not. This is the standard for fast food in Gulf Shores so, pick your poison I suppose.
… moreAndree Weaver
The person at the drive though was nice and patient because we had only been to Zaxby’s once before. I decided just to try the chicken tender tacos thinking they would be like a chicken wrap. I was WRONG
They were the best chicken tacos I’ve ever eaten. The pico de gallo they put on it seriously brought it all together. I hope it stays because I will go back for them again. Such a great experience all the way around.
… moreThey were the best chicken tacos I’ve ever eaten. The pico de gallo they put on it seriously brought it all together. I hope it stays because I will go back for them again. Such a great experience all the way around.
Crystal Fuller
Employee Khitanya is rude, rolls eyes at customers when she screws up the order. Worst service I have ever had at a Zaxby’s. Messed up our order then got attitude with us because she did not listen and take the order properly. Food was decent and the guy in drive thru was nice. Manager did not have the decency to address my concerns either.
… moreCarl Ray
When Zaxby’s runs special deals like bogo 10 piece traditional wings, this store does not participate. When I called to ask why I could not order online, the manager told me they did not stock enough traditional wings to allow the special to be ordered. However, it would allow me to order 50 5 piece meals, so that was total bs, they just do not want to honor specials.
… moreDerek Woods
Absolutely appalled by the level of service and attitude by 2 of the employees. I was here with my daughter to enjoy lunch together. They called my name for the order but 3 entire items were wrong on the tray so I assumed it was for someone else by the same name (what is the likelihood of 3 wrong items and the entree being incorrect) after waiting about 10 minutes I finally ask about it and was told that the incorrect order was mine. Upon showing the receipt, the lady behind the counter struck up an attitude about having to correct it. Then the kitchen staff yelled back at me when I asked them to remake the entire order after it was sitting for 10 minutes. I can only assume this was some type of manager as she was constantly barking orders and yelling at employees the entire time I was there. I don’t know how she has any employees left working for her. Completely unprofessional and should either be fired or go back for proper management training. If I was her superior walking in on this, I would have fired her on the spot. I frequent this place often, so I will give it one more chance, but if it is like that again, I will no longer return. If any employees are reading this, I am so sorry that your experience with your manager is like this.
… morebrooke
I usually have a great experience here and I love this Zaxbys…. However, today I waited inside in line to order and while the line was long (which its lunch hour, it happens), the cashier left her register to wipe down tables and take care of other things for quiet a while and didn’t acknowledge me standing there. A simple “I’ll be right with you” would’ve been nice at the least. I didn’t like being ignored and also, leaving the register for a while to wipe tables when there is a still a long line is unprofessional. I worked at CFA for years and that would’ve been completely unacceptable to have nobody at the register ringing up orders during lunch hour with a long line.
… moreBraden White
We are from out of town, and the Zaxbys around us are a little lack luster, but this one is one of the best my wife and I have ever had! Every time we are in town we find ourselves coming back, multiple times! If you are looking for chicken by the ocean, I highly recommend this Zax!
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