Kelsey Cannon
The Monroe Zaxby’s continues to go to hell in a had basket. My spouse juts waited for 45 minutes for his meal which by the way they did not get correct! It was cold by the time they handed it to him. Please fix your workers and your management. I know I am not the first to complain but we will never go to this Zaxby’s again! The workers obviously don’t give a crap. Tonight was the last straw. Fix your damn act!
… moreNicole Williams-Reynolds
We got a kids meal and a kickin chicken sandwich. The grease for frying absolutely was old. I had to drive back thru the drive thru because there were 2 grilled cheese sandwiches and no fries. Get the fries and they were freaking disgusting. Looks like they were old and refried. The grilled cheese wasn’t quite grilled and my granddaughter kept saying Yuck! Wasted money. Should have just waited to get back in my side of town for better service because this wasn’t it.
… moredillion jasmire
I don’t understand how this location only has a 3.8 rating it definitely deserves to be higher. Even during the busy lunch rush, the team works hard to stay fast, accurate, and friendly. Amber, Kristine, Chris, Austin, and Xavier always go above and beyond; they greet me with a smile and make my family feel welcome every time. The food is always fresh, and the back-of-house manager keeps things running smoothly. The staff work great together, stay positive, and even offer to clean tables and take trash for guests. This location truly stands out for its great service and atmosphere.
… moreCarol Wilder
I love zaxbys! It’s my preferred lunch/dinner spot. I stopped here while I was out running errands and Xavier was very helpful and polite. The restaurant was clean and the food was hot and delicious. I can always count on enjoying my meal when I eat at Zaxbys.
… moreAlex Jerebie
I was served the food in a tray that has not been cleaned in a while. This was not a mistake, it was obvious it was a greasy and nasty tray. See picture.
The chicken tenders in the wings and things were cold and super dry. The fries were also very stale and cold. Spoke with the manager and she asked me email the regional manager Luke Wheeler, from whom I did not get any reply back.
The health department should be looking into this location. If they serve their clients their food in trays like this, I can only imagine what goes on in the kitchen. Never returning to this location again.
… moreSandra Rivera
This Zaxby’s has delicious food. The staff is so nice and attentive. Especially this young man named Xavier. He is so sweet and very attentive. Thanks Xavier for your customer service. And your hard work. They should have more workers like you everywhere. The restaurant is clean. Love coming here with my family and friends. I will be coming back. Thank you Zaxby’s
… moreSweet Southern Truckin LLC.
Food is normally good. However, I decided to use the phone app. When I finally figured out the location zip code, I placed my order. I went to the older lady and asked for fresh fries. When I got my order and drive back to work, just like last time, fries are old. But the new twist for today was my tenders were crazy small. Look at the pics and you’ll see that an 1inch tender was counted as a whole tender SMH. Normally it’s a hit and miss with the fries, but hit-n-miss on the chicken left me scratching my head
… morevicki clark
Enjoyed a meal with family, had to stay in the restaurant a little longer because of a rain storm.
the food was great, the staff was attentive. One of the staff members named Christopher was very nice and made us feel welcome and entertained our granddaughter during the rain storm. We will definitely come back.
… moreAlice Pepper
Put the wrong sauce on my quesadilla and forgot the sauce all together for the chicken. The “giant quesadillas ” are a total rip off. They’re regular sized and it was just a bunch of chicken lazy thrown into a tortilla and folded over. Not sealed or melted together. Just sloppily tossed in a box and called a day.
… moreRussell Ashley
Monroe Zaxbys is always great and helpful to me and our lovely baseball program. The assistant manager Amber is wonderful and goes above and beyond. Kristen is super helpful to us as well.
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