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Founded in 1990, Zaxbys serves delicious Chicken Fingerz and wings, Zalads, sandwiches, and more with Southern hospitality and a modern twist. Our fried chicken is hand-breaded and our Zax Sauce recipe is top secret. We offer a variety of signature sauces so you can dip, dunk, and drizzle with endless flavor possibilities. Whether you’re craving classics like a Chicken Finger Plate or Boneless Wings Meal – or you’re in the mood for fan favorites like Loaded Fries or a fresh Zalad – Zaxbys has got you covered. Join the Zax Rewardz program and download the Zaxbys app for exclusive rewards and offers.
Chain eatery serving up fried chicken fingers, wings, sandwiches & other American comfort food.
Hours
| Sunday | 10 AM–10 PM |
| Monday | 10 AM–10 PM |
| Tuesday | 10 AM–10 PM |
| Wednesday | 10 AM–10 PM |
| Thursday | 10 AM–10 PM |
| Friday | 10 AM–10 PM |
| Saturday | 10 AM–10 PM |
Address and Contact Information
Address: 1692 N Columbia St, Milledgeville, GA 31061
Phone: (478) 452-1027
Menu Photos
Order and Reservations
Order: Order online
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Reviews
cam leverette
The atmosphere of the establishment showed me that even while they were busy, they were still able to tend to my needs! I love coming here because of the food and the employees, especially Michelle and piper! They always know how to make my food just the way I ask for it and I don’t have a single complaint about any food or anyone! Five stars all around!
… moreJong kil Kim
I rarely write reviews unless my experience is either incredibly impressive, which is a rarity, or completely disappointing, like it was tonight. I decided against Wendy’s and CookOut because their lines were long, nearly reaching the street. I saw the other day that Zaxby’s was open until 11:00, and decided to give it a shot (by the way this is at 10:45). However, as I approached, I felt something was off when I saw the dark parking lot with no cars in sight. Then I was relieved to see the taillights of a vehicle near the drive-thru. Oh they closed early I thought, then I heard a voice thru the intercom.
To my surprise, the ordering area that should have been brightly lit was completely dark, making it hard to read the menu. I had to rely on memory since I don’t visit often. I chose a House Salad and added a Big Zax Snack as a backup, just in case the salad didn’t meet my expectations, giving me two options. Upon reaching the window and handing over my card, the employee didn’t say a word, nor did she engage when she returned my card and drink, even after I expressed my thanks. Almost immediately, I noticed something was wrong with the drink—it was barely filled and had hardly any ice. I politely asked if she could fill it to a reasonable level, and she silently took the cup, pressed the button for less than a second, but it still didn’t fill up. I suspect they might have run out of ice; otherwise, why wouldn’t they add it to a fountain drink? Although I intended to keep quiet, out of habit thanked her when she was handing me the bag of food, yet she remained silent. A moment later, I saw another employee and asked, “Ma’am, what’s her name?” To my disbelief, they both replied, “Mya or Mia!” So she could speak after all!
This experience was undoubtedly the worst I’ve ever had. When evaluating a restaurant, three key factors should be considered: service, food, and atmosphere. There was a complete lack of service, and the food should never have been served in that condition. They should have either refused to serve it or prepared something fresh and edible. Why advertise that your establishment closes at 11:00 if you’re not willing to meet that expectation? It felt as if they really closed at 10:00 but were serving leftovers to unsuspecting customers. Am I asking too much to expect the same quality as those dining at 2:00 p.m., 5:00 p.m., or 7:00 p.m. along with the same courteous service? Unless I’m receiving a discount for leftovers and enduring rudeness, a simple thank you, apology, or any acknowledgment regarding the drink would have sufficed. Do they also get their pay cut after 10:00 or something? The toast was hard and dry, and I experienced what others have described as inedible, tough chicken in both my Zax Snack and salad. Why would anyone put two distinctly different chicken fingers on a salad when one looked extremely old? I would’ve loved to have spoken with a manager if one had been on duty and return the food, but I seriously doubt there was one. If a manager was present, something is amiss with their management. I wish I had read the reviews before visiting tonight; it left a sour taste in my mouth.
