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We are open and our team is ready to serve you and your family. Stop by today for drive-thru service or order ahead using the website or the app. Also, check to see if your store has special parking spaces dedicated to curbside pickup. The Zaxby’s founders had the simple idea to serve delicious chicken fingers, wings, sandwiches and salads in a fun, offbeat atmosphere where you can be yourself. That small idea grew into something much bigger…which is how we ended up here in your neighborhood. Whether you’re driving thru after a hectic day, or catering a special event, we’re excited to serve your community. And if you’re trying us for the first time or you’ve been a fan of our flavor for years, you’ll always have a seat at our table.
Chain eatery serving up fried chicken fingers, wings, sandwiches & other American comfort food.
Address and Contact Information
Address: 6747 N Church Ave, Mulberry, FL 33860
Phone: (863) 619-7200
Website: https://www.zaxbys.com/locations/fl/mulberry/6747-n-church-ave/
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Order and Reservations
Order: Order online
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Reviews
Paije Allison
I use to love coming to Zaxbys but lately the food at this location isn’t great. My box came damp and everything inside was soggy and seemed to be sitting out for a while, I Also barely had any fries. I just miss when they actually cared about the presentation and quality of the food there customers are eating lately it’s a waste of my money and gas do better for your customers.
… moreDebbie Moore
We ordered food from there today and this this is the third time in a row where their food is extremely dried out and not edible
Even when you tell them before you order it what happened? They assure you that you will get fresh food and you still do not I blame that on management.
When you call to complain, they said there’s nothing they can do you have to go to Zaxby’slistens And do a survey in hopes that they will send you a refund for the food you could not eat. Even when I called to complain, the manager told me to do the survey, but she did not even tell me I had to have a special code so I had to call back to try to get a special code from her.
I’m going to stop wasting my time thinking I’m going to get food unless I have enough time to stop and open it and check every little thing before I come home.
I took some pictures so I could share!
… moreEven when you tell them before you order it what happened? They assure you that you will get fresh food and you still do not I blame that on management.
When you call to complain, they said there’s nothing they can do you have to go to Zaxby’slistens And do a survey in hopes that they will send you a refund for the food you could not eat. Even when I called to complain, the manager told me to do the survey, but she did not even tell me I had to have a special code so I had to call back to try to get a special code from her.
I’m going to stop wasting my time thinking I’m going to get food unless I have enough time to stop and open it and check every little thing before I come home.
I took some pictures so I could share!
Steph klein
Horrible customer service ! I ordered the family meal which is 20 chicken tenders. 1st time 2 tenders missing not a big deal. The next time 5 tenders are missing. Called the manager he said he would compt it. Great never got the Compt card and they wouldnt honor it without the card. Ordered again and they shorted me again. I went in and told them. The 2 ladies at the drive thru window made smart remarks oh someone counted. Yes I counted. I ordered and want what I ordered. Spending up to $50 for the employees to be rude and disrespectful is not ok.
… morerobert warren
Very disappointed with my experience. The app only gave me the option for a location that was already closed, but it still let me place the order. When I realized the issue, I called the store to try to get help canceling it. Instead of trying to help or explain anything, the manager just hung up on me.
Customer service like that is unacceptable. Mistakes with apps happen, but hanging up on customers instead of helping resolve the problem is not how you treat people.
… moreCustomer service like that is unacceptable. Mistakes with apps happen, but hanging up on customers instead of helping resolve the problem is not how you treat people.
Dalton B
Had a hard time ordering at Drive-through A little confusion with the substitution of Zack sauce for ranches Not an issue was Got up to the window I paid and the lady handed my food out to me and then I sat there. The lady then looked out at me. She said with attitude, are you waiting on something? I said yes, my drinks, she spun around and started grabbing the drinks and Handed them out to me with attitude like I was bothering her at that moment. I looked over at my son and said can you check to see if we got our sauces? He confirmed my suspicion we didn’t so I sat there and waited for her to look back at me and she said again what else you want Are you still waiting for something? I’m like yeah, my sauces. She grabbed a whole bunch of sauces and just throw them in the bag and practically almost threw them at me and She then said why are you looking at me like I’m crazy? I replied back because you’re Looking at me like I’m just asking for what I paid for… Probably won’t come back to this Zaxby’s…unfortunately this the closest one for me… So I guess I’ll be taking a break from Zaxby’s for quite awhile.
… moremss_davis
I ordered traditional chicken wings and a burger. Burger was good but the wings were so hard and dry. I have never really liked their wings, with or without sauce and I usually don’t order it. That night was honestly the worst and maybe the wings were sitting out too long because we ordered ahead of time. The inside was a little disheveled with minor trash on floor.
… morePatRJ B
Ordered salads. Information on the salad on the picture was not accurate. I was told it’s because it’s faded. We found out the hard way when we reached home eating extra HOT chicken salad. Customer service was so poor. My first language is English and young woman with an accent as I have too told me she didn’t understand me. Wow.
Manager was very courteous though.
… moreManager was very courteous though.
Sherry Federico
My in app for pickup order was ready when I got there. I asked for an extra hard boiled for my salad and was willing to pay,but they gave it to me for free. Everything was fresh and the hot food was hot. I ordered chicken tenders with fries, 3 cookies (they have oatmeal and chocolate chip, I ordered both) and a salad. I love the salads here. This one was not disappointing. The only drag on my rating is that when I got home I realized they forgot the cookies and I live to far to have gone back. I believe the manager is who helped me at the counter and I’d like to compliment him on a nice clean store with friendly employees.
… moreMelvin Banks
Terrible!!!!!! Food was soggy and I asked for traditional wings got boneless chicken also in the drive thru you can barely hear the person taking the order, all my food taste like it was precooked sitting there waiting to be sold nothing was fresh. The worst Zaxby I have been to, never again then to top it off my order came out to $16 dollars.
… moreAyla Esposito
My chicken Asia salad was old lettuce! Mushy!!
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