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Founded in 1990, Zaxbys serves delicious Chicken Fingerz and wings, Zalads, sandwiches, and more with Southern hospitality and a modern twist. Our fried chicken is hand-breaded and our Zax Sauce recipe is top secret. We offer a variety of signature sauces so you can dip, dunk, and drizzle with endless flavor possibilities. Whether you’re craving classics like a Chicken Finger Plate or Boneless Wings Meal – or you’re in the mood for fan favorites like Loaded Fries or a fresh Zalad – Zaxbys has got you covered. Join the Zax Rewardz program and download the Zaxbys app for exclusive rewards and offers.
Chain eatery serving up fried chicken fingers, wings, sandwiches & other American comfort food.
Hours
| Monday | 10 AM–10:30 PM |
| Tuesday | 10 AM–10:30 PM |
| Wednesday | 10 AM–10:30 PM |
| Thursday | 10 AM–10:30 PM |
| Friday | 10 AM–11 PM |
| Saturday | 10 AM–11 PM |
| Sunday | 10 AM–10:30 PM |
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
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Reviews
Angela Bryant
My husband and I ate here for lunch. The restaurant was not very busy at the time. We ordered our food and received it fairly quickly. The food was hot and delicious, but as we went to the lobby to find a table, there were not very many that were clean. While we were eating, the manager went outside to have a smoke while the other employees behind the counter were talking and laughing! After we finished eating, my husband went to tell the manager about the dirty lobby but the employees told him that the manager wasn’t available. So, he just told them about the dirty lobby. As we were leaving the restaurant, we saw the manager in the back corner of the parking lot. Not sure what she was doing, but not managing the restaurant or her employees
Also, the drain for the drink dispenser was full of ice! And the unsweetened tea was not good.
The employees were very courteous and friendly, I just think this location needs better management!
… moreAlso, the drain for the drink dispenser was full of ice! And the unsweetened tea was not good.
The employees were very courteous and friendly, I just think this location needs better management!
D. Dee
I visited Zaxby’s today for dinner and ordered the chicken sandwich meal. The fries were good, but I couldn’t help but notice that the box was only half full, which was a bit disappointing.
The most disappointing part of my meal was the fact that I purchased a second chicken sandwich to enjoy tomorrow. Unfortunately, it was the first time I’ve tasted a stale chicken sandwich that still seemed somewhat warm. It was not only stale but also dry, which made it a waste of money. (Both sandwiches)
While the staff were friendly, it seemed like they didn’t put much effort into preparing my food, which was surprising given my high expectations for consistency from Zaxby’s—I’ve never been let down before. I understand that it was a hour until closing time, but I believe that shouldn’t affect the quality of food served.
Despite this experience, I’m willing to give this Zaxby’s location another chance. Next time, I’ll make sure to specify that I want freshly made food, and I recommend others do the same. I hope my next visit will be more in line with the usual quality I’ve come to expect.
… moreThe most disappointing part of my meal was the fact that I purchased a second chicken sandwich to enjoy tomorrow. Unfortunately, it was the first time I’ve tasted a stale chicken sandwich that still seemed somewhat warm. It was not only stale but also dry, which made it a waste of money. (Both sandwiches)
While the staff were friendly, it seemed like they didn’t put much effort into preparing my food, which was surprising given my high expectations for consistency from Zaxby’s—I’ve never been let down before. I understand that it was a hour until closing time, but I believe that shouldn’t affect the quality of food served.
Despite this experience, I’m willing to give this Zaxby’s location another chance. Next time, I’ll make sure to specify that I want freshly made food, and I recommend others do the same. I hope my next visit will be more in line with the usual quality I’ve come to expect.