… moreTo my surprise, the ordering area that should have been brightly lit was completely dark, making it hard to read the menu. I had to rely on memory since I don’t visit often. I chose a House Salad and added a Big Zax Snack as a backup, just in case the salad didn’t meet my expectations, giving me two options. Upon reaching the window and handing over my card, the employee didn’t say a word, nor did she engage when she returned my card and drink, even after I expressed my thanks. Almost immediately, I noticed something was wrong with the drink—it was barely filled and had hardly any ice. I politely asked if she could fill it to a reasonable level, and she silently took the cup, pressed the button for less than a second, but it still didn’t fill up. I suspect they might have run out of ice; otherwise, why wouldn’t they add it to a fountain drink? Although I intended to keep quiet, out of habit thanked her when she was handing me the bag of food, yet she remained silent. A moment later, I saw another employee and asked, “Ma’am, what’s her name?” To my disbelief, they both replied, “Mya or Mia!” So she could speak after all!
This experience was undoubtedly the worst I’ve ever had. When evaluating a restaurant, three key factors should be considered: service, food, and atmosphere. There was a complete lack of service, and the food should never have been served in that condition. They should have either refused to serve it or prepared something fresh and edible. Why advertise that your establishment closes at 11:00 if you’re not willing to meet that expectation? It felt as if they really closed at 10:00 but were serving leftovers to unsuspecting customers. Am I asking too much to expect the same quality as those dining at 2:00 p.m., 5:00 p.m., or 7:00 p.m. along with the same courteous service? Unless I’m receiving a discount for leftovers and enduring rudeness, a simple thank you, apology, or any acknowledgment regarding the drink would have sufficed. Do they also get their pay cut after 10:00 or something? The toast was hard and dry, and I experienced what others have described as inedible, tough chicken in both my Zax Snack and salad. Why would anyone put two distinctly different chicken fingers on a salad when one looked extremely old? I would’ve loved to have spoken with a manager if one had been on duty and return the food, but I seriously doubt there was one. If a manager was present, something is amiss with their management. I wish I had read the reviews before visiting tonight; it left a sour taste in my mouth.
Adrianah Hannah
This is sad. The employees can’t be using timers right. The service was average. You can definitely tell the managers do not hold their staff to high expectations!
… moreJohn C
I had some issues with my order, spoke to the GM at this location and she was very rude to me!! I am an older man and smart phones aren’t the easiest. She dismissed my issues. I spoke to a very kind woman her name tag read Hailee . Assistant manager. She helped me and went beyond what I even expected. I’ll return only because her customer service. As for the gm, do better.
… moreKenneth Davis
Normally a dining experience at Zaxby’s is a five star experience, but today’s experience will leave us finding a suitable alternative.
First of all the place was dirty. The floor was strewn with litter, the entrance door was filty. Ugh!
What’s with the Boneless Chicken Wings not coming with celery anymore? And, if no celery then why give Ranch Dressing with the wings? Also, what happen to the mushrooms no longer being on the menu?
Well, we had a good run with this chain. Apparently it is time to move on to greener pastures.
… moreFirst of all the place was dirty. The floor was strewn with litter, the entrance door was filty. Ugh!
What’s with the Boneless Chicken Wings not coming with celery anymore? And, if no celery then why give Ranch Dressing with the wings? Also, what happen to the mushrooms no longer being on the menu?
Well, we had a good run with this chain. Apparently it is time to move on to greener pastures.
Latangie Strickland
The food was awesome and the clerk was very knowledgeable and patient. Jaycee gave excellent service and greeted the kids and I with smile. Thank you Jaycee! Job well done.
… moreBrandon Jackson (Bo)
This location never looks at the side substitutions on mobile orders.. Not a great location in general.
Old Review: So I guess the plus side is this time the order was ready on time and was actually in the spot where mobile orders are supposed to wait to be picked up.
But this is supposed to be a kicking chicken sandwich and there’s practically no buffalo or ranch on it at all. Might as well just be a chicken sandwich.
… moreOld Review: So I guess the plus side is this time the order was ready on time and was actually in the spot where mobile orders are supposed to wait to be picked up.
But this is supposed to be a kicking chicken sandwich and there’s practically no buffalo or ranch on it at all. Might as well just be a chicken sandwich.
RiSeT oPoWeR
I had a great experience, Bryce the assistant manager helped get my order corrected. I am very thankful!
… moreAngel S24
I prefer to eat vegetarian salad at Zaxby as it is good option and perfect meals at dinner. It was salad with bread and dressings options. The food was very fresh and a good quantity at a reasonable price and a good quick and small bite option. My friend gave me nice treat. I will definitely order food for me again as it is budget friendly too.
… moreFloyd
Arreon & Jaycee were excellent employees during my visit. Great customer service. I’d definitely come back.
… more