Rika Joubert
We visited Zaxbys on Friday evening for the first time ever, seeing that we are from South Africa and now reside in Madison. The wait was not worth the product’s received. To start off, the lady who took our order couldn’t focus enough to get the spelling of my husband’s name right, who has an English name. He had to repeat it 6 times. It appears that the service at Zaxby is mostly focused on the drive-through section as we had to wait for almost an hour for our order. The quality of the food we received was not worth the wait. The food was tasteless and squished, and the fully loaded fries were supposedly very tasteful and juicy. The fries hardly had any sauce on them, and they were very dry. Definitely not recommend dining here any day of the week.
… moreAmanda Cheek
This isn’t the first time—or even the second. It’s the third time we’ve had issues with our order from Zaxby’s. We ordered two chicken finger plates dipped in Wimpy sauce—neither of them were. What we got was dry, flavorless chicken that was honestly inedible.
To make it worse, we received just two tiny cups of Wimpy sauce to “make up” for the mistake on two large plates. No Zax Sauce. No Ranch. Nothing else that was supposed to come with the meal.
It doesn’t seem to matter whether we order through DoorDash, drive-thru, or in-store—the result is the same: wrong, incomplete, disappointing.
At this point, I’m done. If this is the level of consistency and care Zaxby’s brings to their service, it’s not just frustrating—it’s unacceptable. You are what you repeatedly do, and if this is the best you can offer, then you’ve truly lost a customer.
… moreTo make it worse, we received just two tiny cups of Wimpy sauce to “make up” for the mistake on two large plates. No Zax Sauce. No Ranch. Nothing else that was supposed to come with the meal.
It doesn’t seem to matter whether we order through DoorDash, drive-thru, or in-store—the result is the same: wrong, incomplete, disappointing.
At this point, I’m done. If this is the level of consistency and care Zaxby’s brings to their service, it’s not just frustrating—it’s unacceptable. You are what you repeatedly do, and if this is the best you can offer, then you’ve truly lost a customer.
Lisa Evans
No ice in the front of house or drive thru, no drinks but zero, charged for a wimpy sauce, and all workers had attitudes.
Vary bad experience all the way around. Asked for wimpy sauce and was handed hot sauce, and instead of the Zac sauce on my nibblers I ask for ranch (would like to know where it is?!!) We will not be back anytime soon.
… moreVary bad experience all the way around. Asked for wimpy sauce and was handed hot sauce, and instead of the Zac sauce on my nibblers I ask for ranch (would like to know where it is?!!) We will not be back anytime soon.
Caleb
I pull up to get a mobile order at 10:10pm. And when I go to the window was greeted by a rude cashier. As he told me all mobile orders are being refunded cause we are closed. I then told him yall are suppose to be open till 11pm on Saturdays and this man said only on the summers . Absolutely pathetic. Like advertise it on the door or indicate somehow that yall don’t want to follow the store hours.
… moreAnna Hernandez
The staff is extremely rude. I hope they have cameras so no tampering with food/beverages. Management should do something about staff. If you don’t want to work go home. The disrespect is ridiculous.
… moreWet Sofa
Came here and tried the new “Mr beast Box” courtesy of Jimmy himself. The box comes with 4 tenders, fries, cheese curds, 2 pieces of toast, and one of the feastables chocolate bars created by the man himself. Overall it was a pretty decent meal for the price, as well as a good portion. The chocolate was not bad either. The toast could’ve use some extra time browning up and the coke drink machine tasted a little radioactive, but the guy taking our order was very chill and hooked us up with tons of extra sauce. Shoutouts to Mr. Beast and the brother working the counter.
… moreCason Turner
Today i ordered some food for lunch with instructionsto leave it at the front desk with the office ladies and made sure to specify i work at Morgan elementary, and the delivery driver, Tyericka, not only took it to the wrong school but was very rude to the office ladies at the high school. I missed lunch today because of it and even though the food is alright this service is unacceptable, that is why i am giving this a 1 star.
… moreT2Gtravel The Expert Travel Guy
One of the best chicken spots around. Food is always fresh with many chicken options. This restaurant could be compared to Chick-fil-A.
… more